Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 13 yr old originally wanted apple headphones. They ended up being painful on her ears. Bought these Sony as second choice and she loves them so much better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MTay, Good to hear that she loves her newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Buy these:)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it! If you’re still debating, here’s your sign to buy them:)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RineJ,
You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
Beautiful matte midnight blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. They're comfortable and cute. I love the midnight blue color and the case that comes with them is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesL, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable ear padding and head band. The sound cancellation work very
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TimA, We are happy that you are comfortable wearing your new Sony wireless headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Vincent
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone. Fast switch between devices. Can wear for extended time without ear pressure or pain
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaG, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound!!! Best purchase!!! Very comfortable to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great, Awesome! We're glad that you are enjoying the sound quality and that you find these headphones comfortable to use. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph
mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Sony head phone sound is great very useful the price kind of high but is very durable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EtsegenetS, That's awesome! We are thrilled to hear that you love your Sony WH1000XM4 wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
Very nice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loves it so much .she plans will buy another onr
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TommyL,
We're so glad your daughter is enjoying her new headphones, and it's a huge compliment that she's considering another pair. The WH-1000XM4 headphones are designed to provide an excellent audio experience, and we're happy they've been such a hit. We appreciate you sharing your positive feedback.
Thanks for choosing Sony.
Best regards,
Eliab
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling and the sound quality is so great! I can finally stay focus and stop getting distracted from all the little noise around me. My partner and I both got this same model because we love it so much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous, We're glad that you like the sound quality and noise canceling feature.The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is awesome. I been wanting to buy this ever since it was always on TikTok. It was a right decision to buy it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reizel,
You made the right choice! We're always happy to hear from you. We're glad to hear that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and we hope you enjoy your headphones from here on out. Have a great day!
-David
Comfortable Headphones for a big head!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pair of over the ear headphones. I've got a fairly large head (and big ears) which was an issue for my Beats headphones, but not with these. Very comfortable, excellent noise cancelling, and incredible sound,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrHutz,
Amazing! We're glad that you like the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best purchase ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best headphones I have ever owned and I am not a big fan of over ear headphones. The sound quality is fantastic and to me way better than any other over ear headphones. For the price you really shouldn't pass these up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wrxguy84, We're glad you like the sound quality of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is definitely an excellent headphone with superior quality with the price range. While still have room to improve: - can be lighter, - it has some features could trigger by mistakes, such as speak to chat.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HaoZ, Awesome! Glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Great travel headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very comfortable and have large ear cups compared to some of the others in the business.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Clearmist,
Great! It's nice to know that found the perfect headphone for your travels. Surely, you'll enjoy your trips listening to your favorite music with this on. Awesome comfortability and amazing sound quality. Thanks for choosing Sony! - Marco
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great i need to concentrate when im doing my online classes. I dont hear anything in the house except my class when i use these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Linda,
Thank you for the purchase! We're glad to hear that you like the headphones for your online classes. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony!
-David
These headphones really work great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones really work great and it’s a bit expensive unless you get it during the holidays during Black Friday sales but it has a great feature called speak to chat which allows you to be able to listen to your music but if someone comes in and you need to speak with them we don’t have to take your headphones off really nice sound although it does feel a bit hot at times
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rastaman22,
We're glad that you like the sound quality and Speak-to-Chat function of the headphones. It's unfortunate you're not having the experience with its fit. Make sure to adjust the headband for optimum fit and comfort. You may be experiencing a symptom called listener fatigue. That is where your eardrums work hard to manage the volume that flows through your ear canal. The louder the volume, the bigger the strain on your eardrums, which then causes the feeling of fatigue. Try lowering the volume or take a break from wearing them for a while. The longer you wear headphones, the more your ears may hurt. You may need to limit your headphone usage.
Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony.
~Ralph
Good shizzz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality. Good sound. *cough* a little more bass wouldn’t hurt lol but it’s niceeeee tho.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KRay901,
Thanks for sharing your 5-star review and experience with the WH1000XM4. Your feedback about the bass is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Sound quality may vary depending on the source content. You do have the option to adjust the equalizer function of the Sony app to tailor-fit the sound quality to your needs. Hope this helps.
Thank you for choosing Sony!
-Ralph
headphone upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound, light, easy to setup and use, good for music and phone calls
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wassman1, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
Very good if not used on samsung smart tvs.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im giving this 3 stars due to the lack of connectivity with samsung smart tvs.If i only knew about this stuttering isue before purchase.Overal its has if not the best quality sound on the market.It only has 1 issue ( stuttering on samsung smart tvs ).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechMinimalist,
We're glad that you like the sound quality of the headphones. It's unfortunate that you are having connectivity issues. For optimum performance, make sure that the software version of the headphones is updated (via the Sony Headphones Connect app). You may also refer to the troubleshooting steps on this link to help resolve the issue:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752755.html
Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with the WH1000XM4.
Sincerely,
-Ralph
Sony Social Support
The best headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my husband and he loves it so much. He’s very happy with this product. He had tried the more expensive and well known brand and returned it and got this one instead. Very happy and would highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Margie, Great Choice! Choosing these headphones will definitely be worth it. We're happy to hear this was a great gift to your husband and he is having an enjoyable listening experience with his new WH-1000XM4 Wireless Noise Canceling Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for sharing this awesome feedback and for the 5-star rating! -Jess