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Customer Ratings & Reviews

Your price for this item is $278.00

Customer reviews

Rating 4.7 out of 5 stars with 12490 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 12,490 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. Noise canceling and great sound. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelissaG, Thank you for sharing your wonderful review of your WH-1000XM4! We're delighted to hear you are enjoying the incredible sound quality and exceptional noise canceling feature of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    XM4 Best Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pair of headphones I have ever had, I used to have a pair of Beats Studios and those broke on me and were also pretty heavy. The XM4s have great functionality with their touch pads which make switching songs, and changing the volume feel effortless .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiltonJ,

      You made an excellent choice upgrading to the Sony WH1000XM4! We're glad that you like the touch controls of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Headphones as gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Gift and recipient really loved the way they function and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryan, we're glad you love the function and sound quality of our product! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    M4 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sync wireless to my computer and phone, and switching between the two is simple and quick.Noise cancellation is excellent and perfect for an airplane, commute, or even around the house.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BL2607,

      Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    It’s the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long time to pull the trigger on this purchase. The drop in price during one of the recent sales made it a no brained. It’s the best noise canceling headphone out there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PLand! Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the previous version for 5+ years, still working, but needed to update, I loved the folding on my XM3 so that's why i went with the 4 instead of the newer 5. Definitely worth!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diego, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl Sony_US

  • Rated 5 out of 5 stars

    sony xm4 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. So helpful for studying and they look really cute!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mimi,

      Perfect! We're thrilled that you like the design and performance of these amazing headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Connects easily. No issues whatsoever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AndiB,
      Nice! We are truly happy knowing that you are pleased with the audio quality of our XM4 and how easily to connect it to your device. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great headphones!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father in law. It is harder for him to distinguish speaking in movies and this helps with isolation of the voices. He also enjoys his music, so the high res is a great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mood, This is a great gift idea! We're very happy to hear your father-in-law is enjoying his new Sony headphones, especially when watching movies. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Quick Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are f@%k!ng amazing! I highly recommend this product. I was bummed that I had to take a break from 'em so they can charge. The Sony XM4 is (arguably) the ANC king (atm). Pick 'em up if you can.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MovieLord98, Awesome! We are glad to hear that you are happy with the headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best headphones out there!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good! Never thought I would want these types of headphones because of the price but I won’t go back to any others! Lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abraham, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! More than happy, price was very competitive. Very good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorC,
      Nothing makes us happier than hearing about happy customers! Thanks for the awesome feedback. We always strive to deliver the best quality with our products. Nice to hear you like your WH1000XM4 headphones. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Great noise cancelling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using them for a week, and all I can say is that the sound quality is great and the noise canceling is the best (airpods pro are great but fall behind this headphones). The only con is that after some time they hurt the ears and cause sort of a headache. Check if they fit your ears, otherwise it could be a painful experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luigi87, we're glad that you like the sound quality and noise canceling function of the headphones. Make sure to adjust the headband of WH1000XM4 for superior comfort and fit.

      We appreciate your feedback. This will certainly help us improve the quality and performance of our products. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent Sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for over an year, No complaints Sounds quality was as awesome as it was

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pranith,
      Wow! That's nice to hear that you are enjoying the awesome sound quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the money. Amazing sound quality and noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EsmeraldaD,
      Nice! We're truly happy to hear your satisfaction on the sound quality and noise canceling feature of our WH1000XM4. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    God

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones. if you're smart and dont want to spend all your money or airpod maxes. BUY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShaunP,

      Very nice! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you liek your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony and have a great day!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME SOUND, however it is annoying if you lean to the right and the right ear side where you can tap for controls accidentaly touches you and youre in middle of a call and hangs up….

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yeyomac, Awesome! We're glad that you are loving the sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great quality and true noise canceling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch noise cancelation. Liked it. Worth of buying!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Atik, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    SOUND PERFECT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. Really serves the purpose. It is expensive in my opinion. If you really need it, it is worth buying it. Will recommend it to future buyers/users.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bhey, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing and really comfortable, i am so glad to buy this model

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeyedehmasoumehS,

      That's great! We're glad to hear that you like the comfortable design of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US