Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the phenomenal Sound Quality, exceptional Comfort, and impressive Battery Life as major strengths. Many also appreciate the solid Bass, lightweight feel, and great Fit of the product. However, some users find the Touch Controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
BEST GYM HEADPHONES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for almost 1 month best gym affordable headphones on the market great sound quality, I sweat a bunch and these things have taken quite a beating and they still perform like they are brand new.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RogelioL, You've made an excellent choice! We're glad you like the great sound quality and overall performance of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Converted from Bose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones. I use them daily for work and entertainment. With 7,000 hours plus of use time so far I can tell you these are durable and of high quality. I purchased a pair originally in 2020 and now a second pair as a gift and will definitely be going Sony in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JTinSC,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Tammy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a pair of Bose back for exchange. I made the right choice. Such amazing quality of sound and easy to use. Many features and so easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TammyC, Thank you for upgrading to your new Sony WH1000XM4! You've definitely made the right choice. We're thrilled to hear you like the amazing sound quality, ease of use, and newest features of this headphones. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Blocking off from Coworkers' annoying Keyboard!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones as I have inconsiderate coworkers who use Clicky Keyboard in the office. The noise cancelling effects work as intended! I can hear the richness of the music with this headphone too. Very satisfied so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi coffeedrinker714, You've made an excellent choice! We're glad you're enjoying the amazing noise cancellation and great sound quality of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Still fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know there's newer and better out there now, but these are still FANTASTIC headphones. Use them all the time and they work great.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, JesseS!
We couldn't agree more—the WH-1000XM4 headphones are still FANTASTIC! Even with newer models available, the XM4 continues to deliver a top-tier combination of sound quality, industry-leading noise cancellation, and comfortable performance that makes them a reliable and effective choice for daily use.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Not regretting passing on the XM5’s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a life saver on my flight. The noise canceling drowned out not only the plane but also the crying baby. Work so well didn’t realize it was going on for over an hour. Sound quality is great and it’s compact packaging makes me not regret wait for the XM5’s.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose,Thank you for taking the time to review the H-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay
best overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent all-rounders,Sony offers better app controls and multi-device pairing, and supports higher-quality audio codecs like LDAC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NisarH,
We're thrilled to hear how much you appreciate the great features of the WH-1000XM4 headphones, especially the multi-device pairing and the high-quality audio experience with LDAC!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Utopia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yo, this song really played utopia really well so shout out to Sony because this shot this shot will.i.am real good these headphones while I talk to you and open the kids up at utopia it’s like Zootopia 
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jarr, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Not any better than the xm3's
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the xm3's before these and there are not many improvements. Noise canceling and ambient sound is still top tier. Now there is a sensor in the left ear that knows when you take them off. The accompanying app allows you to enable features that can pause and/or turn off the device when you're not wearing them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Logimouse, Thank you for upgrading to your new WH-1000XM4. We're glad to hear you appreciate the industry-leading noise cancelation and sound quality. And, good to know you like the new wearing detection feature of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and comfort! Best in its range.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing headphones and for a amazing price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Amazing sound quality and overall performance. Thank you best buy!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AxelO, Great! We're thrilled to hear you love the amazing sound quality and overall performance of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding headphones. Had Bose QC35 previously and loved them but they developed an issue with not turning off properly. Decided to try Sony and very happy I did. Build quality, sound, and noise canceling is about the same as Bose. But Sony has better phone app and better volume controls
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Redbuck, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphone, best part is all the options you have so it can be up to your preference of sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarG, Thank you so much for sharing your impressive experience so far with your Sony WH-1000XM4 Headphones. We're so happy that you are enjoying the superb sound quality and smart features of the unit. It's wonderful to know you are utilizing the built-in equalizer on the Sony Sound Connect app to ensure optimal listening experience. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
I LOVE them!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE these headphones. Not only are they beautiful but they sound AMAZING!!! I have always been an Airpod person when working out, but my daughter talked me into getting these. I am so glad I listened to her. They are worth the price. Get them!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandiK,
You made the right choice with the Sony WH1000XM4! We're glad that you like the design and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones! Bought 1 for my wife and 1 for myself a couple years ago and bought another pair for my mother this year
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JamesK!
We are thrilled to hear that the WH-1000XM4 is a Great pair of headphones! It’s the highest compliment that you purchased a pair for yourself and your wife a couple of years ago, and have now chosen to buy another pair for your mother this year.
Thank you for choosing Sony for your entire family!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Wouldn’t pay full price for them.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these bad boys on sale for $250.00. ANC is good, took them on a flight to Vegas and significantly reduce the sound of the jet engine however if your expectation is for the to completely eliminate that is unrealistic. Also, doesn’t do a good job canceling peoples voices, so if you getting them to get piece and quite from your family look elsewhere. Audio quality is excellent and plenty of adjustments available via the Sony app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Glad to hear that you are enjoying your new WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Prefect Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound! I love these headphones. Noise canceling is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NessR, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Noise cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling headphones I’ve ever experienced. The music experience when listening to these makes you feel like you’re having a private concert. These headphones are great for studying and traveling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonicaL, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Amazing features and sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing features and sound quality second to none. I use these during my workouts and you can feel the music. Every note comes through clear as being live in conert.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Parttimegamer, We are happy that you like the features and sound quality of your new Sony WH1000XM4 wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
Second pair! Love this product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE these headphones. Bought my first pair when they first came out and had to get another one once they broke. They truly do stand the test of time, I will never go back.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ereviews,
That's a powerful endorsement! We love hearing from our long-time users that the WH-1000XM4 headphones continue to be a go-to choice, even for a second pair.
It's clear the combination of industry-leading noise cancellation, superior sound, and comfortable design is what truly creates that "never go back" listening experience.
Thank you for your loyalty to Sony!
Best regards,
Eliab