Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Great for sensory control!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who has issues with auditory sensory overload, noise control is very important to me and I didn’t feel like my old headphones were quite doing the job so I was on the hunt for a new pair. I had decided on these after comparing reviews, specs and details on these, the Solo Pros and Bose headphones. One of their best features in conjunction with the noise control is the sliding scale that can let’s you choose how much background noise you’re comfortable with in any given situation. You’re also able to connect to several Bluetooth situations at once which I love. The only thing holding me back, to be perfectly honest, was the price so I kept my eye on them waiting for a solid sale price and I’m glad I did!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ananda, thank you so much for sharing your amazing experience! We are so happy to hear you are satisfied with the outstanding features especially the controllable background noise function and multipoint connection feature of our WH-1000XM4 Wireless Noise-Canceling Headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound works great!!! Comfortable fit. Daughter loves them!!! Connects to phone easy!!!
I would recommend this to a friendBrand response from SonyListens
Posted .We're glad you're happy with your purchase, ClemB! Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Amazing NC Wireless Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones for the price, great sound quality, great noise cancellation, and amazing comfort for hours of use. Would highly recommend to anyone traveling, or looking for a pair for your home computer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi George,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for the recommendation and for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
These headphones saved my sanity
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these so much, the noise cancelling has been a lifesaver! I was struggling with some noise issues at home as well as at work; the in-ear buds I had been wearing were starting to cause some pain in my ears so my sister suggested these headphones since her husband had the older model and had sung their praises. The price tag was a little daunting but I decided to go for it - and I don't regret it one bit! I haven't completely mastered the controls yet, but I can turn the noise cancelling on and off and that's the biggest thing for me. For work, sitting around the house, and travelling, I highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sapph, Thank you for the amazing review! We're glad you love the excellent noise canceling feature of your new Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have excellent sound quality and are very comfortable. They are also very good with noise cancellation. I like how they fold to fit the case which is much nicer than the case for my last Bose headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Molly,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Comfort, Sound quality
Sony Headphone really good.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchased so far. ANC is surprisingly good. One verdict is that it's hot while wearing for a long time, but feels better than an in-ear headphone in terms of comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the noise canceling function of the headphones. For optimum fit and comfort, make sure that you are wearing the headphones properly and adjust the headband depending on your head shape.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Blue Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and the sound is excellent. I love the color too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mary, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony heaps phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality the sound is very good and I love that you can flip the cushions
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bbrs01230713,
We're so glad to hear that. Thank you for sharing your 5-star review and letting us know how much you appreciate the sound quality on your Sony headphones. It’s wonderful that you also enjoy the clever flip cushions—designed for lasting comfort and flexibility whether you’re listening at home or on the go.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
- Pros mentioned:Battery life, Sound quality
Noise cancellation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio is so good, nose cancelation could be better but it’s great for airplanes. batter life is super long tho, rarely have to charge them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobR, Amazing! We're thrilled to hear you like the great noise cancellation and long battery life of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer for long hours flight. Great noise cancelling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelicaR,
We're really happy to hear that your Sony headphones have been a game changer for those long flights! Thank you so much for the generous 5-star rating and for highlighting the impressive noise cancelling feature—they truly make travel more comfortable and immersive.
Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Great for what it is...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a solid deal. The noise cancelling is one of the best on the market with remarkable sound quality. However, the touch controls can be a little to get used to and I end up using my phones controls most of the time instead, but if you just want really premium feeling and sounding headphones, these are not a bad pick
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ivanramos117,
Thank you for the feedback and we are glad you like the sound quality of the headphones. Please be assured we take this feedback very seriously and continuously strive to improve our products. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
David
- Pros mentioned:Comfort, Sound quality
Best Noise Cancelling Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own the XM3s and these are an improvement on those. Noise cancelling, sound quality, and comfort are better. Bluetooth 5.0 is so fast I don’t see any lip syncing issues when using with my PC or Apple devices. Very satisfied!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi juan, good to know that you like all its improvements. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Must Have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. Already own the gen 2 and 3 versions. Upgraded to gen 4 to gain new features like pairing to 2 devices at the same time, auto pause if you take them off, and upgraded chip. The sound and comfort is amazing. Customizable EQ via Sony app. It was a choice between these and Bose 700. Decided on Sony because of past experience and most reviewers rank them higher than Bose. Plus they are less expensive. The active noise canceling is top notch. Bluetooth connection is rock solid. I haven't had any drop outs even at long distances from source. There is still a little work to be done to improve swipe controls: (not responsive in cold weather, sometimes it takes a couple tries to skip to next song or adjust volume.)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi crsonemn, We are glad that you love your Sony WH1000XM4 wireless headphones. We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Enjoy! -Vincent
- Pros mentioned:Battery life, Sound quality
Phenomenal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and build. Great battery life as well. Easy to wear for extended periods of time. The noise canceling is top notch. Ambient sound is okay but could be better in my opinion. Call quality is great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Witty22290, we're glad that you're enjoying the amazing features of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.
Your feedback about the Ambient Sound function is greatly appreciated. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Bass, Sound quality
Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been over a year since I’ve purchased these and they are still going strong. Nice sound and awesome base!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarleenS,
That's great! We're glad to hear that you like the sound quality and bass of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Nicely done, Sony.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Solid noise cancellation. Sounds great. What more could you ask for?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KelleyJ, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Comfort
travel friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly one of my favorite purchase, easy to travel and bonus can use on the planes for comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammie,
Thanks for sharing your feedback with us. It is fantastic to know that the WH-1000XM4 headphones have become one of your favorite purchases!
It's great to hear they're making your travels more comfortable. The industry-leading noise cancellation and comfortable earcups were designed to provide a premium listening experience, no matter where you are.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality, Weight
Great device
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s lightweight and the sound is pretty good to have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi headache, Amazing! We're glad you like the lightweight design and superb sound quality of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Better than Bose QC 35
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little better than my previous Bose QC 35 headphones- which I rank very highly. Amazing noise cancelling technology and an auto-stop feature when you remove the headphones make these worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Helpfuljesh, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
- Pros mentioned:Comfort, Sound quality
Phenomenal headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color, sound, shape, and experience have all been amazing. Great sound-deafening performance and the fit has also been incredibly comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yuli, Awesome! We are glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl