Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- |
- SKU:
- 10101548
Customer reviews
Rating 4.7 out of 5 stars with 12581 reviews
(12,581 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good Quality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s working Amazing sound quality is very good, connecting quickly with your devices.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, MoatraJ! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Can't Believe My Ears
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned a countless number of headphone over the years. My favorite has always been Bose Quiet Comfort, so I was somewhat skeptical about buying Sony. I am soooo glad I did, These are by far the best sounding headphones I've ever owned or heard. If you use any of the lossless HD streaming services, like Deezer, Tidal, Apple Music, or Amazon Unlimited, you will be amazed at the quality of the sound. Noise canceling is superb and offers features to quickly interrupt it when needed (just place your palm over the right earphone). Only drawback for me is ear pads can get a little sticky after prolonged listening. These are new best in class bluetooth, ANC headhones, IMO.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Knavely,
Thank you for the positive feedback and we're glad you like the sound quality of the headphones.The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how they just block all the noise they also are really comfy
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David,
Terrific! We're thrilled to hear you love the noise cancellation and comfortable fit of your WH1000XM4 headphones. We always aim to provide the greatest possible experience to our customers. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great update to the XM2s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to these new headphones after a few years waiting from the XM2s. I can speak to a few changes based on those old headphones. For me the headband is no longer made of metal but plastic. This isn’t a bad change since it’s lighter on the head but it’s noticeable. The 2nd is the multi connection which is great as I don’t have to disconnect and reconnect to every other device I want to connect to now. The 3rd is the usb c charging port instead of the old micro charger. This makes the one cable to charge all devices closer as I can charge my computer, headphones and other devices now with one cable. The noise canceling and music sound quality is still top-notch and overall I recommend these headphones to anyone looking for a great all around pair of ANC headphones.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice and comfortable. The sound quality is super amazing and you can barely feel the headphones on your head.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geek,
Awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the sound quality and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Need a gift card
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I ever purchased. It looks classic, is comfy and the sound quality is just the best.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SulavT, we're glad you are enjoying the sound quality of our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Love this item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item it's so clean and clear as if I'm at a concert. The feeling on your head as if it's not really there very comfortable. After using these headphones you won't want another pair.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baebae,
Awesome! We're thrilled that you like the sound quality of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, great noise canceling, great battery life. Saviour on airplanes. Only issue it they are hot on your ears...
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, Awesome! We are so glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing noise cancellation!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancellation! I bought these for 4th of July because I’m sensitive to sounds & prone to panic attacks and these were so helpful with getting through firework shows!! Works better with constant sounds over sudden sounds given the technology but overall It did great to muffle the blasts! The noise cancellation can also be adjusted to hear more/less ambient noise in the app for different situations. Also offers high quality sound for music and the app and ear touch pad is very easy to use and helpful! I’ve only had a few issues connecting the Bluetooth to my laptop but it seems to only effect some apps(might be my computer issue) there is also a headphone cord to connect with if needed.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moni,
We're glad that you are enjoying the noise canceling function of the headphones. For optimum performance, make sure that the software version is updated (via the Sony Headphones Connect app). You may also need to adjust the audio settings of some of those apps. We hope you continue to enjoy the amazing features of the headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Excellent buy . . .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are better than I thought they would be. Very happy with the purchase. The sound quality (especially listening to high-end audio on Tidal) demonstrates the beauty of these. Battery life is incredible . . .
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GMan77,
Great! We're thrilled that these headphones have exceeded your expectations. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Sony head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just used these on a long flight (10 hours). The noise cancelling worked very well, battery lasted the entire trip. It comes in a very nice compact case making it easy to put in my carry-on bag. It comes with a USB cable for recharging and a audio cable if you don't want to use Bluetooth. The sound quality is good.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AsusComputer,
Great! We're glad that these headphones are performing well for your travels. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Noise cancelling headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It really cancels out noise when you just want to lock in. Really helped me during my days to study for the boards. I love going to cafe, but sometimes it could get really loud, but with this device. It helped me focus better because of the noise cancellation it provides.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaS,
Thank you so much for taking the time to share your experience with the Sony WH-1000XM4 headphones! We're thrilled to hear that they have made such a positive impact on your study sessions, especially during your preparation for the boards.
It's wonderful to know that the noise cancellation feature has allowed you to create a more focused environment, even in bustling cafes. We designed the WH-1000XM4 with the intention of providing an immersive listening experience and we're delighted to hear that it has helped you concentrate better.
Thanks for choosing Sony!
Best regards,
Stephanie
Rated 5 out of 5 stars
Some of the best over the ear at headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter for over the year headphones she had an older pair that finally went out. She had them for years. We replaced them with these because she researched all the Sony headphones and these among the best after she got them, she absolutely fell in love with them and uses them constantly
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErainaJ,
We are thrilled to hear that your daughter is completely in love with her new WH-1000XM4 headphones! It is wonderful to know that her research confirmed these are an outstanding choice and that she is using them constantly. We are also incredibly pleased that her previous Sony pair provided years of excellent service—that speaks directly to the quality and durability we engineer into our products.
Thank you for being a loyal Sony family and for the fantastic five-star review!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Very comfortable and noise cancelled
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never owned good headphones and I was sick of using the free Apple ear buds. They always fall out and hurt my ears. These head phones were great and cancelled the noise amazingly. I love the comfort as well.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lizb,
You made the right choice with these Sony Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Lovely
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing and a comfortable feel, met all the expectations i had for a quality pair of headphones gr8 for gym
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkB,
Amazing! We're thrilled that you are enjoying the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Amazing headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these mainly for my desktop but I use these headphones every day. They are amazing, great battery life, amazing sound quality, and strong bluetooth connection.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sean,
Awesome! We're thrilled that you are enjoying the battery life, sound quality, and Bluetooth connectivity of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Definitely 5 stars!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Got this for my son and he is in love with them. I tried them out and the sound is crispy clear. Noise cancelation is awesome and theybare very comfortable. Definitely 5 stars.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Malopz, Awesome gift! We are so glad to hear that your son is loving his new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
I love it so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Sony MX4 so far. I would recommend it to anyone.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kellsway,
You made the right choice with these Sony Headphones! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you can get it on sale, these are definitely worth it! The sound is amazing compared to my Bose QC II. I was amazed on how they sound. They are also more comfy than the previous gen 1000XM3 in my opinion.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacky, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Thank you for giving the product a perfect rating! Jay
Rated 5 out of 5 stars
Headsets
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound and cancellation of external noise. Easy to handle overall
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friend
















