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Customer Ratings & Reviews

Your price for this item is $278.00

Customer reviews

Rating 4.7 out of 5 stars with 12487 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 12,487 reviews
  • Rated 5 out of 5 stars

    Best in their class!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headphones imaginable. I use them almost daily, they sound excellent for wireless, and they are a total gamechanger on airplanes, subways, and riding passenger in a car. They're pricy, but you cant beat em!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steven,

      Amazing! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    wonderful she is grace and beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’ve had them for little over a month and no complaints yet! they fit comfortably and have great sound, i like how you can change the sounds in the app too. overall 100/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SierraH, we're glad you are enjoying the sound quality of our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing headphones and have great build quality and sound. Only thing I have reservations is easy of set up and the battery seems to drain quick and takes a long time to charge, other than that they're great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi anonymousFox, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are wonderful, both sound and noise cancellation. They are replacing an older model WH-1000XM3, that broke just as the warranty expired. I hope these last longer, as they are the best for blocking airplane noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikee,

      We regret to hear about what happened to your previous headphones. You made the right choice in upgrading to the WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the headphones during a ten-hour trip to Europe. Superb noise canceling coupled with easy access to the airplane's entertainment system made the flight a relatively good experience, much more comfortable than I have sufferied in the past. I recommend these Sony headphones unreservedly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrPang,

      You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Reasonable Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the amount of price for this product this is the best headset you can get

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DatH!
      We are thrilled to hear that you feel the WH-1000XM4 headphones are the best you can get for the price. It's fantastic to know that they're providing such a great value for you.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my headsets! Noise cancelation works amazing! You can work with a lot of settings through the app on your phone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new WH1000XM4! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent. Love the silence. Blue tooth great too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Susan, We're pleased to hear that you love your headphones. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Sound quality and feel are excellent. Would recommend and buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ajh549,

      Great! We're glad that you like the sound quality and fit of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for the recommendation and for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best Noise Cancelling Headphones In The Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of best Noise cancelling headphones out in the market right now. Great sound quality. Mobile app has so many features for any user's preferences.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ArmandoR,
      Great! We're glad that you are pleased with the noise canceling capability and sound quality of our WH1000XM4. Good thing that you are able to utilized the Sony app to suit your preferences. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Good sound and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease connection via Bluetooth, sound quality and noise cancellation with cushioned comfort over the ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sosa,

      Great! We're glad that you like the Bluetooth connectivity, sound quality, and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these noise cancellation wireless headphones for my boyfriend & he loves them. As do I he can listen to his music, watch his shows/movies on his phone or laptop and I don’t have to hear it lol. It’s great... He even talks on his phone & face time calls with the headphones. Love the silence. A win win

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loubunz, Excellent! We're glad to hear that your boyfriend loves his new noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Best noise cancelling headphones for the gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling headphones for the gym. Tbh It has improved the quality of my workouts because I can Isolate my mind and focus only on my workout. I’m really happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AzorEPozo,

      Great! We're thrilled that the noise canceling function of the headphones is perfect for your workouts. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Noice Canceling at its finest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. They are light and very comfortable. I love midnight blue color. Call quality has been very clear. And music fits my likening (listen to mostly gospel music and watch a lot of YouTube). Have not had any problems with connecting to my Note 20 Ultra.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, Wow! We're very happy to hear you love the lightweight and comfortable design, midnight blue color, phone call clarity, amazing sound quality, and seamless connection with your smartphone.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Excellent wireless headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of headphones for working in a noisy office. Bluetooth functionality is easy to use. Noise cancelling muffles the sound without completely muting everything, making it possible for people to get my attention while still not being distracted by other sounds nearby.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mellinja, that's great! We're thrilled to hear you're enjoying the industry-leading noise canceling feature and easy Bluetooth pairing of your new Sony headphones.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony.
      -Sam Sony_US

  • Rated 5 out of 5 stars

    They are awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! They work so well. They are definitely noise canceling. They are customizable to your preferences. I highly recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SamanthaS,
      Thank you for your recommendation and we are glad that you are pleased with the noise canceling capability and quality of our WH1000XM4. It's nice to know that you were able to utilized the Sony app and customized the settings to your liking. Thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best use for gym and in office. Noise cancellation was good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SpiesJ, thanks for taking the time to share your experience with the Sony - WH1000XM4. This pair of headphones blend our advanced noise canceling with, exceptional sound quality and a range of smart features for an unrivaled listening experience wherever you go. We hope you continue enjoying the product, thanks for choosing Sony. Regards, - Dominick Sony_US

  • Rated 4 out of 5 stars

    Get you a pair you won’t regret it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cost great product. Shut out the world with these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dud1,

      That is fantastic feedback! We're thrilled to hear that the Midnight Blue WH-1000XM4 headphones are providing great value and that the industry-leading noise cancellation is effectively shutting out the world for you. Enjoy your distraction-free listening!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are quality headphones, 100% worth the money spent. The audio is clear and the noise cancellation works good, too good. Even with how much I spent I didn’t get an ounce of buyers remorse.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GiaJ, We are thrilled to know that you like the quality of your Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Great sound and connectivity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fred,

      Awesome! We're glad that you like the sound quality and connectivity of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US