Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the phenomenal sound quality, comfort, and impressive battery life. They also appreciate the solid bass, lightweight design, and good fit, along with reliable connectivity. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Definitely recommend!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Sound as well as excellent bass, an all rounder marvelous headphones. Bluetooth connection works really great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lilmcdstars123, we are so happy to hear that you like our Industry-leading noise canceling WH-1000XM4 headphones. With Dual Noise Sensor technology, they deliver high-resolution audio with a balanced sound profile, making them suitable for a wide range of music genres!
Thanks for choosing Sony and enjoy the music!
Regards,
- Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Wonderful headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these headphones for a month now and I can say they are very functional! The sound quality, noise canceling, and touch commands are very neat. The life battery is indeed long lasting and over all.. they’re comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi diana,
Perfect! We're glad that you are enjoying the sound quality, noise canceling function, touch controls, battery life, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Definitely Worth the Money!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is really good, also easy to clean and doesnt move around a lot.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Music Quiet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable to wear. Sound is very good and noise cancellation actually works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PowerfulDot,
Amazing! We're glad that you like the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Highly Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are the best headphones i have ever had. there’s a bit of a pressure feeling (like if your on a plane) when you put them on due to the noise cancellation. Saying that the noise cancellation is a 10 out of 10. only con in the touch sensors aren’t sensitive enough so it’s a bit hard to pause,skip, lower volume,etc. p.s. i also don’t think there’s not much of a difference between these and the m5. these are better price for same awesome quality .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AllisonG,
We appreciate the review and we're glad to hear that you like the noise canceling of the headphones. Your feedback is greatly appreciated. We recommend using the Sony headphones connect app to adjust the sensitivity of the touchpad. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality, Weight
SonyWH
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing love the color! Lighter than any other headsets
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoveBose, Awesome! We are so glad to hear that you are happy with the sound quality and overall aesthetic of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Sony WH-1000XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. Comfortable. Sound great. Effectively cancels noise while flying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cambados, Awesome! We are so glad to hear that you are happy with the comfort, sound quality and noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great long flight option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Sound and noise canceling headphones. Used on 10 hour flight and was very happy with comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aloha,
Great! We're thrilled that you are enjoying the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality great sound and great noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenM,
Thank you for sharing your experience with the Sony - WH1000XM4! We're excited to hear you're enjoying its astonishing sound quality and the industry-leading noise cancellation. We designed these headphones to deliver a premium listening experience with comfort and effortless operation in mind, so your feedback really means a lot to us.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Great for kids with autism!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for 15 year old daughter with autism. Noises bother her and affect her life negatively. She heard about these online and begged us to get them for her. Without hesitation we did so and it has been a great purchase. She can ride in car, go out in public and restaurants without being over stimilated now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FreedomFlighters,
That's amazing! You've made a great choice! We are so happy to know your satisfaction with the incredible noise canceling feature of the WH-1000XM4, and that it perfectly suits your daughter's needs. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Bass, Sound quality
Supervior sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet Jesus, incredibly clear. Glad that i ve picked these over the Bose! Loud and the bass is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PJEHOV, Glad to hear that you are happy with the sound quality of your new WH-1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is awesome! Fits well on my head. Sound quality is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi N2D2, We are thrilled that you like the noise canceling and sound quality of your new Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Love these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the M3's for daily use at work & home for 3 years now. they have worked flawlessly. Decided I had to have the M4's when they went on sale, they work great. the noise cancelling feature does a good job of cutting out harmful noise in both of them, Music sounds amazing with these. the mic works well for calls even in noisy enviroments. Easy to configure the way you want.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allen, We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great quality sound at a great price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Love the noise cancelling. Very comfortable. Extremely happy with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustAPerson,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
- Pros mentioned:Bass, Sound quality
The sound quality is amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, great bass, comes with a 3-month trial of a premium music streaming service. Worth every penny.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Love this product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise cancellation and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaximoV, Awesome! We're very pleased to hear you like the great sound quality, excellent noise cancellation, and comfortable fit of your Sony XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Nice noise cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice noise cancellation, like the feature when you talk and pauses the audio, battery life is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrAndhAwA, Great! We are so glad to hear that you are happy with the noise cancelling feature and battery life of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating! Regards, Carl
- Pros mentioned:Sound quality
Surreal Sound and Noise Cancellation!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right out the box these headphones are amazing for noise cancellation and just submerging yourself into your playlist. I mainly use these for hitting the gym and I love how I’m just vibing in my own zone. A bit of a hassle when I make any sound and it pauses my playlist to allow me to hear outside noise but aside from that, great headphone which I really enjoyed purchasing at a discount!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich,
Thanks for giving the product a perfect rating! We're extremely pleased to hear you are very impressed with the excellent noise cancellation and incredible audio of your WH-1000XM4 Headphones. Good to know that your investment is worth it. We're sorry to learn the headphones pauses the music when you make any sound.
The Speak-to-Chat mode activates when it detects the speech of the person wearing the headset, but in rare cases it may activate in response to the voices of other people, ambient environmental sounds, transportation announcements, etc. Disable Speak-to-Chat in cases where the Speak-to-Chat mode frequently activates by accident. If you want to enable it, hold 2 fingers to the touch sensor control panel until you hear the voice guidance say, “Speak-to-chat activated”.
You can also use the “Sony | Headphones Connect” app to switch between enabled/disabled, change the sensitivity of the automatic audio detection, and change the time until the Speak-to-Chat mode ends.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Best on the market. Highly recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best you can buy! Plush and comfortable, so many convenience features. And best noise canceling. Get yours!
I would recommend this to a friend Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best and most comfortable headphones that I ever had!
I would recommend this to a friend