Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my girlfriend and she loves the color, comfort, and noise cancelling. Highly reccomend, this is top tier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, wow! This is a nice present and we are glad that your girlfriend is enjoying her newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Active noise cancelling is better than the Bose Q35. More features as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mlm7314,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product it is amazing the noise cancellation is great comfortable and sinks up great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pwoods,
Great! We're glad that you like the noise canceling function, comfort, and connectivity of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Review on headphone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loved it! I did however return because of some personal reason. It is a great option for anyone looking for a great headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReeeeeeeL, Fantastic! We're delighted to hear that you enjoyed our WH1000XM4 headphones. We understand that personal reasons led to your return, but we truly appreciate your feedback and recommendation for others seeking excellent headphones. Thanks for the perfect star review! - Romeo
SonyWH
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing love the color! Lighter than any other headsets
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoveBose, Awesome! We are so glad to hear that you are happy with the sound quality and overall aesthetic of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great choice of headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are top-notch! The sound quality is great and the fit is comfy and snug.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jprince62, Thank you for this amazing review of your WH-1000XM4! We're really happy to hear you are comfortable using the headphones and you like the incredible audio quality they offer. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
Sony Wireless Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, versatile uses, and sturdy design. Worth the money!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BbSaxman,
Great! We're glad that you are pleased with the audio quality of our XM4 and overall performance. Thank you for choosing Sony! - Marco
Great headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the 2nd, 3rd, and 4th series. If you already have a preceding series, probably not worth the upgrade, but if you don’t, these headphones are great. The battery life seems better than advertised and their quick charging capability is more valuable that one might think.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KYTV, Awesome! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality. Charge holds well. Worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Texaspanther, That's great! We're very happy to hear you like the amazing sound quality and long-lasting battery life of your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Make it go BOOM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a condo and watch movies at night till about 3am almost every night. I watch action, adventure which have a lot of sounds like bullets and explosions and I like to hear the action. These headphones provide excellent reception and I won't get evicted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eddie, we're glad you like our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Recommend!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They aren’t bulky like other models. The noise cancellation is good and I like the tap to pause and the volume features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mars, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Best noise cancelling headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several pairs and these are well worth the money. The noise cancelling is awesome and they are very comfortable
I would recommend this to a friendSony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound form these headphones. I’ve used my husbands Bose Quiet Comforts in the past, and wanted my own noise canceling headphones. Besides just great sound, you have touch options and they also come with the old school airline adapter. Even with Bose being high end, they don’t give you an adapter. I like that these came in blue as well as the more basic black and silver options. No regrets at all buying these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jamilah, Awesome! We are glad that you like the sound quality, noise canceling function, and features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Good but ..
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were good considering the price. Sound canceling is good, but AirPod pro is a little better. I dislike how you have to use a separate app to work with the headphones. Comes w a attachable cable so that’s convenient! But I couldn’t hear that well when I attached it to a audio interface though.. but it’s good pair of headphones for the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JimenaS,
Thank you for sharing your experience with our WH1000XM4. Your feedback is highly appreciated and will help us improve our future products. We're glad that you appreciate the noise canceling feature and were able to use it in your gym sessions. Thank you for choosing Sony! - Marco
Great Headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely incredible headphones. Industry Leading ANC and it is super comfy! Great Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christian, we're glad you like the noise canceling feature and comfort of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
My favorite pair of Bluetooth headphones.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best sounding headphones I’ve ever owned. And the noise canceling is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deadisthenewblack, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
A Blast to the Past
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset was what I thought I wanted to replace my old Sony that was 15 years old. It seemed uncomfortable for long use. It was too heavy and too pricy. I saw so many new choices I had to try.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonnaY,
Thank you for taking the time to share your feedback on the Sony WH-1000XM4 headphones. We are happy that you chose to explore our new models after enjoying your previous Sony headset for so long!
We understand that comfort, especially for extended listening sessions is important, and we appreciate your comments regarding the weight and cost. We are always striving to balance feature integration with lightweight design.
Thank you again for your valuable review and for choosing Sony!
Best regards,
Dominick
Nearly Perfect Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went back and forth between these and the XM5's and these are so much more comfortable. The only downside to these vs say the Bose QuietComfort headphones is that there isn't a dedicated button to enable bluetooth pairing. You have to turn them off and back on again to enter pairing mode, it's a very weird setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi redmondson8,
Thanks for sharing your review and experience with the WH1000XM4. We're thrilled that you like the comfort of the headphones. Your feedback about the Bluetooth pairing function is greatly appreciated.
When you pair the headset with a device for the first time after you bought it or after you initialized the headset (the headset has no pairing information), the headset enters pairing mode automatically. When you pair a second or subsequent device (the headset has pairing information for other devices), press and hold the (power) button for about 7 seconds. Check that the indicator (blue) repeatedly flashes twice in a row. You will hear the voice guidance say, “Bluetooth pairing”. You may find this link helpful:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752780.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
Recommended to buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the product is awesome. we are enjoying the music with Sony Wireless noise cancelling Headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandeepS, Thank you so much for your fantastic review! We're thrilled to hear that you are enjoying your WH1000XM4. It's great to know that the quality of the product has met your expectations and that you are having an awesome music experience with them. Your recommendation means a lot to us. Enjoy your music and thanks for choosing Sony! - Romeo
Quality product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More affordable than other options, especially when purchased on Black Friday sale. Superb noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeoH, That's great to hear! We're glad you like the noise cancelling performance of the headphones. Enjoy and thanks for choosing Sony. -Craig