Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing on this headphones, they are easy to set up and they feel good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ADC64, Awesome! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
I miss you…
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had these stolen from me a while back. This was an emotional attachment. The sound quality was amazing. The immersion to the music was complex. Absolute banger of a purchase and worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello John,
While we are happy that you are pleased with the quality of our XM4, we're very sorry to hear that it was stolen. We hope that you'll find the person who stole it. Thank you for choosing Sony and stay safe. - Marco
Sound quality great noise cancellation great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY LOVE. Mine were lost inna car accident. I purchased bose to try them out and theyre okay but i want these bad boys back
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TiaJ,
We are truly sorry to hear about the loss of your original pair, but we are thrilled that the WH-1000XM4 Noise-Cancelling Headphones impressed you so much that you want them back. We pride ourselves on delivering industry-leading noise cancellation and superior audio quality, and your desire to return to the XM4s confirms we are hitting the mark. We hope you get your new pair soon!
Thanks for choosing Sony.
Best regards,
Eliab
great product on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, great sound and battery life, my only complaint is that it gets hot around the ears especially during summer. highly recommended on sale
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatWallace,
Thank you for the positive feedback and we're glad you like the sound quality and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
My favor Headphone ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality sound and comfort. This is my favor headphone ever. Love it. Great sound and great capabilities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Proudownerseries3LTE,
Great! We're glad that you are enjoying the sound quality and comfort of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Almost perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Comfortable. Great sound. Great noise reduction. Easy to connect. Exactly what I sought
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy,
Great! We're thrilled that you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony best headset
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound suppressed headset ive ever used! Top of the line, great software, no cons on this one The xm5 are just for looks, get the xm4, same thing but cheaper
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chilling, Awesome! We're glad to hear that you like the headphones. Thank you for choosing Sony! -Carl
Love them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, form factor, and battery. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hunter, Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best headphones ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise reduction. Very comfortable. Excellent sound! Solid bluetooth connection. Best headphones I've ever used.
I would recommend this to a friendGreat alternative to Bose!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a serious competitor in the upper end of the noise cancelling bluetooth phone arena. I find the noise cancelling feature to be top shelf in and around the house. I haven't had a chance to test in flight but see no reason that they are not state of the art there as well. The voice quality on calls is excellent. The quality with music is very enveloping, like being on stage with the musicians. Very easy to set up makes for a compelling package!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donagain, Awesome! We're glad are enjoying the noise canceling feature of your new headphones. The WH1000XM4 is perfect for flights. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Used to be the king
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved these until the Apple Airpods max came out. These are now the #2 headphones. Great noise cancelling and fold up very small. Also very light. Sound is a bit muddles compared to airpods max or B&W px.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wonderfrog, Thank you for the 4-star rating! Glad to hear that you are happy with the WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Sounds Amazing! Great Build Quality & Comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever tried. Amazingly comfortable and fantastic sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jjwright24,
Great! We're happy to hear that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Nice sound.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Great sound. Haven't played to much with it but have enjoyed the times I've used it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Desiree, Fantastic! We're thrilled to hear that you like the comfort and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Easy to use with great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy to set up and use, comfortable. Some functions were too much for me. When I sang along with music, it would stop the music thinking I was in a conversation. I shut that off right away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveRad, we are glad that you like the comfort, sound quality, and ease of setup and use. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Make sure you have Best Buy insurance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've Loved These headphones for so many years the only thing that I dislike is that I have a bad habit of them breaking every year and a half but having Best Buy insurance does help
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dante,
Thank you for choosing Sony!
We're truly delighted to hear that you've enjoyed our WH1000XM4 headphones for so many years! Thank you for your valuable feedback regarding their durability; we will share your insights with our Sony team. We're also pleased to know that Best Buy insurance has been beneficial for you. Your loyalty is greatly appreciated, and we look forward to continuously improving your listening experience!
Best regards,
-Fred
These Are God Tier 100%
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If You Are Looking For Great Sound Quality Plus The Fact That You Can Drown Out All Other Noises In Standard Of Public Areas The Noise Cancellation On These Headphones Are Fantastic For That 10/10 I Would Most Definitely Buy These Again Or As Christmas, Birthday, Or Back To School Gifts
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarrellC, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfy and good quality although a tad expensive
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback on the WH-1000XM4, user879429! We are really happy to hear that you find them very comfortable and of good quality.
We also appreciate your honest note about the price. We strive to create products that offer a premium experience with industry-leading features like our noise cancellation and sound quality. Your feedback helps us understand our customers' expectations regarding value and performance, and we'll take it into consideration.
Thanks again for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Good noise canceling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and one of the best noise canceling headphones I have ever tried. Awesome bass and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wito92,
Very nice! We are glad you like the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have several noise cancelling headphones and these are by far the best. Sound quality is top notch. Great battery life.
I would recommend this to a friendVery Nice Product to Relax with.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peace and Quiet so I can listen to my music in comfort. Smooth sound, and very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tullydog,
Awesome! We're glad that you are enjoying the noise canceling function, sound quality, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph