Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling if you’re set on having top quality technology. The app is beneficial to use for eq and adapting to your ears. These have very clear and balanced audio. Unfortunately I can’t give this pair 5 stars due to them not being as loud as I would like. I tend to listen to my music full blast.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mimi, Thank you for this amazing review! Good to hear you like the companion app customization, clear and well balanced audio, and excellent noise canceling feature of your new Sony headphones.
And to ensure optimal listening experience, please fine-tune it using the EQ settings in the Sony Headphones Connect App. For additional troubleshooting steps, please refer to the link below:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752820.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been over a year since I’ve purchased these and they are still going strong. Nice sound and awesome base!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarleenS,
That's great! We're glad to hear that you like the sound quality and bass of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and light weight. Easily gets connected to phnoe and mac bluetooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RohitR, Awesome! We are glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
Amazing. Sony forever!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing headphones. noise cancelling is great. really comfortable and the color is beautiful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
That's sounds great! We're glad that you like the comfortability, color and noise canceling capability of our SONY WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy! - Marco
Best gift
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great quality headphones, bass is awesome! I love the noise canceling on the headphones makes it where I don’t hear a thing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ddtv,
We couldn't be happier to hear that you are loving the sound quality and the bass response of your Sony WH-1000XM4 headphones! We're especially pleased that the industry-leading noise canceling feature is successfully blocking out distractions, allowing you to focus completely on your music. Thank you for choosing Sony!
Regards,
Dominick
Top notch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I’ve ever bought. When their On you can’t hear anything. When you start music the bass response is very good and the feel of the headset is comfortable. Look for a sale and buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HDbuyer,
Wow! We are incredibly pleased to hear you are satisfied with the exceptional sound quality- especially the bass sound, comfortable fit design, industry-leading noise canceling function, and superb performance of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Need a gift card
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I ever purchased. It looks classic, is comfy and the sound quality is just the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SulavT, we're glad you are enjoying the sound quality of our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Great sound, good noise canceling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super sound from Sony! I did a little more research after my purchase on what all the noise canceling is supposed to cancel which made me feel better that these do what they're supposed to & 100% noise canceling isn't possible. I bought these to knock down noise from 2 loud kiddos while I'm working on my masters at home. They cut out a ton of normal household hums & noises, but don't quite cut out all of the kids' unpredictable sounds. Ear cups get a little sweaty & overall weight is a little heavy after a couple hours of school work--but that's when I know it's time to be done :-) Lastly, I like the talk, controls, & 2nd bluetooth features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bowtie93, Awesome! We're glad that you are happy with the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony! Jay
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great! I love them for working out, comfortable on the head and don’t make my ears too hot. The sound quality is great. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeseniaG, That's awesome! We're glad you love the comfortable fit and great sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Meh - the XB910 would have been fine.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tested this for the past 3 days.. so my time is limited but a total of 20 hours. Bluetooth to my computer was easy to setup, but the volume up and down worked and stopped. The audio quality was poor, in games which makes me believe its a driver issue, but I stopped using them because of the performance. - Voice chat was clear and the range was about 50% more than my Logictech headset, allowing me to run to the front door and kitchen without disconnection. Using these headphones on the phone is ok. Audio is great. The Volume up and down touch pad is complete trash and non responsive. Design: great comfort, tested twice for 6 hours straight. Audio: good audio quality, with an app to allow for controlling Base and Treble settings. I bought these on sale and think I over spent for the issues I am having with the touch pad.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JustDan, We are glad that you like the ease of pairing, comfort, and battery life. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
We also regret to hear that the audio quality when playing games didn't meet your expectations. This is definitely not the experience we'd like you to have with our products. We would love to know more details of the issue and help you out. May we contact you to help and get more information? If, please email us at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Sony over the ear headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.!Just awesome!! I have been searching for months for a pair I could enjoy without pain. This sound great, feel great, and look great. I have not use the phone option but everything else so far about them exceeds my expectations!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick,
You made the choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
No need for thought. Just get
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, had them for a few years now and I love them more than ever
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the amazing review, Syai!
We are thrilled to hear that you love your WH-1000XM4 headphones more than ever! It is wonderful to know that after a few years of use, they are still delivering the quality and comfort you expect from Sony. We design our products to stand the test of time, and hearing that they’ve become such a reliable part of your daily life truly makes our day.
Thank you for being a part of the Sony family and for sharing your experience!
Best regards, Gus, Sony Social Media Team
Buy these now.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have ever used ! The sound quality is incredible and I wear them for 8-12 hours a day for work. Do yourself a favor and buy these. I have tried bose, and many different types and these hands down are the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ashes, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Best in class ANC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life and fast charging. The Noise cancellation is one of the best out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rojasb47,
Awesome! We're glad that you are pleased with the noise canceling capability and long battery life of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony for the 5-star rating! - Marco
Love these headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible headphones. Great audio, incredible noise cancelling. Overall, love love love these headphones. Only issue is that the grey headphones look cream colored in the pics but are actually grey in real life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinT, Thanks for the perfect rating! We're glad you are impressed with the features. Enjoy and thanks for choosing Sony. -Craig
Fantastic headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic noise canceling, sound quality is really good and they last forever. I charge them maybe once every 7-10 days and use them daily, absolutely obsessed with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! Thank you so much for the 5-star rating! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, comfortable fit, very long battery life. Best over the ear headphones out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, James!
Calling them the "best over the ear headphones out there" is a huge compliment! We are so glad to hear that the sound, comfort, and battery life are all exceeding your expectations. We designed the XM4s to be a reliable powerhouse for music lovers, and it’s wonderful to know they’ve earned a top spot in your book.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Highly recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely comfortable (wore during a 12 hour flight) and great sound quality!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SC2024, We're delighted to hear that you like the sound and comfort. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
Great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't really need them, but at the price they were at had to buy them as a future gift, to good to pass up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Docsgn,
We are ecstatic to learn that you found such an incredible deal on the WH-1000XM4! Even if they weren't an immediate need, we are certain that whoever receives these as a gift will be thrilled with the industry-leading noise cancellation and sound quality. It is wonderful to hear that our products continue to be a "must-have" for your gift-giving.
Thank you for trusting Sony to be a special gift for your loved ones
Best regards,
Dominick
10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very comfortable. They double up a earmuffs in the winter. The sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AmandaR,
That's awesome! We're glad that you like how comfortable your new Sony WH1000XM4 is and appreciate the sound quality as well. Good to hear that you can also use it as an earmuff while listening to your favorite songs. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco