Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Tammy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a pair of Bose back for exchange. I made the right choice. Such amazing quality of sound and easy to use. Many features and so easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TammyC, Thank you for upgrading to your new Sony WH1000XM4! You've definitely made the right choice. We're thrilled to hear you like the amazing sound quality, ease of use, and newest features of this headphones. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort
Great way to focus on your work or yourself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter so she can work and/or relax while commuting to her classes on the university’s shuttle van. She says they work great and are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happymama, That's amazing! We're so happy to hear your daughter is enjoying the features of her new headphones whether traveling, commuting or just relaxing. Good to know your investment is worth it and she likes the exceptional comfort of these headphones. Thank you for your purchase and offering a fantastic rating on the product! -Jess
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loudest pair of headphones ive ever bought! nice sleek black headphones that go with everything, 10/10 would recommend! they’re louder than my beats!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaishaN,
You made the right choice! We're thrilled that you like the sound quality and design of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Bass, Battery life
amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best headphones i had. good bass battery life is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bluearchangel,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Mx4
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noice canceling and decent sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JovannyR, We’re glad to hear you’re loving the excellent noise canceling and enjoying the sound quality! Those features really make them stand out for a top-notch listening experience. Thank you for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Soft and comfy, and Great noise canceling features
I would recommend this to a friend - Pros mentioned:Sound quality
Brought do my wife...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headset. Sadly they are discontinued. Pick them up for my wife's birthday and was surprised on how rich the sound field sounded at the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jamis,
Thank you for your feedback. We're happy to hear that you are pleased with the sound quality of our XM4 headphone. Your wife will surely love this one! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Excellent sound quality! Very Comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adanio1980, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Comfort, Sound quality
Great sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has amazing touch and good sound quality.It feels comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samtiw, Great! We're glad that you're enjoying the comfortability, sound quality, touch sensor and of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones hands down. The cushion starts to peel and tear after a few years. Similar to a fake leather couch when it loses the look.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lorraine,
Thank you for the fantastic 5-star review! We're so glad you consider the WH-1000XM4s to be the best headphones, hands down. We put a lot of effort into designing a product with industry-leading noise canceling and exceptional sound quality, and it's wonderful to hear that you feel we've achieved that.
We also appreciate you sharing your experience with the ear pad material. We understand that wear and tear can happen over time, and your feedback is incredibly valuable as it helps us in our ongoing efforts to improve product durability.
Thanks for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Best noise canceling on the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Previously owned the M3 version but my girlfriend started using them and didn’t want to give them back. Met her half way on the price and picked up the newer version M4 in blue for myself. Loved my M3’s and love my M4’s just as much. Highly recommended if you want some of the best sound and noise canceling available. You won’t be disappointed!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ponto, We are really pleased to hear you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Old Sonys were better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is great. This model is not. Controls (sliding buttons) are hard to find while wearing. You have to remove from ears to hear someone talking because you cannot locate a pause or mute button. The noise cancelling is good, the sound if just OK. My old Sony earphones were better, but age took over quality. Next time, l will use immediately after purchase & return if like these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ROCKAFELLA, Thank you for the feedback on your experience with your WH-1000XM4. While we're glad you like the great sound quality and noise cancelling feature of these headphones, we regret to hear you're having some minor difficulties with the touch control sensor panel. At Sony, we are always looking to improve our product quality and features. We have noted your input about the touch controls and will be sure to forward this feedback to the appropriate department.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Sony Wh-1000 xm4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable. Anc is one of the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HT614,
We're glad that you are enjoying the comfort, sound quality, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
The best headphones
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones because they accommodate to everyone and their music tastes, they have different modes to listen to music in different ways and the noise cancellation is the best thing they offer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skye, wow! We're glad you love your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Bass, Sound quality
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. Super clear and the bass is decent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoLimit, We're very grateful for this positive feedback! Good to know you're enjoying the clear bass that these headphones deliver. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable and amazing sound and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ted87,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
- Pros mentioned:Sound quality
EXTREME SILENCE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home and my roommate is constantly cleaning. You know, dishes by hand, vacuuming and doing laundry...ugh These are perfect! I HEAR NONE OF IT and I get a clean house while I'm working at home. Love these!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patrick,
That's fabulous! We are extremely pleased to know that you love your new WH-1000XM4 and that you are very satisfied with its amazing noise canceling feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Bass, Sound quality
Good but hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones. Sound quality is good, good bass. But minus one star because it does get hot after wearing it for more than an hour.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mosd,
We're glad that you like the sound quality of the headphones. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard.
Your feedback about the fit of the headphones is greatly appreciated. This will certainly help us improve our products. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
A travel must
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really enjoying my headphones. I almost exclusively use them for traveling especially planes. It keeps the lod plane noise out. I don't like flying without them. I'm also very thankful for the cord, as bluetooth and me are not always friendly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marylani, Awesome! We are glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Worth every Penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally I wanted the previous version of these but I’m glad I splurged on the newer model. Sound quality is what I expected and the noise cancelling is the best I’ve experienced. The only issue I run into is that my devices will randomly disconnect once and I’ll have to reconnect. After that there aren’t any issues. Love these either way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TLHJ007,
We're glad that you like the sound quality and noise canceling function of the headphones. It's unfortunate that you're having connectivity issues. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You can also refer to the troubleshooting steps on this link to help improve the headphones' connectivity:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752755.html
Hope this helps. Thanks for choosing Sony.
~Ralph