Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the phenomenal sound quality, comfort, and impressive battery life. They also appreciate the solid bass, lightweight design, and good fit, along with reliable connectivity. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sound of Silence
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best noise cancelling headphones. Not as comfortable as my previous, but still comfortable for a long wear. Great Noise Cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MKEUser, we're glad you like the noise canceling feature of your new headphones. We appreciate your feedback regarding the comfort of your Sony unit. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cans sound awesome, the fit is great, and very easy to pair up. Sony does it again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MKD1,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling feature works great. The headphones are super light and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MickeyZ,
Great! We're thrilled that you are enjoying the weight, comfort, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Awesome headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great, I love the sound and they keep my ears warm while I walk outside in the winter haha. Love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mossi3, Thank you very much for the five-star rating! We are thrilled to hear that you are enjoying your Sony XM4 headphones, particularly for their excellent sound quality and comfort. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Sound quality
Perfect ANC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did weeks of research looking to replace my 7+ year ANC headphones. These were generally reviewed as the best out there. I am glad to report those reviews were right. Color is fantastic and the NC is ironclad. It's changes based on what you are doing and that is very useful. Swipe motion for skipping and volume control is effective and engaging. Loved these so much that I got my girlfriend a pair too. She loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lnf4116, Great! We're glad that both of you are enjoying these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Great Quality Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 were my first pair of wireless headphones and they are amazing! The sound and build quality is incredible! The carrying case is also a nice bonus! Also, you can really customize and get a variety of Sound EQs on the Sony App - which is cool - Overall, these are a great pair of headphones and I would definitely recommend to a friend! No complaints and the noice cancellation really works.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brandon,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Awesome Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous Sound ... Comfy great fit ... Noise canceling works great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi palm, Amazing! We're pleased to hear that you like the sound quality, fit, and noise canceling function of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Excellent for work and school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pair of quality headphones for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvelynJ,
That's fantastic to hear! We're thrilled you find the Sony WH-1000XM4 headphones to be an excellent pair, especially considering their value.
We designed the WH-1000XM4 to offer a premium listening experience with industry-leading noise cancellation, exceptional sound quality, and comfortable design, all at a competitive price point. It's great to know you recognize that quality and value!
Thank you for your 5-star review! We're delighted you're enjoying your headphones. Thanks for choosing Sony!
DiegoV
- Pros mentioned:Sound quality
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better sound and noise cancellation than my previous ones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JenniferS,
Thank you for choosing Sony!
It's truly a pleasure to hear that you're experiencing much better sound and noise cancellation with your new WH-1000XM4s compared to your previous headphones. It's rewarding to know that our product has contributed to your enjoyment.
Best regards,
-Fred
Good design, slightly outdated.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest noise cancellation but the design is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhilipG,
We are thrilled to hear that you find the design of the WH-1000XM4 fantastic! We appreciate you choosing these headphones. We also value your feedback regarding the noise cancellation and are constantly working to improve this industry-leading technology. Thank you for your review and for trusting Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Wearing Them for 2+ years and They Still Rock
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As stated in the title, I have been wearing them up for the past two years (I may be wrong, but it felt like it with everything going on). Fantastic sound quality and noise-canceling is SONY's playground. Getting them for a discount is so worth it, especially as a student that needs to use public transport, not hearing random people talking is the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Typewriter, Awesome! We're very grateful for the positive feedback with the WH-1000XM4 Wireless Noise-Canceling Headphones. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay
- Pros mentioned:Bass, Sound quality
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Perfect amount of bass, noice cancelling is perfect for the gym!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mexcudi,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great NC heaphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I have ever used. The noise canceling feature is great and the case and the way it it stored saves space compared to to same style headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spideyspartan, Awesome! We are so glad to hear that you are happy with the noise canceling and overall performance of your WH-1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony WH1000XM4
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling. Comfortable fit for long term wearing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DLS70,
Great! We're thrilled that you are enjoying the noise canceling function and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Arguably one of the best headphones out there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The seamless transitions between noise cancelling and transparency modes is exceptional for these headphones. For anyone who might me sensitive to the noise cancelling its not so tough on your ears to where it will make your ears and/or head hurt. Worth it even more when on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nery,
Very nice! Thank you for the 5-star rating and we're glad to hear that you like the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
I liked it.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this product. I really liked it. good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SergheiB! Thank you for your feedback! It brings us great satisfaction to hear that you are pleased with the WH1000XM4.
This exceptional headphones model offers advanced noise cancellation, impressive sound quality and up to 30 hours of battery life, ensuring a fantastic listening experience.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
College vibe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase these as a gift for my college daughter and she said it was the best gift ever. She’s able to use them outside on campus and they do keep the noise out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NOTGOOD1, You've made an excellent choice! We're very happy to hear that your daughter loves her new Sony WH1000XM4 headphones. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best noise cancelling headphones I ever used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome noise cancelling performance,has a 5 band equaliser with bass boost control,touch controls on right earhone.sounds better than headphones costing hundreds more,skip the beats and buy these,you won't regret it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveB, That's awesome! Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Premium Noise Cancelling Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing premium sound and way comfortable than the Beats by Dre one I had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi thekidnamedenis, We are happy that you like your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Best headphones! No joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best budget headphones very sturdy and reliable don’t need nothing else!
I would recommend this to a friend