Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the phenomenal Sound Quality, exceptional Comfort, and impressive Battery Life as major strengths. Many also appreciate the solid Bass, lightweight feel, and great Fit of the product. However, some users find the Touch Controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are amazing. Comes with a free few month subscription to tidal for master recordings of songs. It sounds extremely good and battery is good. Very expensive so look for sales around 280.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keith, thank you so much for the 5-stars rating! We are really thrilled to hear you are happy and satisfied with the fantastic sound quality of our newest industry-leading, Noise Canceling headphones WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality, Weight
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and light weight. Easily gets connected to phnoe and mac bluetooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RohitR, Awesome! We are glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Awesome headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best over the ear noise canceling headphones I've ever owned!! Sound quality amazing, comfort amazing and the noise cancelation is so good it's scary lol!! A must buy!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GEECODE864,
Thank you for the 5-star rating! We're glad you like the sound quality, noise canceling function and comfortability of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
- Pros mentioned:Battery life, Sound quality
Best in class ANC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life and fast charging. The Noise cancellation is one of the best out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rojasb47,
Awesome! We're glad that you are pleased with the noise canceling capability and long battery life of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony for the 5-star rating! - Marco
- Pros mentioned:Bass, Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and the bass is always spot on! Highly recommend this product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SaturnGamer72,
Thanks for your recommendation and we are truly happy that you are enjoying the sound quality of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great Headphones for quite work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. My son love it! it has a great quality and the price is affordable compare to other brands !
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, VendimB!
We are so pleased to hear that you consider the WH-1000XM4 headphones a great product and that your son is loving them!
It's fantastic that you are both impressed with the great quality and appreciate the value these headphones offer compared to other brands. We designed them to deliver industry-leading Noise Cancelling and premium sound, and it's rewarding to know you feel they are a worthwhile and affordable investment.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Use DAC and/or the app Wavelet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely comfortable and amazing sound. I suggest you use a DAC for a portable device or PC. For your phone (Android) download the app called Wavelet. It will make these truly God like
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vincenzo, Excellent! We're glad to hear that you appreciate the amazing sound of the WH-1000XM4 Wireless Noise Cancelling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
- Pros mentioned:Battery life, Sound quality
Noise cancellation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio is so good, nose cancelation could be better but it’s great for airplanes. batter life is super long tho, rarely have to charge them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobR, Amazing! We're thrilled to hear you like the great noise cancellation and long battery life of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best Headphones ever used
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After seeing many reviews, I decided to buy them and waited for Black Friday Sale, and finally got them. First thing to say the UltraHD music on Amazon Music Unlimited paired with these headphones is lit combo. I was able to differentiate between the HD song and UltraHD song. Moreover the 360 Audio was good but in my personal preference, I vote for HiRes rather than 360 Audio. Further, coming to noise cancellation, it was pretty good, it blocks most of the sounds, but some times I can listen to engine sounds, its very few times. Overall the best Headphones I have ever purchased. I highly recommend for daily use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dileep, Great! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Impressive sound quality and comfort
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a different brand which I had to return and purchase this Impressive headset with great sound quality. I am glad got this worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience, Messi! We're thrilled to hear that you found the WH-1000XM4 impressive and that the sound quality met your expectations. Stories like yours—switching from another brand and finding true value in our product—mean a lot to us. We designed the WH-1000XM4 with premium sound and user comfort in mind, so it's wonderful to know it's making a difference. If you have any questions or want to explore more features, please don't hesitate to reach out. Enjoy your listening experience—it's truly worth every penny!
Thanks again for choosing Sony—enjoy every moment of your music!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Sony XM4 review - amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Must buy. Amazing sound and great audio quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SabrishkumarP,
We are really happy to hear that you find the Sony WH1000XM4 to be an amazing product with outstanding sound and audio quality. Thank you for your enthusiastic recommendation and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on Sale. Amazing headset. Extremely comfy and light weight. I’m a big guy with a large head to note. Quality for music is the best I’ve heard. Would definitely recommend on sale price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jz86, fabulous! It is really nice to hear you are happy with the fantastic performance & quality of our WH-1000XM4! We are also pleased to hear you are satisfied with the outstanding sound quality and comfortable fit & lightweight design of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for recommending our WH-1000XM4 & 5-star review and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how they just block all the noise they also are really comfy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David,
Terrific! We're thrilled to hear you love the noise cancellation and comfortable fit of your WH1000XM4 headphones. We always aim to provide the greatest possible experience to our customers. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Top rated headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones in my opinion can’t be beat. While they are pricey they check all the boxes. 30hr battery life, comfort ability, noise canceling and great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
You made the right choice! We're glad that you like the battery life, comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Phenomenal sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I spent the extra money and bought real quality headphones. Tidal HiFi sounds phenomenal with them. I lose track of time listening to music and they're still comfortable hours later.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FootballMom, we're glad you like the sound quality of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Quality at a price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound quality. Clear and crisp sound. The best part is the noise canceling. Noise-canceling stops automatically if someone nearby or you start talking. However, one time I was listening to music, and suddenly there was no sound for no apparent reason even though the headset was connected and the music was running on YouTube music. When I disconnected the Bluetooth, I could hear the music playing on my laptop. So I had to restart the headphones and reconnect to the Bluetooth to get it to work again. This only happened once though. Comes with different sets of connectors. Can be used on long flights for noise canceling or watching movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SohamB,
Nice! Thank you for sharing your experience with our Sony WH1000XM4 Headphone. We are delighted to hear that you enjoyed listening to your new Sony XM4 and appreciate the audio quality as well as the noise canceling feature. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality and easy adjusting headset. Connects easy when ready to use and I can use them on all my TV. I highly recommend over the earbuds I had previously because of the comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sniffles1, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best headphones I have. Noise cancellation is really good
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AthanF!
Thank you so much for sharing your feedback with us. It is fantastic to know that you appreciate the noise cancellation on the WH-1000XM4 headphones.
These headphones are designed to deliver exceptional sound quality and advanced noise-canceling technology, helping you enjoy your music in peace. Plus, with features like adaptive sound control and long battery life, they’re built to keep up with your lifestyle comfortably.
We really appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Best one I’ve owned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, light and comfortable, noise canceling makes the experience even better plus the color is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DPain, You definitely made the right choice! We're so glad to hear you are enjoying the incredible audio quality and amazing noise cancellation of these headphones. We're also thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Comfort, Sound quality
Amazing headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, very light and comfortable. Used to have Bose Q35 and this is way better and more comfortable. Noise cancellation is amazing and sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Legin,
Awesome upgrade! We are glad you like the noise canceling function and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David