Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- |
- SKU:
- 10101548
Customer reviews
Rating 4.7 out of 5 stars with 12586 reviews
(12,586 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Superb head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift. Headphones are comfortable and sound quality is superb!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Roninsmom,
Fabulous!
We are really thrilled to hear you are satisfied with the comfortable fit design and exceptional sound quality of our industry-leading, Noise Canceling headphones WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Ambient noise is better than beats. Only one issue to use 360 needs a subscription.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dannon,
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying the Sony XM4 Headphones, particularly their exceptional ambient noise-canceling capabilities. We understand that the subscription requirement for 360 Reality Audio may be a concern for some users. We genuinely appreciate your support and hope you continue to enjoy your headphones! Thank you for choosing Sony. -Maria
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great sound quality & battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and battery life. A single charge lasts me about to 2 weeks.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Great! We're glad that you are enjoying the sound quality and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! They work great and sound awesome. Very comfortable to wear
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blaze, That's cool! You definitely made the right choice. We're glad your investment is worth it. It's nice to hear you're enjoying all the improvements, especially the exceptional comfort, excellent noise cancellation, and incredible audio quality of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you so much for the amazing review and for choosing Sony! -Jess
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Best Noise Cancelling headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling headphones I have owned. Bass is a bit strong.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bblc, We are thrilled to hear that your new Sony WH-1000XM4 wireless headphones are the best noise canceling headphones you have owned. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. With regard to your concern about the bass, you can use the Sony | Headphones Connect app and adjust the equalizer according to your listening preference: https://www.sony.com/electronics/support/software/00269130. Thank you for choosing Sony! Vincent
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
The sound is much better than Bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound. The bass is much better than expected. Very easy to operate. 100 percent satisfied
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gogo,
Great! We're happy to hear that you're having an easy time using the headphones and enjoying its sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is great and the headphones fit is comfortable
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaS, Thank you for the great review! We're delighted to hear you like the top notch noise cancellation and comfortable fit of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
These headphones are amazing!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg I really love these sony headphones. I love sound quality and the noise canceling feature. I've had them for a little over a year now, and would recommend them if you're looking for a great experience!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beth, Thank you for sharing your positive experience with your Sony WH1000XM4! We're glad to hear that you love the sound quality and top-notch noise canceling of your new Sony headphones. We appreciate the recommendation and thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
SONY 4 Da WIN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing sound quality very sleek design in love with them
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechRicky,
Great! We're thrilled that you are enjoying the sound quality and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Top of the Line
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something with superior sound quality, in addition to BlueTooth connectivity and noise cancellation and these delivered exceptionally well. Having the ability to adjust the level of noise-canceling is amazing. They sound better than anything else on the market and using 8D audio really allows them to showcase their full potential.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CountryBoy, you definitely made the right choice with these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
I Bought 3, Great for ASD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my pair first (I have ASD, Autism Spectrum Disorder) and loved them. I bought my partner a pair, then another for a family member with ASD. Excellent noise cancelation and sound quality. I will put them on when riding the subway and not even put sound on; just let it quiet the noisy subway. I wish they were water resistant but the build quality is solid nevertheless.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeremy, thank you for your purchase. We are pleased to hear that you are enjoying the noise canceling function and audio quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones with great feature set. Easy to use and sound great for the money.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayG, Great! We're thrilled to hear that you are enjoying your new headphones. Thanks for choosing Sony. Carl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Tophat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first noise canceling headphones and there the best. Sounds great and very comfortable to wear.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tophat,
What a great experience for your first noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and customizable through the app. Tried both the xm5 and xm4 and saw very little difference but the xm4 were 100 dollars cheaper! Either one will be a great buy. Just went with the xm4 beacuse i do like the look a bit better
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NicholasY,
Good decision! They are both awesome. Thank you for your purchase and for sharing your review. We're glad that you like both XM4 and XM5 for its sound quality and customizable Sony app. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great over the head earphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and controls that are simple to use. Noise canceling works great even in a noisy gym.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Pass into Tranquility
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My parents are always arguing. Needing to drown out the sorrow, I decided to buy these headphones. The sound quality is superb, but the noise cancellation is where these headphones really shine. I no longer hear my parents argue anymore, not because of these headphones, but because they got divorced.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaddyJuanito, while we are glad to hear that you are happy with your new headphones, we are sorry to hear about your situation. We hope that your situation gets better soon. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking.
Regards,
Carl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing! So comfortable and the sound is incredible! Great purchase!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lewie325, We are thrilled to know that you like the sound quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Buy when they’re on sale
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone when they’re on sale. ANC work comfortable and the bass is ok
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuybuyer24,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Well worth the money.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Quality and Durability. The app that complements the headphones is an excellent addition to customize your listening experience.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaimeL, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony noise cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good design , easy to store and carry , great noise cancelling on the plane .
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Suvorov,
Fabulous!
We are so happy to hear you are satisfied with the exceptional noise canceling function- especially when using on the plane, ease of store & use, and stylish design of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for your purchase and for choosing Sony!
- Romeo
















