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Customer Ratings & Reviews

Your price for this item is $278.00

Customer reviews

Rating 4.7 out of 5 stars with 12488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 12,488 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product .i bought it as a gift for my daughter’s birthday. It was an excellent choice.good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeniferF, thanks for choosing and purchasing our product! We hope your daughter is enjoying her new headphones! Cheers! ~Earl Sony_US

  • Rated 5 out of 5 stars

    The best headphones out as far as I'm concerned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound is one of the best that we've had in a long time. So happy that I gotta it for the girls. They love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SopheliaJ,
      Awesome! We're delighted to hear that they love their new WH1000XM4 and appreciate the amazing sound quality of their headphones. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Best in price range

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones with well rounded features. Best value for money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, JoAb! We're glad you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    The best over ear headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best pair of headphones I've ever used. Sound is fantastic. The noise canceling is unbelievable. Got people yelling around you? Boom no problem put these bad boys on and you can't hear anything but your music or podcast. Do yourself a favor and buy these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SMALBA,

      You definitely made the right choice! Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.

      To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Headphone the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this Sony headphone as the noice cancelling is great and it uses a usb-c cable. Also, the way it pauses the music when you talk is amazing. It does it automatically. I would definitely select these over the AirPods max.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maui488,

      Fantastic! We are truly happy to hear you are satisfied with the exceptional performance of your WH-1000XM4! We are also thrilled that you're enjoying the amazing noise canceling, USB-C charging feature, and Speak-to-Chat function of these headphones.

      The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.

      Thank you so much for the 5-stars review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter for college and she loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user672590,

      Thanks for sharing your experience!

      We're so glad to hear your daughter is loving her WH-1000XM4 headphones. Their top-tier noise canceling and sound quality make them a great companion for studying and relaxing on campus.

      Thanks for choosing Sony for such a great gift!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Outstanding Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Noise-canceling improves the quality and enjoyment of the music. And you can control the headphones with hand gestures. I recommend the purchase of the product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi oventurini,

      Perfect! We're glad that you are enjoying the noise canceling function and touch controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome mid range $ headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Powerbeats pro which I was blown away with, these are even better! I suggest looking up some good eq settings for the app though, they don’t come out of the box that impressive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SwarleyJ, Glad to hear that you are happy with your new WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation, exceptional sound quality, and smart listening that adjusts to your behaviour and your location. -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This over the ear head phones have incredible sound quality. I cannot take them off of my ears. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello China,
      Thank you for your recommendation and we are very happy to hear that you are pleased with the audio quality of our WH1000XM4. Enjoy and thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    best headphone ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable, best quality in sound, best noise cancellation compare to other headphones I have used such as apple's

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidK,

      That's great! We're glad to hear that you like the sound quality, comfortable design and noise canceling of the Sony headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great set of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones. Overall the headphones are fantastic. The Sennheiser Momentum 3s do have more bass without any EQ, but the comfort and noise cancelling are superior. With the sale due to the holidays, no regrets with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi emiranda2285,

      You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than beats and apple headphones for sure! I had all 3 and Sony definitely is number one is all aspects.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrea, we're glad you like our product! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony XM4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very comfortable very loud and accessible and look sleek

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, That's great to hear! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color and the quailty build. The sound is amazing and the ANC is really the best! Saw it on sale and had to buy it because people raved it and now im one of them. 100% would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sparky1990, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best noise-cancelling headphones out there

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. I turn them on and the world is GONE! They are very easy to use, and their functionality is completely intuitive. The phone app is also intuitive and easy to use. They're spendy, but they're worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pappysinger, we're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Quiet please !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good .Year is 2024 and it's still good if you compare to other headphones !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bozkurt, great! We're glad you like the sound quality of your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the original version (Sony MDR-1000X), some 5 years ago but after hearing the current version (Sony WH-1000XM4), I had to have them. The technology has changed considerably and the sound quality/noise cancellation are much better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KingJoshReview,
      Awesome! This is definitely a great choice for an upgrade. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Looking forward to your continued support. Thanks for trusting Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphone No noise from outside You can use use other purpose as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PoritoshM, Thanks for leaving us such a great review on the WH-1000XM4! We are really delighted to hear you're satisfied with the incredible sound quality and excellent noise cancellation of your WH-1000XM4 Wireless Noise Cancelling Headphones. It sounds like we hit the mark with the WH-1000XM4! Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have words to description. This product its excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HoracioMarin,

      Thanks for the 5-star review! It's truly wonderful to know that you're enjoying your Sony WH-1000XM4 headphones and that they've made such a great impression. We appreciate you taking the time to share your feedback!

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    The “Best buy” I’ve made in a while!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect! The noise cancelling works even without music playing, which is super cool and eerie. All of my favorite songs can be played without the interruption of outside noises, and living downtown, that’s super important!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Corn, Wow! We're thrilled to hear you're enjoying the industry-leading noise canceling feature even without playing music.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US