Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sonyxm4
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for my girlfriend and she refuses to take them off! Absolutely loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HectorJ, thanks for your wonderful 5-star review! It sounds like you picked the perfect gift for her and what better compliment than not wanting to take them off! The Sony - WH1000XM4 are designed to deliver incredible sound quality and industry-leading noise cancelling, creating an experience that's hard to walk away from. We're thrilled she's loving them, and we hope they continue to bring joy every day! Thank you for choosing. Regards, -Dominick
Better than Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Was deciding between these and the comfort quiet and so glad I went with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewO, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you for choosing Sony! -Carl
Great product, crummy app
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones, noise canceling is great, comfort is great, but only rated them 4/5 because of the app. Works great most of the time, but for a top of the line product the app that controls them shouldn’t be so glitchy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HillaryClinton,
Thank you for sharing your thoughts and experience with the WH-1000XM4 headphones. We're delighted to hear you like the noise canceling feature and sound quality of your WH-1000XM4 headphones. We value your input regarding the Sony Headphones Connect app and appreciate the feedback. Make sure the app is updated. The Sony Headphones Connect app can also be removed and reinstalled as an additional step.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for your feedback and for choosing Sony! -Jess
Glad I Upgraded!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise reduction - simple to set up. Love the auto-on function.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, BobS,
Thanks for the review and the 5-stars rating! It is amazing to hear how much you are enjoying your Sony headphones! With their amazing sound quality, long-lasting battery life, and top technology Noise Cancelling feature, we hope you enjoy listening to your favorite tunes!
Thanks for choosing Sony, have a great day!
-DiegoV
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, the door buster deal was too good to pass up.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review!
We’re thrilled you were able to snag such a great "doorbuster" deal on your WH-1000XM4 headphones! It’s wonderful to know you’re enjoying the quality and value of your new pair.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Love them!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. Very comfortable and the noise canceling feature is incredible
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NelsonR, Awesome! we are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Beautiful sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone I have ever owned. I buy a lot of headphones and these are by far the best. Sound quality and bass crush my air max pros
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FirstHighEndCamera, we're glad you like the sound quality of our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY. ~Earl
Best headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is amazing. Most comfortable headphones I've owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseC, we're glad you like the noise canceling feature and comfort of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
Super comfy and great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, most comfortable of any I own. Easy to set up and use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paula, Awesome! We are glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
would definitely buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love these! they are so comfortable and the sound quality is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gene,
Thank you for the 5-star rating! We're glad to hear that you love the sound quality and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
I love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Airpods Max and this Sony is way better, lighter and has the same sound quality as Airpods
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KSoares, Awesome! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Love them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Supreme sound and noise cancellation! Easy operation!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LorriM,
We are happy to hear you are enjoying the supreme sound quality and industry-leading noise cancellation of your WH-1000XM4. It is great to know that the controls and operation have been easy for you to use.
Thanks for choosing Sony.
Best regards, Eliab
Superior build
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is far better than their successor. Wh-1000xm5 sound quality a bit better than these but the build quality of the 1000xm4s are superior.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi papiloxs!
It is most rewarding to hear that you appreciate the great build quality of the XM4 model.
Even though the XM5 has some sound improvements, the XM4s still deliver a premium audio experience with features like our industry-leading noise canceling using the HD Noise Cancelling Processor QN1, Speak-to-Chat, and an impressive 30-hour battery life with quick charging.
Thanks for choosing Sony!
Warm regards,
Estefany
XM4 Sony
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.XM4 I had for a long time, great for noise reduction!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MilkJuice,
Thank you for choosing Sony!
We’re honored to hear that your WH1000XM4 headphones have provided you with excellent noise reduction over time. It’s rewarding to know they continue to support your listening experience so effectively.
Best regards,
-Fred
Great headphones, just one thing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with one minor exception. They don't do a good job of cancelling noise when doing calls over the computer. I may be missing something but everything else seems great except that when I use them for conference calls they pick up every little noise around me so that everyone else hears it. That may not be the intended use of these headphones, but I feel like the technology is to a point where I should be able to expect superior noise cancelling functionality in all areas. I have other headphones that are much better at this one aspect but lack in others compared to the WH-1000XM4, so there just may be no perfect headset out there. Overall all I'm very pleased with the headphones, very comfortable, dual bluetooth syncing works well (once you get used to it being a thing), so I'll just have to remember to mute myself more when there's anything else going on in my office.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi shadowopr, Thank you for the positive feedback! Glad to hear that you are happy with the overall performance of the WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good sound quality and comfort. The noise cancellation is also great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ethan, Thank you for the 5-star rating! We're thrilled to hear you like the great sound quality, comfortable fit, and exceptional noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hands down the best, if you are looking for the best bluetooth headphones in terms of quality (make and audio quality) and comfort, this is the one to go with.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SodaPortal,
We're glad that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
Noise canceling
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are headphones. They have noise canceling settings if you can leave them off. I don't know why I thought I would prefer these over ear buds puff any kind, but they lasted a little over a year before I gifted them to my uncle who does prefer headphones lover ear buds. I will say that in a crowded flight, it did a marvelous job blocking out noise. It recommends a specific Sony app for configuration which I think was dumb. It should either work, or not, but I'm not a musician, I'm a listener.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tesgura, we're glad you like our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Best on the Market
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say. Connects easily, sound is great, maintains connections to both iPad and iPhone at same time. Comfort is really good. Noise canceling is top notch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LostAggie, we're glad that you like the multipoint feature, connectivity, comfort, and noise canceling function of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Nice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones absolutely love them. Comfortable and good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SergeyN, Awesome! We're glad that you are enjoying the comfort and quality of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin