Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are really good at noise canceling and the sound is solid. The only issues I have with them is sometimes the headphones randomly disconnect for about 1 second. It has improved though with software updates through the app though. Comfort wise I would say it is pretty average, I do not usually like to wear them for hours on end like other headsets. That might be because i'm not used to the weight yet as I usually have lighter headphones on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nihil, we're happy to hear that you like the sound quality and noise canceling function of the headphones. Make sure to check for updates (via the Sony Headphones Connect app) for optimum performance. We also appreciate your feedback about its comfort. Thanks for your review and for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Best headphones I’ve ever owned!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Former Beats user. These are far beyond beats in every way. Tons of features and adjustability. With multiple levels of active noise cancellation. Wish I would’ve bought these sooner! The only thing that could be better is lack of iPhone support like beats and AirPods
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deion,
You made the right choice with the Sony WH1000XM4! Your feedback is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Love the look of these
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last as long as I thought it would. Sound proof really good on airplanes, but not too comfortable after a couple hours of wear them for people with lots of piercings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cassie, we're glad you are enjoying the noise canceling feature of the WH1000XM4. We're sorry to hear that you have an issue with the battery and comfort of your Sony unit. If the available operating time is short (the duration of the battery is short), please follow this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP1000466396.html?search=battery
Please check this link when wearing the headphones to achieve comfort:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html?search=wearing
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and easy to navigate setup. Controls are simple and the customizable options really make this probably my favorite headphone purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyS,
Perfect! We're glad that you are enjoying the sound quality, app settings, and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Noise Cancelling Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I put these headphones on, the entire room feels quiet, like a personal bubble that makes the outdoors seem like it's not even there. The sound quality is pretty great too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tippytoppykek, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these headphones for 2-3 years and it’s definitely worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeccaP,
Thank you for choosing Sony!
We're elated to hear that your WH1000XM4 headphones have been a reliable and valuable part of your daily life for several years. It’s wonderful to know they continue to deliver the quality and experience you appreciate. Thank you for sharing your lasting endorsement!
Best regards,
-Fred
- Pros mentioned:Sound quality
Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These weren't my first headphones, so I know when I say these are better than the others I'm telling the truth. They are worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kason,
Nice! Thanks for the feedback and we are thrilled that you are pleased with the performance and quality of our WH1000XM4. Thank you for choosing Sony! - Marco
Best Headphones Ive Owned!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use them for studying, gaming and while walking my dog! Switched from the apple airpods and i dont regret it!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your concise and enthusiastic review, Sebvstien!
We are thrilled to hear that you are loving your WH-1000XM4 headphones and that they are seamlessly fitting into various parts of your daily life—from studying and gaming to walking your dog!
It's especially rewarding to know that the switch from your previous earbuds has been a great decision for you. We engineered the XM4s to deliver industry-leading Noise Cancellation and premium sound quality, ensuring they can handle every scenario you throw at them.
Thank you again for choosing Sony to be your audio companion!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
NICE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELENT SOUND AND FIDELITYBRAND. THE SOUND IS LOCKED IN AND LOSES CONTACT WITH YOUR SURROUNDINGS.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vanegas1976, Great! We're thrilled to hear that you are enjoying the audio quality of your headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life
The best on the Market!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Run don't walk to buy this! This is the best on the market ....periodt! I've had it for over a month and I still haven't charged it!!!!!! The battery life is unreal!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Queen, wow! We're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Best absolutely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound I’ve ever heard can really hear all the music and the noise cancellation is unbelievable to say the least. Get them they are worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisP,
Amazing! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive heard these were good headphones and now i see why people like them so much. They are comfortable and the quality of the audio is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, We are thrilled to know that our WH1000XM4 are the best headphones for you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound qualityCons mentioned:Price
Ear phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, comparable to Bose… think it is too pricy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Onala,
You made the right choice with the Sony WH1000XM4! We're thrilled that you like the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Newbie in Hi-Res headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has great headphones. I purchased their headphones this past February and the music in both Dolby Atmos and 360 Reality Audio are hit and miss at best. The 360 sounds good in mostly newer music but in remakes from songs before the year 2000, I cannot hear the difference between Dolby Atmos and stereo. I will still recommend individuals who want to purchase the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lafayette7, Congratulations on your new Sony WH-1000XM4! To ensure optimal listening experience when setting up 360 Reality Audio, please follow the steps on this link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00233342
You can also watch the video tutorial for more details and setup information for 360 Reality Audio for your headphones on this link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00258579
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4s have become my favorite headphones to use. I love the customization you get from the app so you can really make them sound how you want and the carrying case is a very nice touch. These are great and I’d recommend to anyone, the noise cancelling is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Senpai,
Great! We're glad that you like the app functions (Sony Headphones Connect app), carrying case, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good headset all around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless headset is worth it when they're on sale which isn't rare for them. the sound is great but could do better but I'm not displeased with it. noise cancelling is what really got me sold, I can study and listen to music without background noise annoying me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron,
We're glad that you like the noise canceling function of the headphones. Your feedback about the sound quality is greatly appreciated. You can use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. We hope you continue to enjoy these amazing headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Quality is very good.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift for my Son to replace his broken (3x)Beats studio. My son told me that this Sony is better than beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ArlandR,
Thank you for choosing Sony!
It’s rewarding to hear that the WH1000XM4 headphones have made a great replacement gift for your son. We’re glad to know he considers them an improvement over his previous brand. Thank you for sharing your positive feedback.
Best regards,
-Fred
- Pros mentioned:Sound quality
Solid Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality. On par with my beats. Only complaint is that they don’t turn on automatically when I open them up. Spoiled by that from beats and Airpods
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Myles, We are happy that you like the quality of your Sony WH1000XM4 wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great and the noise cancelling is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DylanS, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. My wife loved them for Christmas.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnnyS, we're glad to hear that your wife loves her new headphones! Thanks for choosing Sony! ~Earl