Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Pretty great but…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones the sound is amazing and the feature that always you to converse with others just by starting to talk is handy. The only real issue is that feature is very sensitive to the point that even when I laugh it goes off. The feature can be turned off so its not an issue for the future so other than that I can recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keishawn, we're glad you love our industry-leading noise canceling headphones! We're sorry to hear that you have an issue with the microphone of your Sony unit. If Speak-to-Chat is enabled beforehand, the Speak-to-Chat mode starts automatically when you talk to someone. The headset pauses or mutes the music which is being played and captures the voice of the person you are conversing with on the microphone to make it easier to hear. Please follow this link for more details:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754732.html?search=speak%20to%20chat
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Happy with them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have excellant sound and they are comfortable on the ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi testy,
Great! We're glad that you are pleased with the sound quality and comfortability of your new Sony WH1000XM4. Thank you for your purchase and for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
WHAT!?
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife and she couldn't handle the noise canceling/air pressure while listening to music. I ended up using them myself for a few days and they are amazing. Honestly the best sounding wireless headphones I've ever used. The noise canceling is incredible and the features work flawlessly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnS, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
Best headphone of 2020
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone of 2020. I like the sound quality and bass. Will recommend to a friend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rhirhi, Thank you for the 5-star rating! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Best head phones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and comfort. Very comfortable on ears and head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Digger, That's great! We're glad you appreciate the overall quality and comfortable fit of the WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Excellent Over-Ears for All Sorts of Things
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight out of the box i was not very happy. After downloding the Sony headphone and creating my own sound profile, my thoughts did a 180. They sound incredible and i love the hand-to-ear ambient sound feature that allows you to listen in on whats going on around you. Top notch!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PKJr, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Superb!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I handed down my xm3 to my son. This xm4 has better noise cancelling, better sound and fit.
I would recommend this to a friend - Pros mentioned:Sound quality
Really Nice, Excellent Noise Canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very nice, the sound quality is good, and the noise canceling is great. Right after I got these headphones my basement flooded and part of the cleanup involved leaving very loud fans running all day but with these headphones I couldn't hear them at all. The adaptive sound control is a really neat featured. A bit on the expensive side but if you worth it in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Haley, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
- Pros mentioned:Battery life
Best Headphones!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used them for a few months now and the quality has not slipped since! Battery life is 10/10, the option to use it with the cable and not need it to be charged is a game changer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fran,
Thank you for sharing your great experience with your WH1000XM4 headphones! Glad to hear you like the quality, long battery life and connectivity of the unit. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. My daughter loves them. They block out all sound. They are comfy. They synced easily with her iPhone. I might end up getting a pair for myself. Great gift and fast shipping.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dukelover79, We're very grateful for this positive feedback! Glad to know your daughter loves the excellent noise cancellation, comfortable fit, and easy Bluetooth pairing of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Giving what’s wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your service is great since this is a gift. I do not know how to rate the product. I do know this is what my grandson asked for so it must be good.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable, great sound and noise canceling is a god send.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tiger! Awesome! Glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Worth the purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great pair of headphones and the sound quality are great which I expect from SONY since Great Sound is their reputation. I am still putting these things to the test and for now I give these a thumbs up
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CookHusayn94,
Wow! Thanks for your honest review and for trusting Sony. We are truly delighted to hear your satisfaction on the sound quality of our products. We're glad that you appreciate the performance of our WH1000XM4. Thank you for always choosing Sony! - Marco
- Pros mentioned:Weight
Great as usual!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these line of Sony headphones. Did a lot of research on these and I have the original ones which I love the ease of use. Very light and seems flimsy but materials that it’s made from are what makes it light. Only issue I seemed to run into was how many more features this iteration has. So there is a little setup included if you want to get the most out of your purchase. Obviously a little spendy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chhaylatte, Thank you for the 5-star rating! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
The best headphones you will buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must buy! The sound is so ri h and the bass is booming!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JDCOLIRADO85,
Amazing! We're glad that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great job, Sony!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for the grandson and he was absolutely blown away by the sound quality and features that this headset boasts. He trusted my judgment and thanked me highly for picking these Sony's. I thought enough of my choice to pick up the exact same pair that day for myself, mine are the blue ones. The teenage grandson and myself are thrilled with these headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OldDirty,
You made the right choice! We're glad that both of you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are for peace time, with that being said the noise cancelling is great! The (peacefulness) well you can't tell but to me it sounds like I'm in a concert or at times in nature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JuanG,
Perfect! Thank you for your feedback and we are delighted to hear that you found peace with the help of the superb noise canceling capability of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Good replacement for last pair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 years of use on my old Sony pair, the right ear went out. I went with these after looking at other Sony models, mainly due to price and the specs I wanted -- wireless, noise cancelling, over ear. Talking features are great (noise cancelling turning off when you begin speaking), as is noise cancelling. These aren't as comfortable as my last pair, but do have a slimmer profile. Carrying case is a nice touch. Battery doesn't last nearly as long as my last pair, but given that these seem to have more going on inside, it makes sense.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi malmax, Glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great quality and a very comfortable and the sound is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eeeab,
Great! We're glad that you are enjoying the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
It will blow your mind
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok so I’ve only owned apple airpods before these and wow is all I can say. The music quality has literally made me emotional during mutiple song. It really feels like you’re in another dimension. 5/5 10/10 whatever the scale is, this is 100%
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Manderson1333! We're happy to hear that you are impressed with the Sony WH1000XM4 Wireless headphones. The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig