Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best I've ever owned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't think headphones could get better than the XM3...but I was wrong. The noise cancelling in these headphones is unmatched. Additionally, you can connect two devices at the same time. This is great when I'm traveling because I can connect my phone and tablet at the same time rather than disconnecting one and connecting the other.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gary214,
You made the right choice! We're glad that you like the noise canceling and multipoint function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
really great buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i LOVE these headphones!! i was expecting the color to be a little lighter grey, but i still love them! the noise cancelling is really awesome! i can barely hear myself speak. i am also really picky with wearing things on my head and squeezing my head but i have been wearing these all night and have no issues! really love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi harrystylesloverxo,
Thanks for sharing your 5-star review and experience with the Sony WH1000XM4. We're glad that you like the noise canceling function and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Bluetooth headphones on the market. Really nice fit, excellent sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JT24,
Awesome! We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
My dad loves these! Great sound quality!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my dad as a birthday gift and he absolutely loves it! He is big into music and sorta audiophile and he raves about the sound quality! Couldn’t be happier with this purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sumit, we're glad your dad loves the sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing SONY. ~Earl
Best headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s better than JBL headphones I highly recommend this one
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your enthusiastic review, MaamaqC!
We are absolutely thrilled to hear that the WH-1000XM4 have impressed you and that you feel they are superior to the competition! That is high praise, and we appreciate your strong recommendation.
We designed the XM4s to deliver industry-leading noise cancellation and premium sound quality, so it's rewarding to know you love the experience.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Perfect headphones for movies/gaming/traveling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used these for a trip and the noise cancellation on the plane was perfect. The settings for the headphones within the app are also fun to play around with, they are great for watching movies and getting the whole experience. If you are into noise cancellation and being able to customize your settings then these are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaucyDemonV23,
Amazing! We're thrilled that you are enjoying the dedicated app (Sony Headphones Connect) and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Refreshed model of version 3.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones on the market. Very comfortable and premium designed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi eduardo,
Great! We're glad that you are enjoying the comfort and design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Fantastic Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones, very lightweight, great sounding, excellent noise canceling.
I would recommend this to a friendThe best overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite out of my two dozen headphones. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TeeheeMF,
That's fantastic to hear! We are incredibly thrilled that the WH-1000XM4 headphones are your absolute favorite among your extensive collection. Thank you for the high recommendation!
Thanks for choosing Sony.
Best regards, Eliab
Most incredible headphones made
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound and comfort make these the best Bluetooth headphones on the market
I would recommend this to a friendBrand response from SonyListens
Posted .Hi V3NOM, good to know that you're enjoying the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good not great. Charges only when turned on first and difficult to connect to other devices. Overall good product tho.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MackK, Thank you for your review. We are glad to hear that you are happy with your purchase. Thank you for choosing Sony! -Carl
Wouldn’t pay full price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great sound. Great but if on sale for 100$ off
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew,
Thank you the 5-star rating! We're glad to hear you like the great sound and comfortable fit with your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
Excellent sound quality.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones, excellent sound quality and noise canceling. Only complaint I have is to get them to recharge. When you plug in the charger It'll charge for 30 seconds and then quit. Sometimes it takes several tries to get them to stay charging. I've heard of several other people having the same issue with them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatrickD,
We are happy that you like the sound quality and noise canceling feature of your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Sorry to hear about your concern. Please make sure your headphones are up-to-date to improve their performance and resolve any possible software-related issues: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002929020.html. You can also reset your headphones to further isolate the issue: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752743.html.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Thank you for choosing Sony!
- Vincent
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with these headphones, been looking for a new pair for a while and these are definitely my favorite.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isaiah,
We're thrilled to hear that you're in love with your new WH-1000XM4 headphones! It's fantastic to know that your search for a new pair ended with our headphones being your favorite. We appreciate you sharing your positive feedback. Thanks for choosing Sony.
Best regards,
Eliab
Sony WHXM4
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I’ve ever purchased, the noise cancellation is probably the best feature when I’m out in public working on stuff. Not to mention the amazing sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AngelP,
Perfect! We're thrilled to hear that you are satisfied with your purchase and enjoying the noise canceling capability of our WH1000XM4 especially in a crowded place or area. Also, we're happy that you are still pleased with the amazing audio quality of the headphone. Thank you for choosing Sony! - Marco
Sony earphone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony earphones is very light and block all the sound around you! Very nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2046,
Great! We're glad that you like the weight and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Don’t Sleep On These
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! These are so underrated. The Sony headphones are excellent without all of the flash. While they’re expensive, the investment in this product is more in sound and tech vs. the look. I’ve owned Beats and these are hands down much better than any headphones I’ve ever listened to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmackStL,
Thank you for the 5-star rating and we're glad you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Good earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Feels good for extended use. Great on flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user1234,
Thank you for sharing your thoughts! It’s great to hear the WH1000XM4 headphones are keeping you comfortable during extended use and making flights more enjoyable with their performance.
Thank you for choosing Sony, and enjoy the journey! -Maria
Carolina
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good and very good looking piece my daughter has for college and helping her good.
I would recommend this to a friendBrand response from SonyListens
Posted .That's fantastic to hear, MartaG!
We are so glad the WH-1000XM4 headphones are working out so well for your daughter in college.
You picked a top-tier pair of headphones that are perfect for a demanding college environment. The XM4's combination of industry-leading noise cancellation and exceptional sound quality means she can block out noisy dorms and libraries to focus on studying, and then fully enjoy music or movies when it's time to relax.
And yes, they are a very good-looking piece of tech!
Thank you for choosing Sony to help your daughter succeed!
Best regards, Gus, Sony Social Media Team
Situational use.. Good/Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are "okay".. I like the noise cancelling aspect as I drive truck and it helps protect my hearing. Listening to books as I drive and are rather comfortable for long period use. In noisy situations though, the are horrible for use while making a phone call.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MXmouse, Thank you for your honest review. Please note that the noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
If you need assistance with your WH1000XM4, please send us an email at socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
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Regards,
Carl