Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Comfortable and great sound quality. The noise canceling works great. Make sure you download the app so you can go through all the settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tframe13, Excellent choice! Glad to hear that you are happy with the sound quality, noise canceling and comfort of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and battery life are awesome !!! Absolutely love these !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NaKayla,
That's great! We thank you for sharing your review and we are very happy as well hearing your satisfaction with the audio quality and battery life of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Good, not Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not an Audiophile, but I Love music, especially when I can hear and distinguish each instrument. I really like when I can hear the drumsticks taping the symbols. These headphones sound really good, but to my ears, they don't let me hear individual instruments so well. I returned them and are still searching. Wish I still had my old Radio Shack Realistic headphones from the 70's.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pminter,
Thank you for the feedback. We're sorry to hear the Sony WH-1000XM4 headphones didn't meet your preference for hearing individual instruments. It sounds like you have a great ear for detail, a quality that's often best served by headphones with a more neutral sound profile. If you're still looking for that detailed sound, we invite you to check out our latest model, the Sony WH-1000XM6. They feature a new driver unit and audio processor specifically designed to deliver a clearer, more precise soundstage, making it easier to distinguish each instrument and hear the subtle details you're after.
Thank you for considering Sony products!
Best regards,
Dominick
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So comfy and sound is awesome. Use it everyday and noise cancelling is pretty great too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonny, Amazing! We're so thrilled to hear you like the comfortable fit, awesome sound, and great noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great Headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! The noise canceling feature is fantastic, the sound is great with zero sound bleeding and they comfortably fit over the ears. Best wireless headphones I've ever bought!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SophiaW, Awesome! We're glad that you love the noise canceling feature, fit, and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Noise Canceling for sure!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise canceling headphones and how easy they fit on the ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juan, we're glad you love our product! Thanks for choosing Sony! ~Earl
Use DAC and/or the app Wavelet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely comfortable and amazing sound. I suggest you use a DAC for a portable device or PC. For your phone (Android) download the app called Wavelet. It will make these truly God like
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vincenzo, Excellent! We're glad to hear that you appreciate the amazing sound of the WH-1000XM4 Wireless Noise Cancelling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Good but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and charges quickly. The noise cacnellation is good, yet the software could be better. While using on an airplane recently I could still hear the rumble/mumble of voice in the background, even though I checked all the settings and they were as they should have been. Like I said good, just not great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Denmeister3,
Thank you for sharing your detailed review of your WH1000XM4! We're glad that you like the comfortability, quick charge and sound quality of the headphones. It's unfortunate that you're not having the best experience with these headphones. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. We appreciate your feedback regarding the noise cancellation of this XM4. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance.
The noise canceling function works primarily on noise in the low frequency band. Although noise is reduced, it is not completely canceled. Adjust the earpad position to fit your ears. In additional to checking all the settings, check that the Adaptive Sound Control is turned off. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient.
Thanks for sharing your feedback and for choosing Sony!
Regards,
Jess
Amazing headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, very light and comfortable. Used to have Bose Q35 and this is way better and more comfortable. Noise cancellation is amazing and sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Legin,
Awesome upgrade! We are glad you like the noise canceling function and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Excellent Noise-Cancelling Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best pair of headphones I have ever owned. Works well at the gym, library, and even the plane. The case that it comes with is also very nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Niko, Thank you for your fantastic review! We are thrilled to hear that the WH-1000XM4 headphones have exceeded your expectations and are serving you well in various environments like the gym, library, and on the plane. It's great to know that you find both the headphones and the case to be of high quality. Thanks for choosing Sony! -Sam
Best headphone ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset with best noise cancellation and long battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ShivaranjanV,
Perfect! We're delighted to hear that you are pleased with the noise canceling capability and battery life of our WH1000XM4. You can now enjoy your favorite music without any distractions. Enjoy and thank you for choosing Sony! - Marco
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Good product. Good sound. Love the bass!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Manny,
Thanks for the feedback! It's nice to know that you are pleased with the audio quality and overall performance of our XM4. Thank you for choosing Sony! - Marco
Great Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound!!! The product is very comfortable and sounds fantastic. I would highly recommend it to friends and family.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertoG,
Amazing! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are amazing. Comes with a free few month subscription to tidal for master recordings of songs. It sounds extremely good and battery is good. Very expensive so look for sales around 280.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keith, thank you so much for the 5-stars rating! We are really thrilled to hear you are happy and satisfied with the fantastic sound quality of our newest industry-leading, Noise Canceling headphones WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Noise canceling at best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hesitated before purchasing this product since it's expensive. The experience is AMAZING so far with sound quality, noise cancellation, built quality, and battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Subbiah,
You made the right choice! We're glad that you like the sound quality, noise canceling function, design, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
to the next song instead of raising the volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the Sony 1000XM4, they have spectacular sound and are very comfortable I have some trouble with the sliding volume, they are very sensitive and will sometimes forward
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wildroes, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Hesitant buyer turned enthusiast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fit and quality, would definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Fern,
That's amazing! We are truly delighted to hear that you are pleased with the quality of our WH1000XM4. You will surely not regret this one! Thanks for your recommendation and for choosing Sony! - Marco
Great all around heaphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these impulsively, but dont regret this purchase at all. Great sound and fit. Love that they fold down so easily and are very portable with the case. Incredible battery life. Easy to control and charge. The only downside really is that after a few hours I do start to feel that they start to hurt due to them squeezing my head a bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshReview,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality, fit, supplied carrying case, battery life, and user-friendly functions of the headphones. We also appreciate your feedback about using the headphones for a few hours. For optimum fit and comfort, make sure to wear the headphones properly and adjust the headband depending on your head shape. For more information, please refer to this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html
You may also find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00015243
Hope this helps. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Regards,
-Ralph
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on Sale. Amazing headset. Extremely comfy and light weight. I’m a big guy with a large head to note. Quality for music is the best I’ve heard. Would definitely recommend on sale price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jz86, fabulous! It is really nice to hear you are happy with the fantastic performance & quality of our WH-1000XM4! We are also pleased to hear you are satisfied with the outstanding sound quality and comfortable fit & lightweight design of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for recommending our WH-1000XM4 & 5-star review and for choosing Sony!
- Romeo
Sony headphones review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good headphones. love the sound quality and the fit of the headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ItunuA, we're glad you love the sound quality and fit of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl