Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great on these headphones. Lighweight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kdell,
Great! We're thrilled that you like the sound quality and weight of the headphones. Thank you for choosing Sony!
-Ralph
Light weight best sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound , light weight I use it for work for 8 hour a day i love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luisa, we're glad you love the sound quality of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Great Seamless multiple-device pairing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Headphones are great! Switching connection from one device to another is very easy and happens very quickly. The noise canceling is also amazing, with music playing, you won’t hear anything from the outside. The sound quality is great, I love that you can customize the sound through the app, for example, if you want a higher or lower bass, it’s easy to customize. I would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stacey, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Slaps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best pair of headphones I've owned. Tried a few on in the store and these had the best sound and fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi eryo1217, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay
would recommend for traveling and studying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great noise cancelling, no issues with function, and super comfortable on the ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnneY, We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Mixed Bag
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfort: 4/5 Comfortable on my big head. Not as comfortable as the Bose 700 but much more comfortable than the B&W PX7. Sound: 3/5 Where's the midrange? Vocals are severely lacking compared to Bose 700. While disproportionate to the mid range, The bass is strong but well controlled. (I did not try equalizing the sound.). More importantly as the lack of a sound stage. As a whole these headphones have the opposite sonic profile of open-back headphones, such as my gold-standard Sennheiser HD 580s. In the end I exchanged the for the Shure Aonic 50s, which have a more open, neutral, and fuller sound. Noise canceling: 3/5 Good at reducing external noise but not quite up to par with the Bose 700. It should be noted that the noise-canceling can exert a fair amount of ear pressure. My wife got totally freaked out by this and literally ripped these off of her head. Lastly, at the highest noise setting there's noticeable audible audio artifacts including very slight "crackling."
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi robodeo,
We appreciate your in-depth review of the headphones. It's unfortunate that you had to return the headphones. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks again for sharing your review and we hope you consider Sony in your future purchase.
~Ralph
Sound when needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Silence is golden for me as the hubs wears these while I work from home. He is happy with the comfort and clarity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YellowRoseMemaw, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Headphones are great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing sounding. I have a set of old beats headphones, no comparison. These headphones sound great, very comfortable over the ears. I like these greatly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ccal,
Great choice! We're glad that you like the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Missing case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones but case was missing. Looove them though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffK!
Thanks for sharing your feedback with us.
We feel privileged to know that you are absolutely loving your new WH-1000XM4 headphones! We are truly sorry to hear that the carrying case was missing from your package, as we want you to have everything needed to protect them.
We appreciate you choosing Sony!
Best regards,
Estefany
Noise Cancelling Headsets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headsets. I bought them for the noise cancelling effect, which has been working great so far. After I have been able to connect them to my older TV's and Tablet, I have this,wonderful surround sound effect. Even though I did not plan buying headsets,that pricey, it definitely was a good investment. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, JanetH,
Thanks for the great review! It brings us great joy to hear that your Headphones are meeting your needs effectively! With their comfortable design, amazing Sound Quality and Noise Cancelling feature, we are glad they are a nice asset for you!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
Purchased another set for myself!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is awesome, as well as the quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigjoe, thank you so much for the fantastic 5-star review! We're honored to hear you're loving the WH1000XM4 and that both the noise cancellation and audio quality have impressed you. These headphones are designed to deliver a truly immersive listening experience, with industry-leading noise cancellation, and premium sound performance thanks to the powerful QN1 processor. Whether you're commuting, working, or just relaxing, we're glad they're helping you enjoy your music and calls without distractions. Thank you for choosing Sony! Best regards, -Dominick
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. The microphone works great and the sound is amazing. Noise-Cancelling works fantastic plus they are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dubb, Great! we are so glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. -Carl
Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Excellent sound including bass, and excellent noise cancelling. Easy to store in provided case. Very happy I made this investment
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paisley,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound, and extremely comfortable headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Keurig,
Nice! Thanks for sharing your feedback and we are very happy that you appreciate the clarity of the sound and comfort of our WH1000XM4. Thanks for choosing Sony and enjoy! - Marco
Very good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. The sound quality is unmatched. I am very pleased with this product. My only critique involves the ear cup “fingertip” controls: they just aren’t as responsive consistently as I would like. At times they simply “refuse” to respond with the desired action.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you for the positive feedback! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl
My son loves them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase and great gift for my teen son! He loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BPotter,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH-1000XM4 headphones made such a wonderful gift for your teen son. Knowing he loves them means a lot to us and encourages us to keep delivering products that bring joy.
Best regards,
-Fred
Audio Excellence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the XM2's and the XM3's and while they're all incremental upgrades. The XM4's are by far the best ANC headphones on the market, especially at $279. These headphones easily compete with the offerings from BOSE and have a wonderful sound signature. The midnight blue option provides a high end classy look. I use these for evening listening of a wide variety of genres. The ANC is excellent to the point I've not heard someone yelling my name from just one room over. The ANC is fully adjustable so you can set yours so you can hear someone talking to you. But to cut to the chase, great headphones, worth every penny.
I would recommend this to a friendbought it for my wife
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, nice design and material. Easily connect to anything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tima, thanks for choosing and purchasing our product. We're glad you like the sound quality and design of the WH1000XM4. Hope your wife is enjoying it too. Have a nice day! ~Earl
Noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling on these are great, and they’re much comfier than expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianaW, we're glad you like the noise canceling feature and comfort of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing SONY. ~Earl
Great Sound. Excellent Features
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am someone who always used bose headphones due to their amazing sound quality. However, my friend suggested me to try this headphone and dang I was surprised. The headphones have amazing sound quality specially base if you compare with bose over the ear headphones. I really like the right ear touch feature to listen outside sound clearly. If you are looking for an amazing quality product, look no further. One con can be that I like the acoustic sound in Bose headphones better. You may have to change the settings to get the best sound for songs with low base.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mak1234,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph