Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift for a relative and he loves it. Says it’s comfortable and good sound quality and batter life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peter,
You made the right choice! We're glad that he likes the comfort, sound quality, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best noise canceling headphones right now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I also have the XM3, audio quality is slightly better in the bass. Build is the same, battery life is excellent. The ability to pair 2 sources is a very welcomed addition.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kelly, we are glad that you like the audio quality, build, battery life, and the headphones feature. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great noise cancelling headphones. Very comfy to use for extended period of time. Sound quality is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DN72, Awesome! We are so glad to hear that you are happy with the sound quality and comfort of your new headphones! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best speakers I have ever owned. I love the sound and the comfort of these headphones. The active sound cancellation works perfectly. I highly recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zeegamer,
Awesome! We're thrilled that you like the sound quality, comfort, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Amazing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never had own such an amazing pair of headphones until I purchased these!! I love how comfortable they sit whether I’m working out!! It’s hard to find headphones that won’t hurt your ears after a long period of time and I’m glad Sony was able to reach my expectations!! 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Karina, Thanks for sharing your 5-star review and experience with the Sony WH-1000XM4 headphones. We're glad that you like the incredible features and you find them very comfortable to use for long periods of time. It sounds like we hit the mark with the WH-1000XM4. Thank you for choosing Sony! -Jess
I love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits nicely with good noise canceling and sounds great. I prefer over M4 but you should try out both.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lewis, thankyou for the great score! We're glad to read you're enjoying the industry-leading noise canceling with Dual Noise Sensor technology of your WH1000XM4! Thank you for choosing Sony. Best regards, -Jenn.
Lightweight and comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light weight and comfortable! Use either wirelessly or wired. I use on my PC and have absolutely no complaints. A little pricey, but if you can afford it, they are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dmunds,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Perfect Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, amazing battery life, perfect control of noice cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlfonsoG, Thanks for the 5-star rating! We're happy to hear that you enjoying your Sony XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Craig
Pretty good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid headphones, i think its a little overpriced though, good sound quality and noise cancellation i dont regret getting them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Omar,
Great! Thank you for your purchase. We are thrilled to hear that you are enjoying the sound quality and noise canceling feature of our Sony WH1000XM4. Surely worth the price! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Sounds great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd year going strong. Great sound and bass.use em at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HarjinderS,
Nice! We're glad that you're still enjoying your Sony WH1000XM4. Quality is our priority. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
Comfy but pricey.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and comfy. Sleek and built well. Very happy with these but pricey.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paul, Thanks for the 5-star rating! We're happy to hear that you are impressed with the quality of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We also appreciate your feedback regarding the price. You may confer with your dealer for discount and promos. Thanks and enjoy! -Craig
Superior sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! The hype is real, this headphones have incredible sound quality. It’s light and has good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechGuy,
Great! We're thrilled that you are enjoying the sound quality, weight, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best headset for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for a trip and didn’t know I would fall for them this bad, noise cancelling is perfect for long trips and the battery and app are perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maestro,
Great! We're thrilled that these amazing headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Symphonic 'phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are truly amazing...put them on & forget the world. The sound is encompassing and the best I have ever experienced, highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heater, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! Thank you for choosing Sony! -Carl
XM4
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones, awesome noise cancelling, use it for construction noise to avoid using ear protection and for fun for everything, bought them almost 2 years ago and still rocking good, i don't like the speak to chat feature thats turns on automatically but other than that their great! im in my own world when im rockin this dudes!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Barraza,
That's awesome! We're glad that you were able to enjoy the awesome sound quality and noise canceling capability of our WH1000XM4 while at work and it helps you protect your ears. If you are having issues with the speak to chat feature, you can turn it off thru the Sony app. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
Great performance, not as comfortable as I'd like.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried a lot of headsets in my day. I used the Bose headsets for a long time, it was not too bad. The Bose headset lasted a long time, but they new Sony ones are way better in terms of performance. Why not give it 5 stars. For one the ear holes are small for my ears and the noise-cancelling could be better. The sound is awesome, but for long flights your ears will hurt a bit and the you will still hear people snoring next to you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JDiaz, Thanks for sharing your experience with us. While we're glad you are happy with the sound quality, we're quite sad that you are not fully impressed with the noise-canceling feature. With the “Sony | Headphones Connect” app, check the setting of [Ambient Sound Control]. If it is set to [Wind Noise Reduction] or [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode. Please check this link for more details:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html?search=noise%20canceling
Hope this helps. Thanks and regards, -Craig
Great buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product. Sound quality is amazing, battery life is solid
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, Thank you for the great review! Good to know you like the amazing sound quality and excellent battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Not enough improvements compared to WH-1000XM3.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1) Headphone physical properties: Does not clamp tightly enough; constantly slide forward or backward when bending over or looking up. Earpieces become hot too quickly, even in cool weather. 2) Active noise cancellation (ACN): Very good. 3) Sound quality: Underwhelming sound quality if EQ within Sony app is not used. If EQ and app are used, sound quality improves to Good. Does not support AptX L, plus LDAC cannot be used if multipoint connection is selected. 4) Bluetooth connectivity: Multipoint function very poorly implemented - just doesn't work consistently. Otherwise stable bluetooth connectivity. 5) Controls: Touch pad works surprisingly well, BUT needs more than 1 programmable button - only allows choice of summoning Voice Assistant or control over ANC level Need both.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jeysee, Thank you so much for your feedback. We value your feedback and this will help us in improving our products. Thank you again for choosing Sony! -Carl
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling headset! Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your positive experience with the WH-1000XM4, Misty8! We're delighted to hear that you're enjoying the excellent noise cancelling features of these headphones. The WH-1000XM4 is designed to deliver high-quality sound and advanced noise cancellation for an immersive and comfortable listening experience. We truly appreciate your recommendation and are glad to know the headset is meeting your expectations. If you have any feedback or questions in the future, please feel free to reach out!
Thank you once again for your support and choosing us!
Best regards,
Gus
Sony Social Media Team
Sony headphones WH1000XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are very good headphones but I bought them over a year ago. Sony makes very good products. I don't use them much anymore ever since I discovered earbuds. But when I did I was happy with them. Very full sound. Nice bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, PaulT!
We're glad to hear that you were happy with your WH-1000XM4 headphones and that you enjoyed the very full sound and nice bass during the time you used them. We appreciate you recognizing that Sony makes very good products!
It's understandable that your listening habits have changed since discovering earbuds, but we are pleased that these headphones delivered a quality experience when you needed them.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team