Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
LIKE THEM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re good, but could use a bit more volume range, overall they’re great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Karina,
It is most rewarding to hear that the WH-1000XM4 headphones are overall great. We also appreciate your valuable feedback regarding the volume range. We're always striving to enhance our products and your input is truly helpful for future improvements.
To improve the volume range, you can download in your phone the Sony | Sound Connect app and check for firmware updates: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/software/00261613
Also, you can adjust the Equalizer settings to boost certain frequencies or overall gain.
In the app, set Sound Quality Mode to Priority on Sound Quality, which can improve dynamic range.
We hope this helps you.
Thanks for choosing Sony!
Best regards,
Stephanie
Superb sound quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for international flights. I am really looking forward to using these! The sound quality is excellent and love the color! Plus I got them $100 off regular price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RhyannonB,
Thank you for purchasing our WH1000XM4. You will surely love this headphone especially on your flights. The noise canceling on this one is superb with awesome sound quality. Thank you for choosing Sony! - Marco
Catch them on sale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for the price. Have 2 pair in the house now
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Shawn,
Thank you for choosing Sony!
We couldn’t be happier to hear that you’re enjoying your WH-1000XM4 headphones alongside your other pairs. It’s wonderful to know they’re delivering good value and enhancing your listening experience at home. Thank you for sharing your feedback with us!
Best regards,
-Fred
Would Recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love. Such good sound quality and noise cancellation. I’ve never been a fan of headphones but these are worth it. Just make sure to adjust them correctly (I’d go a little loose) the headband has given me a headache before lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Customer,
Thank you for the purchase and we're glad to hear that you love the sound quality and noise canceling of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy your headphones!
-David
Great headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with these headphones. Great sound. Price varies based on sales.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michelle, we're glad you are happy with the sound quality of your new headphones! Thanks for choosing Sony! ~Earl
Sony Rocks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Sony WH-1000XM4 headphones at this moment, they notch the Bose or at least tie it. Bose have been my favorite headphones for many years but now I have decided Sony at least for now. The larger ear cups cover the ears comfortable, the strong base is strong a tight but not abusive strong, easy Sony app available for the phone. If Sony keeps it up, they would be top on my list for some time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PapiLaz, you definitely made the right choice! Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
The best headphones out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. They are comfortable and great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Musani,
Amazing! We're thrilled that you are enjoying the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony wh-1000xm4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my wh-1000xm4 headphones i finally decided to buy a pair and see how they compared to my bose qc25 my sonys are louder and have better bass although i give my bose the edge as far as comfort goes i will buy sony again if the opportunity presents itself i have always been a sony fan ever since high school
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, we're glad you love the volume level and comfort of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Best noise canceling headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Top notch noise cancelation. Comfortable wearing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi minh,
Awesome! We're glad that you are enjoying the sound quality, noise canceling function, and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones and they are perfect for college and comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, savs! We're glad you are happy with your headphones. Enjoy and thanks for choosing Sony. -Craig
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the new features on these bad boys there’s no need to look anywhere else for noise cancelling. Compared with beautiful sound these can’t be beaten at this price. My best feature of these are the Adaptive sound control. Living in the city I have to use public transportation so the noise cancelling kicks in automatically when it knows I’m moving at certain speeds. Then shuts off when stopped. Perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nickchav86,
Great! We're glad that these headphones are perfect for your surroundings. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Top of the line quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the set I finally stayed with afte trying all the top brands and models. Beats not so great. iPod Max over the ear are great. And bit pricey. Bose top of the line great too. It takes some time to get used to the controls. But it’s genus engineering. These are as good as it gets unless you want to step up to corded Audiophile headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dmlive, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Solid over ear headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, no connections issues. Fits comfortably over the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi scithechatot,
Great! We're thrilled that you are enjoying the sound quality, connectivity, and fit of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Top Tier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal sound. Sleek look. Excellent noise cancellation. Super comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mavato17, thank you so much for the 5 Star review! We are truly happy to hear you are satisfied with the superb sound quality, stylish design, comfortable fit, and outstanding noise canceling function of our WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our XM4 and for choosing Sony!
- Romeo
Good gym headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good noise cancellation so i dont have to hear people in the background. Not that loud, which is good for me. Only con is that it’s kind of heavy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luong, Thank you for your review of the WH-1000XM4! We're glad to hear that you appreciate the noise cancellation feature and the volume level, which suits your preference. We understand your concern about the weight of the headphones. Your feedback is valuable to us as we continuously strive to improve our products. Thanks for choosing Sony! -Sam
Tried it over a month !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okish but would prefer the latest 1000xm5 over xm4 for comfort and features but if u get it through a lightning deal grab it !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BalachandarsaiP,
Thanks for the feedback! While we're glad you like the incredible audio quality and most of the features, we regret to hear you find them uncomfortable during use. Our WH-1000XM4 has a slider that you can use to adjust the length of the headband to get the best fit and for comfortable listening experience.
Note: If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort or a weak noise canceling effect.
We have valuable information on how to properly wear headband headphones for maximum comfort, as well as insights into why you might experience discomfort in your ears while using them. For more details, please refer to the helpful link below:
https://www.sony.com/electronics/support/articles/00282845
Thanks for choosing Sony!
-Jess
Love these headphones!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and the way that the fold up and fit in the case for travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rawilliamsjr, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Good quality headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone are game changer. They are very comfortable and can be used for long hours. Easy to store and pack also. The design is very smooth that it can be used while sleeping in bed and does not hurt ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuy,
That's nice to hear that you appreciate your new Sony WH1000XM4 for having such a comfortable design and long battery life. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Have a nice day and thank you for choosing Sony! - Marco
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the base on these how loud they are and the noise canceling is the best feature!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Catherine,
Great! We're glad that you like the amazing features of the headphones like the bass quality, volume, and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Wonderful headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You pay for what you get.They sound great and feel comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beef, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin