Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best noise canceling headphones I’ve used
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For Bluetooth headphones, I used to have JBL E55bt and these cannot compare to those. The sound quality is excellent and the noise canceling makes it so that I hear almost nothing. The speak to chat is a good improvement over the quick attention but the time it takes to go back to my music is a bit too long and it’s a bit sensitive since it activate it I’m laughing or humming to a song.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ELuu,
You made the right choice with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
We also appreciate your feedback about the Speak-to-Chat function. Thanks for choosing Sony.
~Ralph
Fine headphones, terrible seller (Best Buy)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product seems fine, but don't buy from Best Buy, they won't support you as a customer. They have no problem wasting 9+ hours of your time refusing to honor the word of their chat/phone support, and even their "executive resolution" team will acknowledge that the experience is "not what they want for their customers" but still refuse to do anything to make it right. Looking at you "Elida", who had the power to fix this but refused. Don't waste your time with Best Buy, they won't support you as a customer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patrick, We're glad that you like the features of your headphones. We apologize for the inconvenience. Sony commitment to customer satisfaction is our top priority. You can directly report your concern to the retail store. -Jess
AMAZING
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 2 years and it still bumps!!!! Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deekilla, great! We are happy to know that you like your new headphones! Thanks for choosing Sony. ~Earl
Favorite Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of headphones and I love them so much! The noise canceling feature is super nice to have especially whenever I'm in a noisy environment and I'm able to hear more of the bass out of my songs than I've ever heard before. I use these almost daily and I can't get enough of these headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mary,
Awesome! We're glad to hear your new XM4 headphones suits your needs and expectations. Nice to know you are enjoying the amazing sound quality, bass and noise canceling features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
Very nice sound quality/control but its plastic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because I was able to try them from a family member and loved the bass range and 360 aduio features. I had the beats solo pro at the time and had forgotten that the beats are virtually industructable compared to these. The beats had nothing to compare when it came to sound quality and bass but at least they were full metal and not plastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2014zilla, Thank you for purchasing the Sony WH-1000XM4! We're glad you like the amazing sound quality, bass range, and 360 reality audio of your new Sony headphones. We appreciate your feedback about the plastic construction of the unit. Rest assured The WH-1000XM4 headphones have a robust design which helps prevent any type of breakage under normal use.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Amazing sound and noise cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these headphones for work. Amazing features. With the Sony app, you can customize your noise cancellation, I have it to cancel all sounds except people talking to half, so I can still hear people if they are close but not far away. Has built in mics and if you put your hand over the right ear up, it turns off sound cancellation and you can talk normally with lightning quick response time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonny, we're happy to hear that these headphones fit perfectly for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Great For the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not going to be as good as the XM6, but the returns are deminishing for the price. This is a good "budget" idem.
I would recommend this to a friendSony XM4's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are probably the best over the ear noise cancelling headphones you can buy right now. If you're on a budget and don't want to waste an extra $100 for the XM-5's then these are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryan, we're glad you like our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
Oh my
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always been a Bose fan.. I have the latest NC 700s and love(d) em. Just for kicks I decided to try the Sony competition and it’s incredible how amazing they sound. I’ve only had em a couple days now, but I can already say that sound-wise they wipe the floor with my Bose NC 700s. Let’s just hope they last and I don’t have any connection issues like I’ve had with my Sony earbuds!
I would recommend this to a friendLove this headphonesss
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how that it’s able to cover my whole ear. The sound quality is amazing where I have to have at least one ear cuff not fully cover my ear in order to hear. Great for the gym with noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hanami,
That's nice to hear! Thank you for sharing your experience with our Sony WH1000XM4. We're glad that you like the design of the headphone, audio quality and noise canceling feature as well. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Great Christmas gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones for my sister for Christmas she wanted them for a while and she tells me they work great and design wise pretty good wish they kept it on the xm5 but both are great head sets
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Enderrot, awesome! We're glad you hear that! Hope your sister is enjoying her new headphones! Thanks for choosing Sony! ~Earl
The best yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When Covid-19 occurred I shifted to remote working. I quickly found myself becoming agitated in response to the noise in my home. These headphones turn off the noise. Whether it’s my living room’s ac unit, the chatter of roommates, or the hum of my desktop, it all disappears when I place the XM4’s over my ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miguel, good to know that these headphones are perfect for your lifestyle. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Shouldn't Have Had to Buy but Product is Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd actually purchased same item 10/31 and then saw Black Friday sale - sadly wasn't allowed to price match so forced to return 1st pair only to buy same again but $100 less. GREAT headphones, though. Excellent sound & great noise cancelling. Sorry to waste employee time returning and restocking but wasn't letting a $100 savings go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bxgrlb4,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these!! Sounds is the best!! Very comfortable leave them on for hours
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, Great! We are glad that you like the sound quality of your new headphones. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Fantastic Headphones worth every penny.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am 80% deaf and am not able to read the fine print any longer. I listen to audible books, these headphones are the answer to transient sounds leaking around the seals of the ear muffs. I am extremely satisfied with these headphones, words cannot express my appreciation of these very comfortable and hearable headsets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaques,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ever, they are light, comfortable and wireless, perfect for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dani, That's amazing! Thank you for leaving us such a wonderful review of your WH-1000XM4! We're thrilled to know you feel the WH-1000XM4 is the best wireless headphones that you've purchased and you're enjoying the lightweight, comfortability, and overall sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you so much for your purchase and for choosing Sony! -Jess
I live in these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had my eye on these for over a year. The black Friday price and extended return policy made me go for it. I love these for my music, great range. The controls are simple. And i keep this paired to my phone, taking phone calls is easy. Clear. Reluanle. I get 40ft range easily. Superb sound, which really is the most important thing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SSDOG,
Awesome! We're thrilled that you are happy with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
mother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my daughter really feels that it blocks out the noise while studying
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShelleM, we're glad to hear that your daughter is enjoying her new noise canceling headphones! Thanks for choosing Sony. ~Earl
BEST HEADPHONES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I have everrrrr owned. Although I kind of regret buying the headphones in black and I wished I should've bought them in silver. Anyways it doesn't matter the quality and sound of these headphones are amazing! I also enjoyed the noise-canceling option, I can finally stop hearing my upstairs neighbors from doing a ton of noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alba, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Great quality and serious tech features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super sound quality and noise canceling capabilities. Very intuitive with lightweight ergonomic design. Love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheRev,
Great! We're glad that you like the sound quality, noise canceling function, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph