Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great headphones. Multi-device support needs work.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these both for working from home and for music. I could not be happier with the noise cancellation for work. Calls sound a bit robotic, but I can really focus. My biggest gripe is the switching between laptop ( Mac ) and phone. Disconnecting from the laptop enables the multi-device pairing option to allow the phone to play music. It is easy to connect back to the laptop. I wish it was a bit more automatic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SoaringZephyr, Thank you so much for the 4-star rating! We are glad to hear that you are happy with the noise-cancelling and overall performance of your new WH-1000XM4 Headphones. We took note of your feedback with the multi-device/multi-point connection as this will help improve our product. Thank you so much for choosing Sony! -Carl
Best of the Bunch
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sounding Headphone. I read the reviews and saw countless YouTube reviews praising the sound quality and features of this pair of Sony headphones. I was able to purchase them when they were on sale so yeah, a great deal. I am happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Afbrat63, Awesome! We are so happy to hear that you are satisfied with your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. -Carl
Drown out the noise
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my dad and liked them so much, I purchased a pair for me. Love the sound quality for music, Netflix and so much more. I will also use them for work to block out office noise with the noise cancellation. Great price since the Black Friday sale, highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi California2019,
Awesome! Good to know that you both are having a blast with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Great noise reduction headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boys love these headphones but I don’t as they are a little too good with noise reduction when I’m trying to get their attention. Lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dorian! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sound perfection
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are comfortable, clear sounding and loud. The noise canceling is exceptional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasB, Awesome! We're thrilled to hear you like the comfortable fit, clear and powerful sound, and exceptional noise canceling feature of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
In love
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my daily go-to headphones. The sound quality on these surpasses the AirPod Max and they’re just as stylish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hexenos, That's awesome! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Sony Headphones Review!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my girlfriend, she loved it!!!!! Very loud and clear!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidM, We're pleased to hear that she loves the audio quality of the WH1000XM4. We appreciate your feedback and thank you for choosing Sony. Erin
Best Bang for your Buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones make walking through NYC a much more pleasant experience. The noise cancellation is incredible!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Steven,
Perfect! It's nice to know that you can now enjoy walking in NYC without worrying about loud noises, thanks to the awesome noise canceling capability of our WH1000XM4. Thank you for choosing Sony and stay safe! - Marco
Excellent travel headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent travel headphones. Love the pass thru features and noise cancellation quality. The blue color is subdued luxury. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zain, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are some of the best noise canceling headphones ive ever owed, i recommended these for those that like to drown out the noise while trying to relax.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidB, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best noise.cancellation I’ve seen (heard)
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal noise canceling, especially on constant background noise like jet engines in flight. Sony includes a decent case, headphone cable, and airline adapter for that as well. But even in everyday life they sound great and block a ton of unwanted noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechEnthusiast, Awesome! Glad to hear that you like the Noise-cancelling and accessories that comes with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
These headphones are everything
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own the xm3’s and these as well and they sound amazing. I like how the touch sensitivity on the sides of the headphones can be turned off and on, the the eq settings in the app. Pretty much a great purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lmao,
Awesome! We're glad we were able to give you a great deal. This is definitely a great choice for an upgrade. Nice to hear you are enjoying the touch sensor control and customized settings on the app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! - Kris
Best headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancellation headphones I ever used before I’m coming from beats studio 3 and Bose and out those two these Sonys are amazing great build, amazing sound and many great features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick, we're glad you like our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Christmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my girlfriend and she LOVES them! She uses them everyday and they last quite a while between charges.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JaydenThePayden,
Perfect! We're happy to hear that your girlfriend loves her WH1000XM4 especially the battery life of the headphone. Surely, she will enjoy this one. Thanks for choosing Sony! - Marco
Another great product from Sony.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones. Love Sony products to begin with and these are very awesome. Love the noise cancelling along with the ability to pause what your listening to with one hand on an ear piece. Great sound quality! No disappointment here.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zack, Awesome! We're glad that you like the noise canceling, features, and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Best headphones yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones the quality the sound the case they come in everything you expect from an awesome pair of headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BenjaminC,
That's is perfect! We are very happy that you like the audio quality and the protective case that came with it. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Amazing!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones for work! Noise cancelling is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dante,
Amazing! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Great sound and setting customization
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far! Sound quality is very nice and the controllable settings in the app are fantastic! The only thing that is not great is that it kind of falls forward if I lean over, even on the tightest setting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nicky, we're glad you like the sound quality and the Headphone Connect app of our product! We appreciate your feedback regarding the headband of your Sony unit. You can slide to adjust the length of the headband using the slider. It is recommended to check this link when wearing the unit:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html?search=wearing
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
Best gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my daughter. Got it on sale $120 off plus 5% its a no brainer. She says sound quality is better than airmax.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evanlea, thanks for choosing and purchasing our product. It is very nice to hear that your daughter is enjoying the sound quality of our product. The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
They are great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They bang. The sound quality is amazing and the app that you use it with, is pretty easy to learn and customize, your style. My only grip is the material its made with, the cushions aren't my favorite. They are comfortable but they feel a bit cheap idk, but i recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron, thank you so much for the 5-stars rating! We are really pleased to hear you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! ~Earl