Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Worth It
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had the 3rd model and decided to buy this one to replace my temporarily JBL Project Rock headphones. It's literally almost the same as the 3rd version with some adjustments made to it. Such adjustment would be the headphone would pause when you start to talk instead of putting your hands over the earcups. It'll also turn off when not in use for a certain amount of time. I would probably hold off buying the lateat version, if you're tight on money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevyKev85, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! Erin
This is your sign
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is amazing and very comfortable 10 out of 10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chia,
We appreciate the 5-star rating and we're glad to hear that you like the quality and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very comfortable and sound quality is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amir,
Very nice! We're glad to hear to hear that you like the sound quality and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Super great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great and are really comfortable. I can wear them for hours without my ears hurting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Someone, Thank you for the 5-star rating! Good to know you're enjoying the great sound quality and comfortable fit of your new Sony Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Noice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love them, they have amazing battery life and the noise cancelling is top notch, unable to hear a single thing while at they gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dann,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony does it again! Another pair of headphones that are amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello VictorM,
Thank you for choosing Sony!
It brings us great joy to hear that the WH1000XM4 headphones have impressed you once again. Your continued trust in Sony’s quality inspires us to keep delivering exceptional products. Thank you for sharing your enthusiasm!
Best regards,
-Fred
great
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good quality with an amazing bass. noise cancellation works well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mauri, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and comfortable to wear during workout
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrdc, Awesome! We are glad to hear that you are enjoying the sound quality and comfort of your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Good only while doing 1 task.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and connection to devices is pretty solid, ANC works really well. Excellent battery life. Bad for multitasking. Sound gets distorted and tinny if trying to use while 2 audio sources are active, for example playing a game and also in a discord voice channel or watching youtube while in a discord voice channel.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JonL, While we're glad you like the great sound quality, stable Bluetooth connection, excellent noise cancellation and battery life of these headphones, we regret to hear about the sound-related issues you're having when multitasking. To resolve these issues, please make sure that the firmware version is up to date. And please follow the troubleshooting steps on the link below:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752820.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I’ve ever purchased. The sound quality, noise cancelling and battery life is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeadphonePurchaser,
Perfect! We're glad that you like the sound quality, noise canceling function, and battery life of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
A Best Buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous, Terrific Sound, Very Confortable. A Best Buy!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EfrainZaragoza,
That's great! Thank you for reaching out to us today. We're always happy to hear from you. We appreciate the 5-star rating and we're glad to hear that you like the sound quality and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Best noise canceling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wear glasses, earrings and a mask and was comfortable the entire day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AbbieA,
Thank you for sharing your experience with the WH-1000XM4 headphones! We’re delighted to hear that you found them comfortable to wear throughout the day, even while wearing glasses, earrings and a mask. Your feedback is invaluable to us. We’re pleased to discover that our product served you well!
Thanks for choosing Sony!
Best regards,
Stephanie
A perfect purchase!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound. A must buy for enjoying music privately.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, PeterCord,
Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony headphone's top-technology features! With a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite artists for a prolonged time!
Thanks for choosing Sony, have an amazing day!
-DiegoV
SOUND AMAZING, WORK AMAZING
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as a gift for my wife a while back and she has been using them so often that she sold her AirPods pros and will not head to a gym or coffee shop without them. I have the level below these that I bought around the same time and I'm honestly a little jealous whenever she tells me to listen to something on them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulianA,
That's fantastic! You've made a great choice! We are very happy to know that you find our WH-1000XM4 perfect as a gift for your wife, and that she's having an enjoyable experience with its amazing performance. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Headphone unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is awesome, and they are very comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewM, Perfect! We're glad you like the superb sound quality and comfortable fit of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds and is comfortable to wear, the price is great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ghizmo3, we're glad you like the sound quality and comfort of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Best investment ever
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment ever. These things are just wonderful. the ability to be in your own world while listening to music or watching movies is unprecedented. the best time I had with this is when I took an air trip to Europe. the ability to not hear noise and just sleep was awesome... I also like the additional features in the cans such as the equalizer, push to talk and also multiple devices link up...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SabastianW, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound quality, noise cancelling , comfortable. We had 1 pair already and when i found them on sale it was a no brainer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, we're glad you like the sound quality, noise canceling feature, and comfort of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Best Headphones!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect!! cancels noise and very comfortable to wear. No annoying background noise and my ears don’t hurt.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay
Sony Xm4 noise canceling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good headphones, music quality is good and the ability to pair to 2 devices and seamlessly switch between them. The noise canceling is the best from my experience. You can still hear things around you unless you have music playing, which for studying in a cafe isn't great if you dont like to study with music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShakirahT, Thank you for your comment. We're happy to hear about your satisfaction with the amazing sound quality, superb multipoint connection function, and exceptional noise canceling feature of these headphones. We greatly appreciate your feedback when using the noise canceling of your WH-1000XM4 in a cafe. To ensure you're getting the most out of the noise canceling function of your headphones, check out the following helpful links:
https://www.sony.com/electronics/support/articles/00267839
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html?
Thank you so much for your purchase and for choosing Sony! - Romeo