Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Sony and Me are bestie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lets talk about the pros and cons Pros: excellent cancellation literally I can’t hear outside noise, don’t worry there’s an option to turn off the cancellation. Great sound quality I can hear the music clearly not like the other headphones I had. This Sony headphones is the best headphones I ever gotten. Buyyy it guys it’s really worth it. Oh yea let’s talk about the cons um let me think… there’s none.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ashleyip,
Thank you for sharing your wonderful experience with Sony WH1000XM4. We highly appreciate your review and we're glad that you are pleased with the noise canceling capability and sound quality of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, high quality sound long lasting battery life would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charlie, Awesome! We're delighted to hear that you like the sound and battery life. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, durable and noise cancellation is amazing. It’s lasted me many days without charging it’s wonderful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvelynL, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Best one I’ve owned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, light and comfortable, noise canceling makes the experience even better plus the color is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DPain, You definitely made the right choice! We're so glad to hear you are enjoying the incredible audio quality and amazing noise cancellation of these headphones. We're also thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Battery life, Sound quality
Best headphones for office and leisure use.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Enjoyed using it. Battery life is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aniket, we're glad you are enjoying the sound quality and battery of our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Chic & Worth the Investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Genuinely comfortable to wear for a long time. Noise cancellation is phenomenal. Very fashionable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Talainbaea,
Thank you for the 5-star rating and we're glad to hear that you like the noise canceling and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Brought Tears to his eyes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were a gift to my son for Christmas. As I was in the kitchen prepping Christmas dinner, he comes in bawling. I thought something was wrong. I held him and asked him what was wrong. Through tears he said "I can hear evey sound. These are amazing headphones. Thank you so much mom." And the tears continued to flow. He was more than happy with his gift. I'm extremely happy that I got them on Black Friday because I thought about getting some for myself today for my birthday. Um....nope. But they sound fantastic!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crystal,
You made the right choice! We're thrilled that your son is enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life
Love
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for the gym, they stay on my head throughout my workouts (no slip), and the battery lasts for weeks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lizz,
Amazing! We're glad that you are enjoying the fit and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony Wireless noise canceling headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a bit on the pricey side, but the noise canceling is best I've seen in a while they've come be extreme comfortable to wear for long periods at a time you willl not be disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GREAtSOUND Awesome! We're glad that you are enjoying the noise canceling function and comfort of your new headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Sound quality
Comfy headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I owned better than beats imo clear sound and amazing noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RebeR,
Thanks for the fantastic review! We're thrilled to hear the WH-1000XM4 headphones are the best you've ever owned. We're glad you're enjoying the clear sound and amazing noise cancellation.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Battery life, Sound quality
Sony head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds great on the air plane. rich full sound good battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KirkC, fabulous! We are truly happy to learn that you're satisfied with the amazing sound quality and long-lasting battery life of your WH1000XM4. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
The best headphones for sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been heavily using the Bose Quietcomfort ii headphones for 3 years now, but after the ear pads had peeled, I decided to buy a pair of these headphones based on the online reviews that they were actually better. As far as sound and noise cancellation goes, they are! The sound is clearer and more customizable using the Sony app. The only negative with these is that if you wear them for more than 2 hours or so, your ears will start to sweat a little, but it’s not that bad. The Bose is more breathable in this regard, and therefore better suited to long periods of wear if you use them at work or during long travel. But in all other areas, these from Sony are superior.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dude, Glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We also took note of your feedback as this can help improve our products in the future. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Favorite headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing. They fit comfortably over my ears and the sound quality is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AndrewG,
Thank you for your purchase and we're glad that you are enjoying the amazing sound quality and comfortability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Best NC Headphones on market
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, although the black version looks better IMHO. Best noise cancelling headphones on the market for balance of sound, comfort and NC. Best looking too. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manku,
Awesome! We're glad that you are enjoying the design, comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noice cancellation is great. It's great for long rides in the car. The connection is also amazing. It stays connected to my laptop for around 50 meters or so.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew, we're glad you like the noise canceling feature and connectivity of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Kool and comfortable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually like these Sony headphones. I read up a lot about them. I tried a couple of other ones like the Shures...but what I like about these is they can fold up for easy carry to the gym. I use these for the gym and conference calls. I haven't really had to used them in a crowded office obviously, but they seem to do a good job at the gym. I was worried they'd heat up my ears, but no, not really. Sound is really good with soundstaging...I used these with Tidal. I think they were made to work with Tidal's master series. It's a bit expensive but compared to the Bose I had years ago, they are so much clearer. There is more definition and it's a lot less muddy bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dmpnyc,
We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Decent headphones for the money, not enough bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones after hearing lots of good things. Pricey but I was putting it on my best buy card so it’s cool. Out of the box these don’t sound that great honestly. After watching YouTube reviews and searching Reddit, after playing with the sound levels you can get these to sound really good. Only gripe I have really is there could be some more bass. Even with the bass at max it still seems a little lacking. The touch controls are great and easy to use. I really like the noise cancellation and the fact you can put your hand over one ear and it temporarily turns off noise cancellation is really nice. Overall good headphones that sound great but if you like lots of deep bass you might want to keep looking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael,
We're glad that you like the touch controls, noise canceling, and user-friendly functions of the headphones. It's unfortunate that you are not having a complete experience because of the sound quality. For optimum performance, make sure that the software version of the headphones is updated (via the Sony Headphones Connect app). Bass quality may vary depending on the source content. You do have the option to use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For more information, please refer to this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752772.html
Hope this improves your experience. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with your WH1000XM4.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good OTE NC Headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Good flexibility for a decent price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PaulA,
Thank you for sharing your positive feedback on the WH-1000XM4 headphones! We're thrilled to hear that you're enjoying the great sound quality and that you found them to be a versatile choice offering good flexibility for a decent price.
Thanks for choosing Sony!
Best, Jenn.
- Pros mentioned:Bass, Sound quality
One of the BEST!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are really all BASS, then GO FOR IT!!! It covers all the mids and lower range like a butter. I am glad that I got it pre-ordered before they were gone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rnaidu, Thank you for purchasing the WH-1000XM4. We're thrilled to hear you like the overall sound quality of your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Nice sound!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for a gift and she loves them, says they work great!
I would recommend this to a friend