Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Perfect headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect headphones. I can’t fly or take the train without them. Great noise cancelling and sound. I’d recommend adjusting the levels to online suggestions for better sound depth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NathanielM,
That's awesome! We are truly happy that you found your travel companion with our WH1000XM4. We're glad that you like the sound quality and noise canceling capability of our XM4. Thanks for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
So good I got 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, awesome quality at a great price, especially since there’s a newer model out. This is the second pair I’ve purchased - they were so good my wife wanted her own!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelS, That's awesome! We are glad to hear that you like the sound quality of your new Sony WH1000XM4 headphones. Your continued support means so much to us. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
One word: Quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using these exclusively the past 11 months and they are great. Initially, I tried the AirPods Max, but they were too heavy and started to hurt my eyes. These have even better noise cancellation and I like that they can more easily fold up and fit into a bag.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, You've made an excellent choice! Good to know you're enjoying the industry-leading noise cancellation and foldable design of your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
IVY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent true to the brand cancel out all noise and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ivy2566,
We're glad that you like the comfort and noise canceling function of the headphones. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Great Product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and battery life. Comfortable with great noise cancelling. Sometimes difficulty connecting with more than 1 device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reviewer2018,
We're glad that you like the sound quality, battery life, comfort, and noise canceling function of the headphones. Your feedback about the multipoint function is greatly appreciated. Depending on the device, silent streaming can continue on the first device when the second device has a Bluetooth connection to the headphones. If this is the case, the headphones remain connected to the first device, and the audio doesn't switch to the second device.
Follow these steps to hear sound from the second device:
1. Open the Sony | Headphones Connect app, select the System tab, and make sure the Connect to 2 devices simultaneously option is set to ON.
2. Stop playback on the first connected device.
3. Close the audio (music) application on the first connected device.
You may also find these links helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00255680
Hope this improves your experience. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly! It’s very convenient for the gym! Sound is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClaudiaC, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these great noise vancellation. Cute color very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smime, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life
good for the money especially on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound stage is good, and anc is good when it comes to reducing low frequency noises (airplane engine, heater, etc.). battery life comes to around 15-17 hours depending on settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi channelzero, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve had in a while, the only ones better are the upgraded version.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhillipN, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
awesome
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are the best headphones i’ve ever owned. the noise cancellation feature is amazing and the battery life is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WaleskaM, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl
great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.greatgreatgreatgreat greatgreatgreatgreat greatgreatgreatgreat greatgreatgreatgreat
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ernestthegreat,
We're thrilled you are enjoying the WH-1000XM4 headphones so much.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and great fit! Really great with noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mguardadojr,
We're thrilled to hear your 5-star review of the headphones. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
Good headphones - never get wet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rlly good headphones - these are actually the second ones I bought. Very durable except for with water. Do not get these wet you will regret it they will stop working. Also sometimes they fall of my head but idk if I just have a tiny head. They never break when they fall tho
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Kgr1,
Thanks for the review and the 5-stars rating! It is amazing to hear how much you are enjoying your Sony headphones! With the amazing sound quality, long-lasting battery life, and top technology Noise Cancelling feature, we are sure you'll love them even more as the time goes by!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:Sound quality
Very good headphones, solid deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones, sound quality is way better than I thought. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dunes, Thank you so much for the 5 stars! We're thrilled to hear that your Sony WH-1000XM4 and its amazing sound quality exceed your expectations. Thank you for recommending and choosing Sony! Enjoy your Sony experience! -Maria
- Pros mentioned:Sound quality
Rock solid noise cancelling and sound, but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.XM4 has amazing sound and its noise cancelling ability is unparalleled (I own bose 700 (weaker in sound) and B&W PX7 (weaker in noise cancelling)). The Sony iphone app also has a build-in equalizer. I bought this because of the ability to connect to two devices at once. This feature is a little buggy but I manage to get it to work with an iphone and ipad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi flyingBird, you definitely made the right choice with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Make sure to always check the Sony Headphones Connect app for software updates to improve its overall performance. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort
Awesome sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love him comfortable they are and stay on even while I’m running.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesome,
Good to know that you're enjoying the comfort and fit of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, great if your trying to close yourself from surrounding noises
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldB, Fantastic! We're thrilled to hear that you love the amazing features, excellent noise cancellation, and sound quality of your WH-100XM4. It's wonderful to know that your investment is worth it. Thank you so much for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit good and they sound really good and I love them so much
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kc97,
Awesome! We're glad that you like the fit and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Great Noise cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been obsessed with these headphones since I got them, perfect for me time.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, user119888!
We are absolutely thrilled to hear that you have been obsessed with your WH-1000XM4 headphones since getting them! It's wonderful to know they are perfect for your me time, providing the immersive, distraction-free experience you deserve.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony - WH1000XM4
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound produced by these headphones is the absolute best! I love being able to adjust to my liking via the app. They are great for travel and work and the noise cancellation is second to none. Couldn't be happier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AFoster, we're glad you like the sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl