Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great noise canceling.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are great! Nice fit, work well to drown out noises. They are large enough that they actually fit my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi william, Awesome! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony XM4’s are awesome!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony XM4’s are perfect for traveling and studying. The noise cancellation blocks out any noise around, with ambient sound so you can walk and still hear your surroundings. Overall would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeonardA, Thank you for sharing your positive experience with the WH-1000XM4 headphones. They are indeed well-regarded for their excellent noise cancellation and ambient sound features, making them ideal for both traveling and studying. Thank you so much for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Couldn’t recommend enough!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. The house canceling is awesome and the battery life is crazy good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Connor, Awesome! Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Long lasting battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. I’ve used it for 3 weeks and still have not recharged. The sound quality is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, JonathanL! We're glad that you're enjoying your new Sony XM4 Wireless headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Fantastic headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The active noise cancelling is just magical. The fit is quite comfortable. Construction and build is nice, but the only real downside is that they still feel a little fragile.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joshua, We're glad you are enjoying the superb noise cancelling feature of your new WH-1000XM4. Good to know you point out the fit, design, build and audio quality that are noteworthy. We value your input and appreciate the feedback. The moving parts don't make the WH-1000XM4 fragile — the construction is solid and reassuring. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We are happy that you give the product a perfect rating! Thanks for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Sony wireless over the ear headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the comfort of these headphones! The navy blue color is awesome. I use these mainly for phone usage and the calls are clear with no feedback. The noise cancelling works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello missjt, We are glad that you love your new Sony wireless headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Comfortable and sound great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound amazing and are very comfortable to wear. However, I am disappointed that it doesn't block out as much noise as I expected. Not any better than my previous ear buds. But they do sound a lot better and I'll continue to use them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammy, We are sorry to hear about your experience with noise canceling feature your Sony wireless headphones. Please take note that the noise canceling function of these headphones is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. You may visit this link for more suggestions to isolate the issue with your unit: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html. Despite your concern, we are happy that you like other features and qualities of your Sony headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Should you need further assistance, you can email us at socialsupport@am.sony.com Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort, Sound quality
best NC headphone ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have airpods pro and qc25, this is the best in terms of comfort, noise cancelling ability to block dishwasher noise, and ease of handling. Will definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noah, Awesome! We're glad that you like the noise canceling function and ease of handling. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great headphones, but has issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to snag this at a discount, and truth be told, they sound phenomenal. Once you set up the pairing app and tweak the equalizer settings to your liking, they're easily the most enjoyable headphones to listen to music or watch videos through. I've had them for about three months now and things have been greatup unil today, which is what is keeping me from giving these a full 5/5 rating is that they've developed a weird crackle/static noise in the right ear. I'm not sure what's causing the issue as I have been taking exetremly good care of the headphones considering the price I paid for them. It's a shame for such a pricey product for it to exhibit these issues, maybe I got a faulty pair. I'm not sure how to fix the problem at home and SONY hasn't responded to my inquiry about the issue. It also seems to be a common issue with the XM headphones, as far as I could find online, many people were plagued with the same problem on the XM3s.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephen,
We're glad that you like the sound quality of the headphones. It's unfortunate that you are hearing a crackle/static noise on one side of the headphones. If you hear buzzing, popping, crackling, or vibration noises from your Bluetooth® headphones that sound different than the more common static or distortion sounds caused by environmental interference issues, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WH1000XM4.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Sound quality
Wow! Beat consumer headphones period
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have ever had, noise cancellation is amazing, and the ability to connect 2 devices at the same time is pretty awesome. Everything about this headset is exactly what i needed
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Nice lightweight over ear headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice lightweight headphones with great noise cancelling performance. These way outperform my old Beats headphones and are much lighter. Wireless performance is good also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mobius440, You've made a great choice! We're thrilled to hear you like lightweight design, great noise cancelation, and a stable Bluetooth connection. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Best wireless noise canceling headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Crystal clear sound and noise cacellation. They are also easier on ears for long wear. Only wish they were a bit cheaper on pocket.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pkgupta,
Thanks for sharing your review and experience with the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony headphones review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good headphones. love the sound quality and the fit of the headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ItunuA, we're glad you love the sound quality and fit of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Best headphone ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset with best noise cancellation and long battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ShivaranjanV,
Perfect! We're delighted to hear that you are pleased with the noise canceling capability and battery life of our WH1000XM4. You can now enjoy your favorite music without any distractions. Enjoy and thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a while for me to purchase these but I’m glad I did. Got them to study for school and love the noise cancelling feature
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToriD,
We could not be more pleased to hear you're loving the XM4 Headphones! Using them for school and enjoying the great noise cancelling feature sounds like a solid choice.
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Sound quality
Great ANC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These certainly are not the best sounding headphones on the market, but they probably are the best sounding headphones with active noise canceling. Now, don’t expect them to completely block out all noises, that’s not what ANC is even supposed to do. However, these are excellent at canceling out background noises, like low rumbles and stuff like that. If you’re listening to music or a video or something, then that noise plus the ANC will probably block out those other sounds anyway. I used these while I was gaming and I was never once disturbed. The only downside is that they’re a little bulky for my taste, but that’s just an issue with all over the ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Walt, Thank your for the amazing review! We're glad to hear you feel the WH-1000XM4 is the best Noise-Cancelling Over-the-Ear Headphones in the market. The noise canceling function of these headphones is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies. We appreciate your feedback about the size of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
The best noise canceling headphones available
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling over ear headphones hands down. I’ve tried all the big main manufacturers. Sony XM series are without a doubt the best ones out there for that money range. Highly recommend! My only complaint is that the new XM4 vs my old XM3 it seems as the battery does not last as long, but with a 30 hour battery life I’m still happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jason,
Thank you for the awesome review and we are delighted to hear that you considered our WH1000XM4 to be one of the best headphones in the market. We're glad you are pleased with the quality of the headphone, especially the long battery life. Thanks for your recommendation and for choosing Sony! - Marco
- Pros mentioned:Sound quality, Weight
Great alternative
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these along with the AirPods Max and these took the win. Super lightweight, great noise cancellation, and sound is crisp but not as much as with the AirPods Max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cute, Wow! Thank you for choosing and purchasing our our WH-1000XM4 Wireless Noise Canceling Headphones. We're are extremely pleased to hear you like the lightweight, amazing noise cancellation, and sound quality of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for leaving us such a wonderful feedback! -Jess
- Pros mentioned:Comfort, Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great!! We like them better than AirPods Pro. These have great sound and are really comfortable to wear. Noise-cancelling works fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MusicReferee, You've made an excellent choice! We're very happy to hear you like the great sound quality, comfortable fit, and industry-leading noise canceling feature of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best NC headphones you could buy, preferred over the apple brand
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert,
Thank you for choosing Sony!
It's truly wonderful to hear that our WH-1000XM4 headphones are your top choice for noise-canceling headphones. We're delighted to know they exceed your high standards for exceptional sound, comfort, and noise cancellation. We appreciate you sharing your preference for them over other brands.
Best regards,
-Fred