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Customer Ratings & Reviews

Your price for this item is $278.00

Customer reviews

Rating 4.7 out of 5 stars with 12488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 12,488 reviews
  • Rated 5 out of 5 stars

    Sony Noise Cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. The noise cancelling piece is AMAZING, your ears will love you for that feature alone. The sound when you are playing music is wonderful as well. Definitely worth the $$$.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kellymg02, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Happy Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Great sound, excellent noise cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EveryMan, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of headphones I've ever bought for myself. Sound quality is incredibly crisp and noise-cancelling is amazing. If you're still over the fence whether to buy this or not, at a $200+ price point (when on sale), it's a must-buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ERPZ, You've made an excellent choice! We're very pleased to hear you like the amazing sound quality and industry-leading noise cancelation of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Fantastic product for noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic noise cancelling and sound quality. The only small grievance is that, ergonomically, you can definitely feel the pressure and sweat after several hours with them on such as plane rides

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fuzion,

      Thank you for the 5-star rating and we are glad you like the sound quality and noise cancelation of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this some of best features on the market and great audio

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FRED,
      Thank you so much for the feedback!

      It brings us great joy to hear how much you're loving your WH-1000XM4 headphones.
      The combination of industry-leading noise cancellation and smart features like Speak-to-Chat really makes a difference.

      We appreciate you choosing Sony!
      All the best,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible noise cancelling. Can finally listen to audiobooks or music in peace. Audio quality is good after researching EQ values for the stock app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Byulos, That's amazing! We're delighted to hear that you're enjoying the incredible noise cancellation and great sound quality of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam Sony_US

  • Rated 5 out of 5 stars

    All around great for this price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for more than a year. Very durable, smooth, light. Cant go wrong with this compared to 2023 headphones, still competes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AvazjonA,
      Nice! Worth every penny, right? Thank you for sharing your experience with our Sony WH1000XM4. We are pleased to hear that you enjoyed the durability, smooth, lightweight design of your XM4. Thank you for your purchase and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    My Personal Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent headphones. Great for school and home. You can hear every note of musical instruments.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lykearoq, We are happy to hear that you now have a great pair of excellent headphones for school and home. Thank you for your purchase. Enjoy your music! Vincent Sony_US

  • Rated 5 out of 5 stars

    The Best Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have amazing noise cancelling, the gestures are great, and the sound is amazing. I love these headphones and I recommend them to everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AryaN, we're glad you like the noise canceling, gestures controls, and sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Noise canceling Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were perfect noise cancelling headphones. These color was different and perfect to stand out from just black.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobinW, we're glad you like your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazinggg the beat headphones I have ever used thank you soo much sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DahnirR,

      Thank you for choosing Sony!

      It makes us really happy to hear that you love your WH-1000XM4 headphones! We're so glad they're the best you've ever used. Thank you for sharing your positive feedback.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Very nice...and the blue doesn't hurt either....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality LDAC, excellent ANC, and utilize the wired connection for a better sound option (saves battery life as well). Got the midnight blue. I had the XM3s and no real difference...except if you need multi-point connections.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanO,
      Thank you for sharing your experience with us. We're glad to hear you are enjoying the amazing sound, excelent noise canceling features, and wired connection with your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best cell phones on the market.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The noise cancellation on the headphones are great.. they sound fantastic. I love the EQ in the app. Everything about the headphones is premium. I would highly recommend these headphones to everyone... In my opinion, they are definitely worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EJSP,

      We are so glad to hear that you are enjoying your WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.

      Thank you for choosing Sony and enjoy your headphones!
      David Sony_US

  • Rated 5 out of 5 stars

    Awesome and best headphone I ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and best headphone I ever had! These Sony - WH-1000XM4 Wireless really worked while flying high on a plane, especially with the noise cancelling feature on my 10 hour flight! So happy I got them!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Designer, Thank you for the awesome review! Good to know you're enjoying the industry-leading noise canceling feature especially during long flights.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Very good value for the product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift and they love it. The ANC works too well! Couldn't hardly hear anything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlexH,
      What a perfect gift! It's nice to hear that they love your gift and appreciate the ANC of our WH1000XM4. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Sound quality and noise cancellation is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dante,
      Perfect! We're thrilled to hear you love the superb sound quality and noise canceling features of your WH1000XM4 headphones. We are committed in providing our customers with the greatest experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! But the color is not what I expected.The noise canceling feature is fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZunP, we're glad you like the noise canceling feature of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancellation ever. Quality is too good. The way it has transparency mode when we talk amazing. Nice way to forward,backward and volume controls

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RahulV,

      Great! We're glad that you like the noise canceling function, sound quality, and touch controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Fantastic effects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones provides high feel of thr bass music could enjoy the depth of the music!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KKRR, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Earphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.i recommend to everyone out there for runnera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, AsfishA!

      We are so pleased to hear that you love your WH-1000XM4 headphones and that you're recommending them to other runners. It's truly rewarding to know they are a great fit for your active lifestyle. We designed them to deliver excellent sound and comfort for a wide range of uses, and it brings us great satisfaction to know that we have succeeded.

      Thank you again for being a Sony customer and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US