Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Bass, Sound quality
The Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Sony XB900. I heard great things about the XM series and decided to give them a try. To be honest, I'm not sure what the big deal is about them. Yes, sound is clearer and Noise Cancelling is better than the XB900. If you compare the Noise Cancelling to the Airpod Pros, they aren't near as good as Airpods Pros. The bass is there, but not as full or deep as it was on the XB900. In conclusion, if you'd like headphones with clear sound and above average bass, you can't go wrong with these. But if you are hoping they have a deep bass punch, I recommend looking somewhere else. Personally, I will be going back to the XB900.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JOSR,
We appreciate your review of the headphones. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You can also use the equalizer of the app to tailor-fit the sound quality to your needs.
Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks again for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Fantastic!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect version for the wh1000x series so far. Multiple devices connection and no latency. The improved noise cancellation is a little bit more effective on higher frequency. I really love the memory foam and the right pressure of the head band. Too high, uncomfortable; too low, ineffective noise cancellation. Something I need to say: it does get hot and uncomfortable after 1 hour, but this is the satisfaction you have to take for good seal and noise cancellation. Recommend this to people who haven’t bought 1000xm3.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Comfortable and great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound. Comfortable, great battery life and noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eeee, Thank you for this amazing review of your WH-1000XM4. We're glad you love the exceptional comfort, incredible sound quality, great battery life, and excellent noise cancellation of your WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thanks for choosing Sony! -Jess
- Pros mentioned:Battery life
My Xm4 review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are a must have whether it is movies, music, or gaming it's so so awesome! only minor flaw I saw is there is no using this headset while charging the device but 5 minutes gives you 5 hours that is so so remarkable because it only takes 30 minutes to charge the headset wow! A must have headset!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sunny,
Thank you for sharing your experience with our Sony WH1000XM4. That is so nice to hear that you are pleased with the performance of our XM4. We're happy to hear that you are enjoying your new XM4 whether for gaming, movies or music. A quick 5-minute charge will give you 5 hours of usage is awesome. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Take care! - Marco
- Pros mentioned:Sound quality
Good Sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones can carry your journey the whole way on an airplane and you wouldn't be bothered with its noise canceling. Sound is probably the best I've had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dakota, Awesome! We're thrilled to hear that you enjoyed the sound quality and noise canceling of your WH-1000XM4. It's great to know that they made your airplane journey more comfortable and enjoyable. We appreciate your feedback and are glad that the WH-1000XM4 provided you with the best sound experience you've had. Thank you for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality all around! Would highly recommend!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinC,
We're absolutely thrilled to hear that you're enjoying the great quality all around of your WH-1000XM4 headphones! It's fantastic to know they're meeting your expectations, and we truly appreciate your strong recommendation. We designed the XM4s to deliver an exceptional listening experience with industry-leading noise cancellation, premium sound, and smart features, and it's wonderful to know they're hitting the mark for you.
Thank you for choosing Sony, have an amazing day!
DiegoV
- Pros mentioned:Sound quality
Marvelous/Enamored by these
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are on the fence about these get off it and get in the grass. These are terrific headphones, your music is meant for these type of headphones. I went through all the ear buds from Sony new ones(which are good but they hurt with the ear tips given) & Bose earbuds(which are the best on the market) these headphones are an instant grab & you wont regret these. Only thing that can possibly take away from these are the material is plastic but feel like air on your head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Weezy619,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, comfortable, good sound when talking on phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebbieS, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a slight upgrade from the previous version but feel more comfortable and have an amazing sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reenie! Awesome! Glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with the sound quality and comfort. Easy to connect. I personally favor the Sony over my Bose 35 II.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomD,
Awesome! We are glad you like the sound quality and comfort of the headphones. ntelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
Regards,
David
- Pros mentioned:Battery life
Great Headset
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is totally awesome. great battery life. Great charging. The only bummer is you cannot use it while it is charging. Not sure if the others can be used while charging either. Just make sure you keep track of the battery and charge at night.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChasG,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the battery life of the headphones. Your feedback about its charging function is greatly appreciated. Unfortunately, using the headphones while charging is not supported. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Even better than the mighty Bose 700
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Bose 700 headphones were having connectivity issues so I replaced them with the Sony WH-1000XM4. In my opinion, the Sony's are just as comfortable, seem to have better sound quality (especially with bass response), and slightly better noise cancellation...though I haven't tried out the various adaptive modes. Most importantly, they maintain a stable bluetooth connection to my devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Avnish, That's awesome! Choosing these headphones will definitely be worth it! We're really glad to hear you're happy and satisfied with the superb sound quality, noise cancelling feature, stable Bluetooth connection, and overall performance of our industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 & 5-stars review and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Sounds great w/ PlayStation 5 but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to use w/ the PS5. While as of right now they will not sync up via Bluetooth they do plug in to the PS5 controller. They have an app you can put on your phone to customize the way they sound. 3D audio is amazing. You can hear an enemy’s breath. Birds in the distance. Phenomenal headphones! Maybe Sony could step up their game in the future and make these compatible for Bluetooth sync in a future PS5 update?... Hope they will anyway. The headphones are the best I’ve ever owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UberViolence, Thank you for the 5-star rating! We're glad to hear you're enjoying the 3D audio feature, customizable app, and excellent sound quality of your new headphones. We appreciate your feedback about the PS5 compatibility. We take into consideration all feedback to improve the performance and quality of our products. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Bass, Sound quality
Awesome sounding headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I have ever had. Very crisp sound. Ton of bass. Great noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jsaw,
Perfect! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
XM4 Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and easy to use. The sound is very crisp and there is high quality noise-cancellation!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Starbucks,
Great! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sounds great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these because they sound great and can keep them on a long time because they are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kbow,
Awesome! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Amazing Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have great sound quality - they put all of my other audio devices to shame. If you catch them on a sale then they are super worth it, but honestly they are worth it at normal price too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Premium Headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used QC45s, own a pair of AirPod Maxes and have these. For the price, these are great. Sure, you can pay more for QC45’s or AirPod Max’s, but for 95% of users this would be more than satisfied with these compared to other premium noise canceling headsets. The only benefit that the QC45s hold over these is the more neutral sound out of the box. With a bit of tweaking, I got these to the same level (they came a bit too bass heavy as a default).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chad, we are so glad to hear that you are happy with your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
good overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they are comfy and sound nice, but i do wish they were louder
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HannahG,
We are glad to hear that you are enjoying the comfort and sound quality of your WH-1000XM4 headphones! To address the volume, we recommend checking the Sony | Headphones Connect app to ensure the internal volume slider is turned up. Additionally, you can swipe up repeatedly on the right ear cup touch sensor to increase the headset's independent volume level.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
God tier headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.God tier headphones. Amazing functions, definitely out performs Bose. Super comfortable, great music quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Average, Wow! Thank you for the amazing review! We're very happy to hear you're enjoying the overall functions, comfortable fit, and excellent sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam