Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sound Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I subscribe to Consumer Reports. They highly rate these headphones, so I bought them. I am thrilled with the quality. There are more advanced headphones on the market, but I don't think the cost is worth the bells and whistles they provide. If you want quality phones that are easy to use. these are a great deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi runningreadingman, You've made an excellent choice! We're very happy you're enjoying the overall quality and ease of use of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Amazing features and sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing features and sound quality second to none. I use these during my workouts and you can feel the music. Every note comes through clear as being live in conert.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Parttimegamer, We are happy that you like the features and sound quality of your new Sony WH1000XM4 wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
Good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound and a comfortable fit around the head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgiaUser, we're glad you like the sound quality and comfort of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
Great Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise-canceling in this is amazing! I work at home and with the pandemic my kids are also home doing school. I throw these on and I can no longer hear my kids schooling and can get my work done with ease. Gaming is great with this pair with the 360 sound I can hear people from so far away that it gives me an advance in the game winning more often.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wolfee,
Great! We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Sony wh-1000xm4 headphones are amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelation in these headphones are top notch. The sound quality in my opinion is unmatched. Excellent headphones would absolutely buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TedR,
Thank you for your purchase and for your feedback. We're glad that you are pleased with the amazing sound quality and superb noise canceling capability of our WH1000XM4. Thank you for choosing and trusting Sony! - Marco
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work great. Sound is very clear and there comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harhar,
Good to know that you like the sound quality and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Excellent headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not an audiophile by any means And have the bow 700s as well. I compare the two and I could say the NC on the Bose without music I do feel is slightly better. The Sony there is a hissing that is well heard. With the audio on it is hard to determine which one of the two are better. If you’re someone that enjoys more bass I would highly recommend going with the Sony over the Bose . I don’t think you can go wrong with either one. The app for the Sony though gives you so much more room to play with the options and adjusting it to your own means.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wes1894,
We appreciate your review of the headphones. Good to know that you like its sound quality and the dedicated app support (Sony Headphones Connect app). Make sure to update the software version of the headphones (via the Sony app) for optimum performance.
The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Check that the Adaptive Sound Control is turned off. Check the setting of the Adaptive Sound Control on the “Sony | Headphones Connect” app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient.
If you're hearing the hissing sound from one side of the headphones, please let us know. May we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WH1000XM4.
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
~Ralph
Sony Social Support
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound very clear and some really great bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChipChopSuey747, Awesome! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Lovely Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. They do not disappoint. I wish I had bought them sooner.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justin,
That's fantastic to hear! We are so glad you love the WH-1000XM4 headphones and are enjoying the experience.
Thanks for choosing Sony. Best regards, Eliab.
Get a set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of headphones and I couldn’t be happier. Comfortable and easy to setup, I highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rainmank2002,
Perfect! We're thrilled that you like the comfort and user-friendly functions of the headphones. Thank you for choosing Sony!
-Ralph
The best headphones
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones because they accommodate to everyone and their music tastes, they have different modes to listen to music in different ways and the noise cancellation is the best thing they offer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skye, wow! We're glad you love your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Light weight and great sounding headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! The noise cancellation is top notch! Was looking for something to help drown the cries of kids while on a flight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Haji, Thank you for sharing your detailed review of your WH-1000XM4! We're glad you're enjoying the sound quality and excellent noise canceling feature of these headphones. Good to know that it helps blocking out the airplane noise and people's voices, especially on a long flight. Thanks for choosing Sony! -Jess
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Good batter and I love the adaptive sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chozn2, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Loved it so much, we ended up buying again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. We bought the same headphones in December 2024, but it was stolen. She loved these headphones so much that we bought it again. She would not buy Bose nor Beats. Just Sony! She is very happy!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive review, SatyajitvN! We are really happy to hear that you love your new WH-1000XM4 headphones just as much as the previous pair purchased in December 2024. We're sorry to hear about the theft, but it's fantastic that you chose Sony again over Bose and Beats. Your satisfaction and loyalty to our products mean a lot to us. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your headphones and thank you for choosing Sony!
Gus
Don’t really new the new model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound at lower volume crack the volume to much and then bring it back down to a listening level you will hear the difference
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlbertT, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! Thank you for choosing Sony! -Carl
when you are happy about your purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Loved them! Good sound quality and design, very durable battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cell,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
Better than Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went back and forth a few times between this and Bose, but the design of this is just better overall than the comparable Bose. Has some cool features like pause when you remove them from your head, and I like the customizable sound profiles. I owned Bose NC headphones for 6-7 years prior to these, and there's no noticeable difference in build or sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi snorlax9,
Perfect! Thank you for such an amazing review. We strive to deliver best sound quality and features on our Headphones. We're glad to like the design compared to other Headphones brands. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! - Kris
Good headphones, good listening.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone, extremely comfortable to use. Top notch sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Psramirez, we're happy to hear that you like the comfort and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and excellent sound quality! Great quality for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AliS,
Great! We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Beats
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for working out in the gym. Cancels out the noise and crisp sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelG,
Thank you so much for the 5-star review! We're elated to hear that the WH-1000XM4's industry-leading Noise Cancellation is helping you focus in the gym, and that you're enjoying the crisp sound quality. We love that they are working great for working out!
Thanks for making Sony part of your listening experience!
Regards,
Dominick