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Customer Ratings & Reviews

Your price for this item is $278.00

Customer reviews

Rating 4.7 out of 5 stars with 12489 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 12,489 reviews
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones! The color is perfect and so is the noise block.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DionicioO, we're glad you love your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony 1000 M4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Question , best ever for everything, I have it for more then 2 years, live sever for me (noise canceling)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterA, great! We're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Not to loud, but good enough for most.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Sounds Good. Max volume could be better though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi datboidago, We're very grateful for this positive feedback! Good to know you appreciate the comfortable fit, good sound quality, and overall features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impeccable sound! Well built. Easy to use. Noice canceling works amazing. Worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LoganD,
      Great! We're glad that you made the right choice in getting our Sony WH1000XM4 and pleased with the sound quality, noise canceling capability and how easy it is to use. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great Headphones.. Better than the Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Recommend them over the beats by Dre. True Noise Cancelling headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mpcougar14,

      You made the right choice with the Sony WH-1000XM4! We're thrilled that you like the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. I use them all day and night. Working out, office meetings and around the yard..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeO, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Amazing sound quality and at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and at a great price! I bought these for the black friday sale and I do not regret it. The bass is great for music and for watching movies. Hope these will last me along time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MicahH,

      Wow! We are really thrilled to hear that you are happy and satisfied with the exceptional sound quality- especially the bass sound when listening to your music & watching movies, reasonable price, and overall performance of your new WH-1000XM4.

      The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.

      Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. The design itself are so cool. I bought these for travel use and they do the job on the plane. I love these headphones. Only gripe I have with these is that wearing a mask and having these on my head tend to hurt my ears after while since the the mask is the over the ear style. Other then that these are great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaceWindu,

      We're glad that you like these headphones for your travels. Your feedback about its comfort when using with a mask is greatly appreciated. Make sure to adjust the headband of the headphones for optimum fit and comfort.

      Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for sharing your review and for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Decent Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelation was just okay, I expected it to be a little better but maybe that was just high expectations. Noise quality is good and there's a lot of features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GisselleM,
      Thank you for your feedback and for appreciating the noise canceling capability of our WH1000XM4. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really loved it. it sounds really nice and helps me through everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JojoR,
      That's nice! We're glad that you are pleased with the audio quality of our XM4 and how it helps you focus on your tasks. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones I would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VincentV,

      Thank you for your review! We're so glad to hear that you love your WH-1000XM4 headphones and would recommend them. Your positive feedback is greatly appreciated!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    More value for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this MX5 at a discounted price of $229. Offers a really good value for the sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dennis, we're glad you like the sound quality of our industry-leading noise canceling headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Awesome sound and tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. The ANC is really good along with the other features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Esco,

      Thank you for the 5-star rating and we're glad to hear that you like the sound quality and noise canceling of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definite sound proof when working out or simply walking on the street. No outside noise. One of the best headphones out there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarleneC, we're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    THE BEST WIRELESS HEADPHONES OUT THERE!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, Sony creates the BEST Noise Cancelling headphones on the market at this price point. If you can get these on a sale, or want to find an amazing gift for someone, get these. They will not be let down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wsos, Great! We're glad that you like the noise canceling feature of your new headphones. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using them for gaming. Great sound quality and noise canceling. I am looking forward to using them for air travel. Love the case as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kristin, That's awesome! We're very happy to hear you're having an enjoyable listening and gaming experience with your WH-1000XM4 headphones. Good to know you like the amazing audio, excellent noise canceling feature, and you love the carrying case too. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you so much for the 5-stars review and for choosing Sony! -Jess Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice set of headphones

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price, fits comfortably, long battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi King,

      You made the right choice! We're glad that you like the fit, comfort, and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality for the money. Would recommend to other people vs spending more money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrancesW, Perfect! We're so happy to hear that you believe your new Sony WH1000XM4 is worth its price. Your recommendation means a lot to us and thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Perfect Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation, ambiance control, and sound. Better than the XM5s which i previously had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaiI,
      Nice! Thank you for sharing your feedback with our Sony WH1000XM4. We are truly happy to hear that you are pelased with the noise canceling feature, ambiance control and sound quality of our Sony XM4. Thank for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Surprising upgrade to xm3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony wh-1000xm3's were almost perfect. Best headphones on the market, until now. The Sony wh-1000xm4 fixed the few MINOR improvements wh-1000xm3's needed. I don't know if a "perfect headphone" exists, but if it does, it's the xm4!

    I would recommend this to a friend