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Your price for this item is $278.00

Customer reviews

Rating 4.7 out of 5 stars with 12484 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 12,484 reviews
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones with a crystal clear some. Comfortable and sweat resistant

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cable, Thank you for the fantastic review! We're very pleased you like the crystal clear audio quality and comfortable fit of your new Sony headphones. Please take note that the WH-1000XM4 does not have a water or sweat resistant feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    These headphones are amazing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I really love these sony headphones. I love sound quality and the noise canceling feature. I've had them for a little over a year now, and would recommend them if you're looking for a great experience!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beth, Thank you for sharing your positive experience with your Sony WH1000XM4! We're glad to hear that you love the sound quality and top-notch noise canceling of your new Sony headphones. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony XM 4 headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony XM 4's a couple of years back. They still work flawlessly! I wear them daily. I love these headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlineD, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great quality sound at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Love the noise cancelling. Very comfortable. Extremely happy with these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustAPerson,

      You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    The sound quality is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great bass, comes with a 3-month trial of a premium music streaming service. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forget Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for good noise cancelling headphones that also sound good. I found that the bose headphones did a good job in the noise cancel department but really did not impress when it came to music playback. These sony's have done it all and stand above all others in striking that balance point. Overall these headphones are fantastic and I would recommend them to anyone looking for bluetooth, wireless, noise cancel, headphones that don't sound like muddy bose's.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zioina,

      Great! We're glad that you found the perfect headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.

      To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Exceptional sound quality, great noise cancelling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a christmas gift for my daughter, and I don't think I have seen her without them on since. She loves them. Talked for days in the beginning about all the features and that they have excellent sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frankjp, That's awesome! We're glad she is enjoying her new Sony headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great over the ear head phone.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic Sony headphone. Great sound. Good base. This one is a must buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TriniKid, Glad to hear that you found the best headphones for you! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! --Craig Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Noise cancellation seems to wotk well havent used them outside my home though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Cweb! We're glad you like the noise canceling feature of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony xm4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound , comfortable! Highly recommend and the price was right!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drgolfmeister, We are glad that you like the sound quality of your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing on this headphones they are very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ADC64,

      Amazing! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and noise reduction. Comfortable fit. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TABINGAM, Excellent choice! We are so glad to hear that you are happy with the sound quality, comfort and noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using my headphones for the gym/other necessities. I love it so much!! You legit can’t hear anything outside of the headphones, glad I spoiled myself with this :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LitzyM,

      Thanks for this wonderful review! We're so glad to hear you're loving your WH-1000XM4 headphones and that you "spoiled yourself" with them.

      You've highlighted one of their best features—the industry-leading noise canceling. It's awesome to know that you can truly immerse yourself in your audio and tune out the world, whether you're at the gym or out and about.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable and have great sound quality and battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fiver,

      Great! We're glad that you like the comfort, sound quality, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Fantastic sound and comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound, especially the base. Great noice canceling feature. Very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 3 out of 5 stars

    not all the hype

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are comfortable, good quality, sound quality is great, can do many things with the app but they did not get loud enough for me so i returned them

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi marcothetech,

      We're glad that you like the comfort, sound quality, and app functions of the headphones. It's unfortunate that you had to return the headphones because it wasn't loud enough. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and we hope you consider Sony in your future purchase.

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good. Comfortable, sound quality is Amazing, noise cancelling works flawlessly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DCat,

      Perfect! We're glad that you like the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and features. Also pretty comfortable even after a long use during the day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Pain,

      We are glad you like the sound quality and smart features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and have a nice day!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Still the best headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best over the ear headphones. This is my 4 pair purchased. Given as gifts and everyone loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome,

      Thank you for the 5-star rating! We're glad to hear that you like the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Good sound quality, ok for calls.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound cancelling head phones with some great features, such as being able to connect to two bluetooth devices at once and motion sensing sound adaptation. The sound quality is amazing. I bought these for both music and conference calls and I have found microphone is not that great for calls unless it is plugged in. Also, sound cancelling tends to make it difficult to hear your own voice, so I've noticed myself shouting when talking on the phone. Overall, they are great, but for the cost I was hoping for a more versatile head set.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marc,

      We're glad that you like the amazing features of the headphones like the sound quality, adaptive sound control function, and multipoint function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      You can adjust the ambient sound function (voice focus) hear your voice better when on a call. Please refer to this link for more information:
      https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752829.html

      Hope this helps. Thanks for sharing your review and for choosing Sony!

      -Ralph Sony_US