Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Best noise canceling headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Top notch noise cancelation. Comfortable wearing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi minh,
Awesome! We're glad that you are enjoying the sound quality, noise canceling function, and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound, noise cancellation, comfort, all 10/10. Love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dylan, Fantastic! We're very pleased to hear you like the sound quality, noise cancellation, and comfortable fit of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Fantastic option for headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what I was expecting and got a good deal as well for it. Delivery was as promised and in good conditions. Great experience overall. If it helps, I checked out every headphone option out there and this is the best price and quality wise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseL,
Thank you so much for sharing your great experience with us! Your satisfaction with your SONY headphones is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
My head phone experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phones! Truly enjoy all aspects of the item. Well design and craftsmanship.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kovuvision,
Thank you for the 5-star rating! We're happy to hear that you like the design of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
3 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was top-notch! Unfortunately, these aren't the best for athletes. They didn't stay on my head during my run. I wouldn’t recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EricaM,
We appreciate you acknowledging the top-notch sound quality of the WH-1000XM4 headphones! We are sorry to hear they did not provide the necessary stability for your runs, as they are primarily designed for stable use during travel and daily commuting rather than vigorous athletic activity. For activities like running, we recommend considering one of our true wireless earbud models, such as the LinkBuds Fit, which are engineered with secure-fit wing tips and an IPX4 splashproof rating to ensure they stay comfortably and securely in place during movement.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Awesome for travel
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Noise cancelling! Beautiful Sound and well constructed Very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dakotapro32,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
SONY WH-1000XM4
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning and using them daily I am very pleased that I bought these headphones. Among the very best in Sound Quality with a customizable app and Top Tier Noise Canceling. Sony doesn't miss when they release new electronics. Always at the top of their class with Quality products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamJ,
You made the right choice with the Sony WH1000XM4! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
good for bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love head headphones so much!! i’m an edm lover so subtronics goes so hard in these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArmandoV, great! We're happy to know that you love your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
The best headphones out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. They are comfortable and great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Musani,
Amazing! We're thrilled that you are enjoying the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great active noise canceling and sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for noise canceling and sound quality. I have owned a pair for a few years and use them when I travel for work. Bought a 2nd pair for my son who is autistic and needs his silence and they have been great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Goldenage,
Thank you for purchasing our Sony WH1000XM4 Headphone and for trusting our product. We are truly thrilled to hear your satisfaction with the audio quality and noise canceling capability of our XM4. We're happy that your son also enjoyed his new XM4 headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best pair of headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very crisp smooth sound with good bass! The best sounding headphones with amazing noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosemanuelG, we're glad you like the sound quality of our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Great headohones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, seamless transition between 2 devices, excellent noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WickedProphet, We're very happy to hear you're enjoying the comfortable fit, seamless transition using the multipoint connection feature, and excellent noise cancelation. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Top of the line quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the set I finally stayed with afte trying all the top brands and models. Beats not so great. iPod Max over the ear are great. And bit pricey. Bose top of the line great too. It takes some time to get used to the controls. But it’s genus engineering. These are as good as it gets unless you want to step up to corded Audiophile headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dmlive, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Excellent Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went throught multiple pairs of Beats Headphones that had great quality but diminished quickly over a short period of time. So i switches to these and have had them for a few months and the sound quality is as good as it was when i first bought them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheSlaveHokage,
You made the right choice with the Sony WH1000XM4! We're glad that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony noise cancelling
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best noise cancelling headphones at this price range.
I would recommend this to a friend - Pros mentioned:Sound quality
Best quality headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating between airpods max and this, but I'm glad I got this. Worth the money! Noise canceling is awesome. Pretty scary when commuting though because I couldn't hear anything outside of the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RoschD, That's great! We're glad that you are pleased with the sound and noise canceling capability of our WH1000XM4 as well as the lightweight design. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, I usually have them on pretty much whole day. Sounds great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phani,
Perfect! We truly appreciate that you are enjoying the comfort and amazing sound quality of your new headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Hello? What did you say???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good. The noise canceling is what you’re paying for. It’s ridiculously good. I put these on and everything just attenuated. It was a surreal experience. That being said, the sound quality is “good” but not “excellent”. Let me explain. The sound is not as immersive as I expected and I was left wanting more for the price tag. The good news is that podcast and YouTube videos come in nice and clear. I’ll need some more time playing with the EQ before passing final judgement on the sound quality for music. I recommend these, but only when on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimB1, thank you for the 4 Star review. We are thrilled to hear you are satisfied with the incredible noise canceling function of our WH-1000XM4. We are sorry if the sound quality did not live up to your standards. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
In case you need assistance with our product, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, fit .would buy again and recommend to friends and family
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great, Thank you for sharing your excellent experience using your new Sony WH-1000XM4. We're glad you love the superb sound quality, comfortability, and overall features of your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your recommendation and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the sound quality and comfort when I am working out in the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimiZ, Awesome! Glad to hear that you are happy with the sound quality of your new WH-1000XM4 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl