Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the phenomenal Sound Quality, exceptional Comfort, and impressive Battery Life as major strengths. Many also appreciate the solid Bass, lightweight feel, and great Fit of the product. However, some users find the Touch Controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is great Actually are noise canceling. Great buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lgtv70in,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying the WH1000XM4 headphones and their effective noise-canceling feature. It’s rewarding to know they’ve made a positive impact on your experience. Thank you for sharing your concise and positive feedback—it motivates us to continue delivering high-quality audio products.
Best regards,
-Fred
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Best of the current main stream headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is amazing and the sound quality is great. These are significantly better than the beats or Bose headphones. The USB C is also great. The touch controls aren't the best though.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent ANC headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best headphones that I have ever owned in terms of checking all the "boxes" for my needs. The noise cancelling is incredible as so many others have stated and the sound quality, with a little tweaking, is also amazing. I have used these wireless and wired and both sound very very good to my ears. While wired gives you true Hi Res quality depending on the source, I was pleasantly surprised by the Bluetooth streaming sound quality as well. No drops and a nice crisp sound that can be tweaked in the app to the user's liking. Almost two months in and I am very satisfied with the headphones in terms of features, sound quality, and overall build.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FooDog1974,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, high quality sound long lasting battery life would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charlie, Awesome! We're delighted to hear that you like the sound and battery life. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Sony noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Noise cancellation works perfectly; I can’t hear a person speaking right next to me. The sound is good, although it has plenty of adjustments, which I haven’t fully explored, yet. I use them when working out and I find them comfortable for extended use. When on sale, they are a great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Russ, we're glad that you like the noise canceling feature of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great price great headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the top best noise canceling headphones out there with superb sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Michael!
We are absolutely thrilled to hear you consider the WH-1000XM4 headphones to be one of the top best noise canceling headphones! It is incredibly rewarding to know that the combination of our industry-leading Noise Canceling technology and the superb sound quality is delivering a premium listening experience for you.
We designed the WH-1000XM4 to offer that perfect blend of quiet and immersive audio, and your feedback is a wonderful validation of that effort.
Thank you again for your strong endorsement and for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great Headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theyre noise cancellation quality is very good as well as they are very comfortable to wear!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello mobpsycho123,
Nice! Thank you for sharing your review and for giving our Sony WH1000XM4 a 5-star rating. We're very happy that you are pleased with the noise canceling feature and comfortability of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Excellent Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with long battery life. Noise canceling is really good. Overall good sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TateT,
That's great! We are very happy to hear that you are pleased with the battery life, noise canceling features and the sound quality of your new Sony WH1000XM4. he WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great head phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has great clear voice. When you turn off noise it doesn't disturb and good to read or work peacefully.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello fmamo,
Thank you for choosing Sony!
It brings us great joy to hear that you are enjoying the WH1000XM4 headphones. We're glad to know you find the voice quality to be clear and that they provide a peaceful, undisturbed environment for you to read or work.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Comfy for long all day meetings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headphone. I like this headphone comes with Bluetooth plus the wired option. Noise cancellation is great, comfy for long all day zoom meetings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ananth, we're glad you like the noise canceling feature and comfort of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound qualityCons mentioned:Price
Sony wireless noise-cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and they do cancel / reduce noise. They are pricey though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ColleenY, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality and excellent noise canceling feature of your WH-1000XM4. We're very grateful for this feedback! Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, just great design, great feel, great quality. Packaging and case are nice and make a perfect product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Voltale, Thank you for the 5-star rating! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Sony head phones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony head phones are very comfortable and battery life is excellent the sound is fantastic!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Falcon1,
That's great! Thank you very much for your 5-star rating. We are thrilled to hear that you are pleased with the sound quality, comfortable design and long battery life of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for a musician. He reports that they are very comfortable, highly effective sound cancellation, very good sonic fidelity. Easy to use and highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi johno,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Great headphones!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my birthday from my wife and they are amazing! The sound is great. I was looking for headphones with good bass and this pair works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LA89, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay
- Pros mentioned:Sound quality
Nice quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product. Nice fit even for large heads. Sound is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrookeS, we're glad you like the fit and sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Best headphones I’ve ever used!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are insane. The sound quality and noise-cancelling adaptive sound is some of the craziest technology I’ve experienced. 10/10.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nisky!
Thank you so much for your feedback! We are thrilled to hear that you are enjoying the WH-1000XM4 headphones.
The incredible sound quality and adaptive noise-cancelling features truly set these headphones apart, allowing you to immerse yourself in your favorite music without distractions.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Best Headphones
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Noise cancelling is great. Amazing comfort, lightweight and sound quality is unbeatable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi camilo,
Great! We're glad that you like the noise canceling function, comfort, weight, and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headphones I've ever used
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a beginner audiophile, there are the perfect set of headphones. I initially bought them to help me study and it boosts my focus like no other. I use them daily to listen to music and the quality is unlike any other earbuds or headphones I've used before. I love the functionality of the touch panel. It's been about 2.5 years of use and it's held up great, with frequent cleaning in between. I highly recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SharonR, Perfect! We're very happy to hear you've been enjoying your Sony WH1000XM4 and using them daily for studying and when you're listening to music. And good to know that you love the touch panel functionality. Your recommendation means a lot to us! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
The BEST headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had many pairs of over the ear headphones throughout the years, and NOTHING compares to these. (I don’t leave reviews for any product) they are comfortable, actually noise cancelling and just overall great quality. Ever since I bought them, I’ve been using them daily. Great for studying, I got them so could focus on writing my masters thesis. Highly recommend treating yourself with one of these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BetsyR,
We appreciate the 5-star rating and we are honored to have customers like you. We're glad to hear that you like the comfortable design and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
-David