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Customer Ratings & Reviews

Your price for this item is $278.00

Customer reviews

Rating 4.7 out of 5 stars with 12482 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 12,482 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Love the sound. Couldn’t be happier

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremiahJ,
      Perfect! It's great to hear you love the look and sound quality of your Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Kris Sony_US

  • Rated 5 out of 5 stars

    I love you .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and battery , conection Bery fast l love you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mayela,
      Thank you for your kind feedback! It brings us great joy to hear that the WH-1000XM4 is delivering excellent sound and battery life, along with fast connection.

      We're glad you chose Sony!
      Kind regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Excellent headphones - definitely worth purchasing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent and the headphone are extremely comfortable even after hours of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nif235, Excellent choice! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sound of Silence

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best noise cancelling headphones. Not as comfortable as my previous, but still comfortable for a long wear. Great Noise Cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MKEUser, we're glad you like the noise canceling feature of your new headphones. We appreciate your feedback regarding the comfort of your Sony unit. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Very great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the sound quality use these all the time, and love the design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BiancaS, Awesome! Glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    amazing quality headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this headset i take it everywhere with me. especially great on long road trips

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lindsg,

      Thank you for choosing Sony!

      We're excited to hear that you love your WH-1000XM4 headphones and take them everywhere with you. Knowing they’re your go-to companion, especially on long road trips, means a lot to us. Thank you for sharing how they enhance your journeys—we’re grateful to be part of your adventures!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    They sound great and I love the noise canceling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they feel great sound great and do great they are probably the best headphones in the market Sony kept them similer from the last one and i like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Meh1,

      Great! We're glad that you're enjoying the awesome features of the headphones like its sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancellation is amazing! Worth every penny

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisB. We're thrilled to hear you've been enjoying your WH1000XM4!. It's wonderful to hear that you found the sound quality and noise cancellation of our product amazing and well worth the money. Thanks for choosing Sony. -Milton. Sony_US

  • Rated 5 out of 5 stars

    Music to ears.. music only !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation and clean sound stage with a bit of thumpy bass. The fit is comfortable and overall good value for money !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Srini, Great! We're glad that you like the sound and noise canceling feature of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones that everyone recommends. I like them, with a pretty design, and they never catch my hair, which most headsets do. The only issue is that they leak sound; other people can hear it pretty loudly from a distance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phoebe,

      It's a true pleasure to hear you find the Sony WH-1000XM4 to be an attractive and popular choice, and we especially appreciate you mentioning the comfortable design that prevents tangling. We understand your point about the audio being audible to others nearby. While the earcups are designed to contain sound, ensuring a proper, secure seal around the ear can sometimes help minimize the distance that sound travels from the headphones.

      Thank you for your comprehensive review and for selecting Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality great bass one of the best noise cancellation headphones I’ve ever tried

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dominic, Great! We're glad that you like the sound quality and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    XM4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable headphones with good ANC and decent sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Snerd,

      Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    sony WH1000M4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greet bass .noise cancelling is good my reiview this item for me is 1

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdselT,

      We are thrilled to hear that you are enjoying the Sony WH-1000XM4 headphones!

      It's fantastic that the great bass and the noise canceling performance are hitting the mark for you. We appreciate you making these your number one choice.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is totally awesome. great battery life. Great charging. The only bummer is you cannot use it while it is charging. Not sure if the others can be used while charging either. Just make sure you keep track of the battery and charge at night.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChasG,

      Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the battery life of the headphones. Your feedback about its charging function is greatly appreciated. Unfortunately, using the headphones while charging is not supported. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    30+ hours of battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Amazing battery life and noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unnamed, we're glad you like the battery and noise canceling feature of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great heaphones but not premium feel for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this headphones, the sound quality, the comfort, the overall experience has been great. my only concern is the built quality, is not that is bad, its just that they don't feel like $350 headphones, besides that, this are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alfonso,

      Good to know that you like the sound quality and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      Your feedback about the build quality is greatly appreciated. Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Nice upgrade from the trusty XM3s!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the XM3s so much I bought the 4s a couple years later and gave my wife my 3s! The primary upgrade for these is voice calls are much better! Mic works excellently now where before it was just average. Also the dual Bluetooth functionality is great to connect to phone and laptop to use for music and work calls/Teams Calls. Battery life is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trodder,

      You made the right choice in upgrading to the WH1000XM4! We're glad that you like the call quality, multipoint function, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony XM4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony WH-1000XM4 is a good one, highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Raagha!
      Thanks so much for the feedback and for recommending them to others.
      We are thrilled to hear that you are having such a great experience with your WH-1000XM4.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great sound and performance, as expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with awesome ANC and amazing bass. Can't go wearing with these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DSW76, we're glad you like our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great for Music, not so great for meetings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best at the price for music. Excellent sound quality that allows me to hear sounds I’ve never heard before in music, it truly allows you to enjoy the music and makes it almkst feel like you’re there. However, when it comes to calls and meetings, the microphone picks up every single sound which can be a little frustrating.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yukipookitamu, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US