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Your price for this item is $278.00

Customer reviews

Rating 4.7 out of 5 stars with 12482 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 12,482 reviews
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these because they sound great and can keep them on a long time because they are very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kbow,

      Awesome! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they’re so comfortable and the quality is great ! worth every penny

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scar, Thank you for the 5-star rating! We're glad you love the superb sound quality and exceptional comfort of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    Quality product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sound and very comfortable. A high quality product in every way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomT, Thank you for the excellent feedback! Glad t o hear you like the exceptional sound quality and comfortable fit of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever used! Very comfortable and lightweight and sound quality is beautiful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rasia, That's awesome! We're thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. We're also delighted know you're enjoying the superb features, incredible audio quality, lightweight, and you are very comfortable wearing them. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you so much for your purchase and for offering a fantastic rating on the product! -Jess Sony_US

  • Rated 3 out of 5 stars

    The Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Sony XB900. I heard great things about the XM series and decided to give them a try. To be honest, I'm not sure what the big deal is about them. Yes, sound is clearer and Noise Cancelling is better than the XB900. If you compare the Noise Cancelling to the Airpod Pros, they aren't near as good as Airpods Pros. The bass is there, but not as full or deep as it was on the XB900. In conclusion, if you'd like headphones with clear sound and above average bass, you can't go wrong with these. But if you are hoping they have a deep bass punch, I recommend looking somewhere else. Personally, I will be going back to the XB900.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JOSR,

      We appreciate your review of the headphones. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You can also use the equalizer of the app to tailor-fit the sound quality to your needs.

      Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks again for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The sound quality is amazing and is very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CharlesH,

      Thank you for choosing Sony!

      We're elated to hear that you love your WH-1000XM4 headphones and appreciate the sound quality and comfort. It’s rewarding to know they’re enhancing your listening experience, and we truly value you sharing your positive feedback with us.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is so good for airplanes and loud noises.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, PeterM!

      We are absolutely thrilled to hear that the noise cancellation on your WH-1000XM4 headphones is performing so well for you, especially in challenging environments like airplanes and against loud noises! We designed the industry-leading technology specifically to deliver that quiet, uninterrupted listening experience.

      It is incredibly rewarding to know that the XM4s are making your travel and daily life more peaceful.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Slade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a while I wanted this head set, and now that I have it make my music listening more entertaining, I love this equipment..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulD, we're glad you love your new headphones! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Beautiful Music.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound in these is best described as rich. all the sound levels are perfect for music that is classic rock, old metal, Jazz. If you are looking for just the thump of base, stick with beats. If you want great sound pair it up to a Denon or Onkyo receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BakeAway,
      That's perfect! Thank you for sharing your review and we are very thrilled to hear that you are pleased with the audio quality and performance of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great Premium Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used QC45s, own a pair of AirPod Maxes and have these. For the price, these are great. Sure, you can pay more for QC45’s or AirPod Max’s, but for 95% of users this would be more than satisfied with these compared to other premium noise canceling headsets. The only benefit that the QC45s hold over these is the more neutral sound out of the box. With a bit of tweaking, I got these to the same level (they came a bit too bass heavy as a default).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chad, we are so glad to hear that you are happy with your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect version for the wh1000x series so far. Multiple devices connection and no latency. The improved noise cancellation is a little bit more effective on higher frequency. I really love the memory foam and the right pressure of the head band. Too high, uncomfortable; too low, ineffective noise cancellation. Something I need to say: it does get hot and uncomfortable after 1 hour, but this is the satisfaction you have to take for good seal and noise cancellation. Recommend this to people who haven’t bought 1000xm3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones! Sound quality are excellent! It’s pretty comfortable considering the size of it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benjamin,

      Perfect! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm overall happy with my headphones, however there are two main things that I didn't like about them. First, the "cabin pressure" that I feel when wearing them is a noticeable thing, and when I first started wearing them it made me dizzy after about an hour. However as I used them more I got over that dizziness. Second, the earpads are a little small so my ears are always touching the inner part of the ear cup, and because of that my ears start hurting after about 30 minutes of use. It's not too bad, so I keep using them, but it still hurts and I would rather it not. Other than that they sound great and cancel out a lot of background noise. I am really happy with my purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tristan, Thank you for taking the time to review the WH-1000XM4 Wireless Noise-Canceling Headphones. When you wear the headset over a cap, a scarf, hair, etc., wearing detection may not work properly, and the touch sensor control panel may not be available for operation. Wear the headset so that your ears are inside the earpads. The longer you wear headphones, the more your ears may hurt. You may need to limit your headphone usage.

      Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for sharing your review! Jay Sony_US

  • Rated 5 out of 5 stars

    Bose 700 headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and clarity is outstanding. Superior to all the competition. Extremely comfortable headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Acousticj89,

      Great! We're glad that you are enjoying the sound quality and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I ever purchased. The sound quality is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, H25431,

      Thanks for the comment and the 5-star rating review! We are delighted to hear that you are enjoying the fantastic audio quality from your Sony Headphones, and we are sure their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the sound quality and comfort. Easy to connect. I personally favor the Sony over my Bose 35 II.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomD,

      Awesome! We are glad you like the sound quality and comfort of the headphones. ntelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Nearly Top Tier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something better than average. You can just use these out of the box and they will be okay, but if you like bells and whistles these have them. The app helps a lot. Watch a video on Youtube to get the full benefits of these fantastic headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DSoul,
      Thank you for your purchase and amazing review of our WH1000XM4. It's nice to know that you were able to utilized our Sony app to adjust the settings of your XM4 to your liking. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    God tier headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    God tier headphones. Amazing functions, definitely out performs Bose. Super comfortable, great music quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Average, Wow! Thank you for the amazing review! We're very happy to hear you're enjoying the overall functions, comfortable fit, and excellent sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Mo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good and it is very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MorrisS, we're glad you like the sound quality and comfort of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Comfy headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Varry comfy I where mine 12.5 hours at work keep noise down can still hrer radio

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yohooo, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US