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Customer Ratings & Reviews

Your price for this item is $278.00

Customer reviews

Rating 4.7 out of 5 stars with 12489 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 12,489 reviews
  • Rated 5 out of 5 stars

    ANC Champions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ANC headphones yet! The multipoint Bluetooth is great when you figure out how it works. The sound cancelling optimizer originally ruined the noise cancelling after I used it twice but I exchanged them and they’re back to normal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Plantlife22,

      You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent quality. Great sound and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosG, we're glad you like the ease of use and sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    The Ultimate Headphones!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones a few weeks back and the battery is phenomenal!! Ive charged them once since i have had them so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Briana, We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift to make music better then the beats everything work good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelM, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best headphones!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are definitely the best headphones money can buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi R284!
      Thanks for your 5-star review! It is truly wonderful to know that you're enjoying the WH-1000XM4 headphones.

      With our WH-1000XM4 you can enjoy a powerful noise cancellation feature with Dual Noise Sensor technology.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great Headphone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving it! It entertains me and I really like the sound cancelling when I don't want to be distracted especially when I do my homework!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi marga, You've made an excellent choice! We're glad you like the great noise cancellation of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    noise canceling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling. Good quality for the price we paid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bragg, we're glad you like the noise canceling feature of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Nee for trip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well, bought before a trip and really liked them on the plane

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, TylernB! We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones i would definetly recommend. Audio qaulity is good I like the noise canceling, can drown my girlfriend out when needed...naaaa but seriously good heaphones get them especially if they on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris,
      Thank you for your positive feedback and recommendations. We're glad the headphones suits your need and expectations. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Head phone’s

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head phones I’ve ever used especially while working out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayson,

      That's great! We're glad to hear that you like the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first pair of noise cancelling headphones, and I am never going back. It is perfect for me while working from home. I have used it hours on end without feeling any headaches

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jennnnnnn,

      You made the right choice with the Sony WH1000XM4! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing upgrade from XM2s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the XM2s and needed an upgrade, not sure how Sony made such a good product even better but these are a great replacement/upgrade

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamH,

      You made the right choice in upgrading to the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    They are great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are what i expected and i love them cant go wrong with these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelC, Thank you for the wonderful feedback! We're very happy to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date, these headphones are working great! Good purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NancyT,

      Thank you for choosing Sony!

      It brings us great joy to hear that you're enjoying your WH1000XM4 headphones! Thank you for sharing your positive experience with us. We appreciate your support and hope you continue to love your purchase!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great headphone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to connect to your phone and the app is easy to use. The noise canceling feature is amazing and the sound quality is great. Worth the price. I also love it comes with cords if you want to use a headphone jack on computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did you hear me son?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son. He enjoys them for playing his video games and listening to music and movies. I think they’re permanently attached!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeanS, we're glad your son is enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Would recomend these to a friend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found these to be excellent. Love the noise cancellation and the sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RichardU,
      Thank you for your purchase. We are plesed to hear your appreciation on the noise canceling capability and awesome sound quality of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony rocks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sony headphones are comfortable, have great sound and have excellence build quality, definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MusicLover911,

      Amazing! We're thrilled that you like the comfort, sound quality, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    These are top quality and worth the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these headphones for nearly a year! I’ve been using them with my desktop computer. Excellent sound quality and easy to use, hands down!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PrasadB,

      Perfect! We're glad that you like the sound quality and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones! The color is perfect and so is the noise block.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DionicioO, we're glad you love your new headphones! Thanks for choosing Sony! ~Earl Sony_US