Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
GOAT Status Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These baby are literally the GOAT, in the headphones arena. The sound is crisp. You can hear every instrument clearly. My phone calls are amazingly clear. The noise cancellation is out of this world. These are second to NONE. Best pair of Bluetooth headphones I've bought to date.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derpderp,
Thank you so much for the 5-stars review and feedback! We are really delighted to hear you are happy with the amazing sound quality and fantastic noise canceling function of these headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 for choosing Sony!
- Romeo
Great headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and great deaf mode can't hear a thing when I don't wanna and this thing must have an internal mic but it sounds amazing buttons are good too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesS, we're glad you like the sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! ~Earl
Best Headphones under $400
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, ANC works well and EQ options are phenomenal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CalP, awesome! We're glad you like the sound quality and noise canceling feature of your headphones. Thanks for choosing Sony. ~Earl
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son in college for Christmas. He loves them! Says he uses them for studying.Says he can listen to class notes without distractions from room mates.My husband also likes them. So I'm buying him a pair for his birthday in February!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IPAD, Awesome gift! We are so glad that he is loving his new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Favorite Headphones Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever had, I personally think they are better than Beats or Bose. My previous par of headphones just like this stood the test of the elements in Afghanistan. I sold my older pair to upgrade and I don’t regret it. Please consider these when shopping for headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stefeze,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
Best on the market.
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the quality on these headphones is insane!! Glad i decided to me the switch from beats. my ears are glad too! Hands doej some the best headphones on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Caleb, Amazing! We're very pleased to hear that you're satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Life Changing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my college age daughter. She says these headphones are a life changing experience. Quick charge for 5 hours of life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Chris,
That's a nice gift! We are very happy that your daugther loves the quality and battery life of her new WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If she hasn't already, please tell her to check our Sony Headphones Connect app which will let her fine-tune her music to her liking! Thank you for choosing Sony! - Marco
Better than airpod max
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am just an average user. Dont have super hearing, so i think this is better because of light plastic weight. Althougt some think light weight plastic felt cheap but i rather wear something light weight with quality than something heavey.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidC,
You made the right choice with the Sony WH1000XM4! We're glad that you like the sound quality and weight of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best purchase of 2023
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, I got them to help with my homework studies and I wear them to travel, when I’m out reading at a park and even when I’m just chilling in my room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LauraM,
Awesome! We're glad to hear your new SONY headphones suits your needs and expectations. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing SONY! - Kris
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I enjoy the headphones quite a bit, there are some underlying issues. Connectivity is one of these issues. There’s a feature on the headphones where after a certain amount of time, the headphones turn off. Whenever I turn them back on, they work fine for a bit before suddenly disconnecting. This continues to happen until I either forget the headphones or I reset my phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeaverCrawl,
We regret to hear that the headphones are not working properly. For optimum performance, make sure that the software version of the headphones is updated (via the Sony Headphones Connect app). Resetting and initializing the headphones may also help resolve those issues. Please refer to these links:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752743.html
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752743.html
In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with your WH1000XM4.
Sincerely,
-Ralph
Sony Social Support
worth
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio equalizer in app with pretty good ranges, does have some insane noise cancellation but can also be tuned down in the app as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zzzz,
Great! Thank you for sharing your feedback. We highly appreciate it. We're delighted to hear that you were able to utilize the Sony Headphones Connect app to fine-tune your Sony WH1000XM4. We're glad as well that you like the noise canceling feature of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
A reliable workhorse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, issues with connecting to multiple devices with seamless transitions. Also, connectivity distance can be a little poor, can maybe push through 2 rooms distance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewV,
Thank you for the review! We're glad to hear that you like the quality of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!
-David
Great sound and price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Sound is clear and noise canceling works great. I bought them for my daughter and she loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Enid,
Perfect! We are delighted to hear that your daughter loves her new WH1000XM4 headphone for having such an awesome audio quality and nice noise canceling capability. Thank you for choosing Sony and for the 5 star rating! - Marco
Bass heavy!
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eq adjustment, noise cancellation, compatible apps with Sound 360. Only down side is too big and moves around a lot for the gym. Other than that definitely an everyday pair of headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulianR,
Thank you for sharing your feedback with our Sony WH1000XM4. We are delighted that you appreciate the audio quality, adjustable equalizer and the noise canceling feature. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
good headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones, great sound, a little expensive but worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gator1freak, That's awesome! Enjoy and thanks for choosing Sony. -Craig
Great Headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this headphones for my trip Puerto Rico. I have to say I am impressed with the noise cancelation in the plane and also with the sound quality. This pair of headphones came with everything I needed for my travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vieques, Awesome! We are so glad to hear that you are happy with the noise canceling and sound quality of your new WH-1000XM4 headphones! If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Silence is golden.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound cancelling! Totally masks noisy appliances and random household noise. I selected this product on the advice of a Geek Squad guy at the Dublin store. Trustworthy advice. Thanks Man! I chose sound quality over heavy bass sound quality of a similar model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SightSoundSequence,
We're glad that you are enjoying the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Expensive but worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing I don’t like about these headphones is they will get hot in the sun on a nice day while I’m cutting the lawn or gardening. Sound is superior and the transparency is great also. Expensive but worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chef,
That you for your time writing this review. We're glad to hear you like the superior sound of the WH1000XM4. However, we're sorry to hear your discomforts while wearing the headphones on a hot sunny day. You may find this link helpful with information if your ear hurts while wearing the unit: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00015243
In case you feel that there is a defect on your headphones, contact us immediately by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris
5/5 Star Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the soundproof audio. Even in the loudest settings, the soundproof does its job of minimizing the amount of noise I can hear. The headphones are also very comfortable. I had issues in the past where headphones would hurt my ears, so I could not wear them for a long period of time. However, these are extremely comfortable to the point where I can sleep just fine in them. They are easy to pair with devices and come with easy-to-follow instructions on how to set them up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Victoria, Thanks for sharing your awesome experience with your Sony WH1000XM4 wireless headphones. We are glad that you really enjoy their noise canceling feature. Thank you for your purchase. Enjoy! Vincent
Works for concussion headaches
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my mom after she had her concussion. She’s enjoyed them for 3 years and they still do the job. Looking to get myself a pair soon!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikalaH, thanks for choosing and purchasing our product. It is good to hear that you mom is enjoying her WH1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl