Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the phenomenal Sound Quality, exceptional Comfort, and impressive Battery Life as major strengths. Many also appreciate the solid Bass, lightweight feel, and great Fit of the product. However, some users find the Touch Controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
SONY Is The Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SONY Headphone’s are Amazing, Best Sound Quality and Best Noise Cancellation
I would recommend this to a friend - Pros mentioned:Sound quality
Do it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love. Lets me Get lost in the music and really blocks out most all background noise. Comfortable fit, longest I’ve worn them is about 6 hours and no ear/ head fatigue. Worth the money if you enjoy quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Irishfire79,
Thank you for the 5-star rating and we are glad you like the noise canceling and fit of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Better than AirPods Max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been looking for Noise Cancelling headphones for a while now and with Apple announcing their AirPods Max for $500, getting these were a no brainer. Noise cancelling is really good and the fit works for me. No complaints so far!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lemonsan,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second purchase of this product because the first one was soooooo good. I don't think there's another company that can top the sound, the quality, the technology, and the comfort that Sony produces out of this headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Foxbody, Thank you for the 5-star rating! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
Great HPhones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb, robust construction great noise canceling, excellent bass!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charlie, Amazing! We're very happy to hear you like the superb and robust construction, great noise canceling, and excellent bass response of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Holiday
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as christmas gift for my daughter and she loves the sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allana,
Thank you for letting us know about your experience with the WH-1000XM4 headphones! We are delighted to hear that they made a great Christmas gift and that your daughter loves the sound quality.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, and the noise cancelling is even better! I bought a second pair for my son :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MamaBear,
We are absolutely delighted to hear that you love the sound quality and find the noise cancelling to be even better on the WH-1000XM4 headphones, so much so that you bought a second pair for your son! We appreciate your loyalty and hope you both enjoy the superior listening experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Amazing!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used these headphones for a few weeks now and they're great. I had the Bose QC45 but decided to return those, as the XM4s were just better. They have more rich sound and more features. They also make the QC45 feel cheap in comparison. The only con is that the noise cancellation isn't as good as on the Bose. I also tried the XM5s recently and found that these sound better (and these fold inwards and have a nice case, the XM5s do not). To conclude, best purchase I've made in a while. I hope they'll last long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VeshawnS, Awesome! We are glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Able to work at home
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones saved my sanity. I have my office at home and inconsiderate noisy neighbors have moved in. Without the headphones, I could not work. They are comfortable and I can wear them for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patty,
Amazing! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Amazing sound and comfort
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried so many brands of kver the ear headphones and these are my favorite. They have great comfort and amazing sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RocketCity, awesome! We're glad you are enjoying the comfort and sound quality of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great and battery last long for me at least would recommend if you like being able to customize your listening experience
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelF, we're glad you like the sound quality and battery of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Comfort, Sound quality
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones around. The noise cancellation is perfect and I can keep them on for hours and they do not hurt my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Aaron,
Awesome! We are very happy that you appreciate the noise canceling feature of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
True noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After trying on all the noise canceling wireless headphones Best Buy had on display, I have bought my 4th pair of these Sony headphones. They are just a higher quality than others, including some of their own products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Brad,
Thanks for the review and the 5-stars rating! It is amazing to hear how loyal you are to Sony products. We greatly appreciate it! With the amazing sound quality and the modern and comfortable design, this Headphones really are a game changer!
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
Worth the hype
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down amazing. Thats all i can say. They are comfy, sounds amazing, and block out all the haters
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Zaryab,
Thank you very much for your feedback and we are truly happy knowing that you are pleased with the audio quality, comfortable design and with the noise canceling feature of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony WH 1000XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony headphones are fantastic so far. I got them because of the active noise cancelling, which rivals all of the current Bo$e noise cancelling and surpasses all the rest. What has really increased my experience is all the "hidden" features that are explained inside the box. Laying your palm on the side of the headphones pauses the ANC, intuitive swiping up/down on the outside earpiece for volume and forward and back for skipping, the double tap to pause, all very easy/user friendly interface that makes them a pleasure to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Serg, That's awesome! We are glad that you like the noise canceling and other features of your Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life, Sound quality
Sony Headphone review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, noise cancellation and long battery Good product for long flights
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shlok, Amazing! We're glad that you are enjoying the sound, battery, and noise canceling. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony Headphones review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Excellent noise cancellation and sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryR,
It is great to hear that you are enjoying the easy-to-use features of your WH-1000XM4. We are delighted that the excellent noise cancellation and sound quality have made such a positive impact on your listening experience.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Sounds great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits comfortably and sounds great. These headphones can compete with higher end headphones with their superb build quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandyEggo, We are thrilled to know that you like the sound and superb build quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and noise cancellation. Very comfortable to wear and would recommend if you're willing to pay for it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rich,
Thank you for sharing your feedback. We are very happy to hear that you are satisfied with the good audio quality and awesome noise canceling capability of our WH1000XM4 as well as the comfortable design of the headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
- Pros mentioned:Sound quality
XM-4 Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone for the price. Very good noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChandikaW,
We are happy to hear that you are enjoying the industry-leading noise cancellation and the overall value of your WH-1000XM4 headphones. It is great to know they are meeting your expectations!
Thanks for choosing Sony.
Best regards,
Eliab