Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the phenomenal sound quality, comfort, and impressive battery life. They also appreciate the solid bass, lightweight design, and good fit, along with reliable connectivity. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Sound Quality. Noise cancellation is Awesome Nice comfort design
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdityaAkhilesh, Thank you for the positive review! We're glad you like the great sound, exceptional noise cancellation, and comfortable design of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam
- Pros mentioned:Comfort, Sound quality
Best headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The noise canceling is amazing and they are so comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luis,
Perfect! We're glad that you like the noise canceling function and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound, and extremely comfortable headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Keurig,
Nice! Thanks for sharing your feedback and we are very happy that you appreciate the clarity of the sound and comfort of our WH1000XM4. Thanks for choosing Sony and enjoy! - Marco
- Pros mentioned:Battery life, Comfort
sony xm4
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good headphones, dont hurt my ears, very good battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlondraM,
Thank you for sharing your experience with our Sony WH1000XM4. We are happy that you like your new headphone and it does not hurt your ears. We're glad that the headphone last for a long time due to its awesome battery life. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Best Headphones!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect!! cancels noise and very comfortable to wear. No annoying background noise and my ears don’t hurt.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay
- Pros mentioned:Battery life, Sound quality
Quality Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony Headphones are great. My first pair of high quality wireless headphones and I am loving them so far. The battery last a long time, the sound is excellent and it syncs to phones, iPads and tablets with ease. Excellent so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RCarter, We are thrilled to hear your great experience with your Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate your feedback and thank you for choosing Sony! -Vincent
- Pros mentioned:Battery life, Sound quality
A present for your deaf wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My deaf wife loves it. It fits over her hearing aid, the battery life, the mic, and the sound quality. Nevermind her happiness!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Demitri, This is a great gift idea! We're glad your wife loves the long-lasting battery life, mic, excellent sound, and it pefectly fits over her hearing aid. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Sound quality
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I’ve ever purchased. The sound quality, noise cancelling and battery life is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeadphonePurchaser,
Perfect! We're glad that you like the sound quality, noise canceling function, and battery life of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Favorite over ear headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Headphones in my opinion. Sound quality is ELITE, noise canceling is equal, if not better than the apple headphones, but much cheaper in price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey Anon, thank you for your review. We are glad to hear that you are enjoying your WH-1000XM4 headphones. The WH-1000XM4 model is known for its exceptional sound quality and industry-leading noise cancellation technology. These headphones leverage advanced audio technologies to deliver clear and immersive sound, making them ideal for various listening experiences.
Your feedback is valuable, and we are delighted our product exceeds your expectations. Should you have any further questions or need assistance, feel free to reach out!
Thank you for choosing Sony!
Gus
- Pros mentioned:Sound quality
Very well rounded
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really impressed with the sound quality. The noise canceling was what I expected outstanding. The quality of the sound was a pleasant surprise I knew the sounded good I listened to them in store but I had a chance to use them on a very long flight and I was amazed at the depth of the sound. I own a really good pair of B&W p7s and I really like their sound but the Sony set really were really quite spot on add the superior noise cancelling and this is my go to for using on flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dabgun! We are so glad to hear that you are happy with the sound quality and noise canceling of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
I love them
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Super comfortable great sound and a great in app software
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinC, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling headphones i've ever experienced. Comfortable, durable, and they look cool
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose,
You made the right choice! We're thrilled that you like the noise canceling function, comfort, durability, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer for long hours flight. Great noise cancelling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelicaR,
We're really happy to hear that your Sony headphones have been a game changer for those long flights! Thank you so much for the generous 5-star rating and for highlighting the impressive noise cancelling feature—they truly make travel more comfortable and immersive.
Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.
- Pros mentioned:Sound quality, Weight
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best noise cancelling over the ear headphones on the market. Very light weight and has an auto shut off feature unlike apples.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tricky,
You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Amazing sound!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound, especially for the price. Comfortable even during long listening sessions. Love the multi-device support
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, Awesome! We're glad that you love the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay
- Pros mentioned:Comfort, Sound quality
Comfortable Noise Cancelling Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel comfortable. They sound great. I been on planes and trains with these with no issues. Noise cancelling works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the comfort and the noise canceling. I work in a warehouse with a lot of sirens and alarms that leave my ears ringing. These help out alot.
I would recommend this to a friend - Pros mentioned:Sound quality
Xm4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, really good hold when running, connection is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KarolM,
Great! We're glad that you are pleased with the audio quality and connection of your new Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones and how it holds when you do your running sessions. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Nice upgrade over the Bose QuietComfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise cancelling and comfort fit of the headphones. This headphones sound so much better than my old Bose QuietComfort 35.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cooper, Great! We are so happy to hear that you are loving the noise cancelling feature and comfort of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating! Regards, Carl
- Pros mentioned:Sound quality, Weight
Good noise cancellation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for myself and use it for long flights, very good noise cancellation and very light
I would recommend this to a friendBrand response from SonyListens
Posted .Hi zubnus, Awesome! We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl