Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own both these and the bose 700's and these feel much better on the head are much lighter and I prefer the touch controls on these. The sound is great and the noise cancellation are awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Colbain, Glad to hear that you are happy with the features, sound quality and noise-cancelling if your new WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Sounds good to me
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prestine sound and clarity in top tier class. Would purchase again for music applications and with TV. Could be a tad lighter for better comfort however.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechSavy, Thank you for the amazing review! Good to know you're enjoying the sound clarity of your Sony WH1000XM4. We appreciate your feedback about the weight of the unit. To ensure a comfortable fit and to use the unit for longer periods, please adjust the left and right slider. This unit also has super-soft, pressure-relieving earpads foamed urethane that evenly distributes pressure.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Great Sound and Durable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earphones are worth the miney, i got them on sale so they were a steal, but if u have the opportunity to get the newer one do it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Akram! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best headphones !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality ! These noise canceling headphones work absolutely amazing !
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KellyS,
That's nice to hear that you are amazed with quality and noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Good products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supper good sound cancellation battery can last for at least 3 days uses
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lizzie, awesome! We're glad you are enjoying the our product! Thanks for choosing Sony! ~Earl
Sounds great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend these for travel. Noise cancelling is truly a game changer and I really like the bronze accents on the black. USBC is also a plus! Amazing sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi spiffy23, Great! We're very happy to hear you appreciate the amazing noise canceling feature and sound quality of your new WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Worth it :)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love wearing these out during the cold since they keep my ears warm. They really do its job with blocking a lot of things out with its noise suppression, I'll be sitting with a friend and the only way to get my attention is just to wave in front of my face. It also has a sound equalizer so you can adjust what the audio sounds like as well, which is very nice :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JimmyP,
That sounds great! We are very happy that you are satisfied with your purchase and enjoying the awesome audio quality and excellent noise canceling capability of our WH1000XM4. Plus, it's nice to know that the headphone also help you keep your ears warm through the cold weather. Thank you for choosing Sony! - Marco
Amaizing Headphones!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the price, upgraded from the Beats Studio’s and these are way higher quality in product and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ST3RB3N, You've made an excellent choice! We're glad you're enjoying the overall quality and amazing sound of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! We love these headphones and all the features they have to offer
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Haley,
Thanks for sharing your thoughts on our Sony WH1000XM4 and we are gladly to hear that you are satisfied with sound quality and awesome features of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Amazing sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best over the ear headphones I have ever purchased, yes they are very expensive but they’re worth every penny. The only downside is that they don’t cancel out the noise from the wind if your outside.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patrick,
We appreciate your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the noise canceling function is greatly appreciated. The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Check that the Adaptive Sound Control is turned off. Check the setting of the Adaptive Sound Control on the “Sony | Headphones Connect” app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient.
Hope this helps. Thanks for choosing Sony.
~Ralph
A+++++ quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones ever.Better than Apple. Amazing gift for children
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Irina, That's really cool! We're thrilled to hear that you feel the WH-1000XM4 the best sounding headphones that you've purchased. It's good to know these headphones were a perfect gift for children and they are enjoying the top-notch sound quality and overall features of our WH-1000XM4. Thank you for leaving us such a wonderful review! Thank you so much for your purchase! -Jess
I love it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THIS HEADPHONES, REALLY CONFORTABLE, If you dont what to get this is what you need...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoemiR, wow! We're glad you love our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Amazing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used my Sonys almost everyday for 3 month and I have never had a problem! The nosie-cancelling makes music so immersive!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpencerP, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing SONY! ~Earl
Great noise cancellation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is great i love it for mowing my lawn and jamming out at the same time. The sound quality is also fantastic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
Amazing! We're thrilled that you are enjoying the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Headphone Review!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.XM4’s by Sony couldnt be a better choice for myself. Love how comfortable they are. I give them a 4.5/5, solid set of headphones for the gym and everyday use. I just dislike the talk for ambient sound feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankieMojo, we;re glad your are enjoying our industry-leading noise canceling headphones. We understand your feedback regarding the ambient sound feature of your SONY unit. If you are referring the Quick Attention Mode, please check this link for more details:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752815.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
The Bose is better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because the Bose is better. For about $40.00 more the sound is $400 better. However, the Sony was very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LGCXthebest,
Thank you for the feedback. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
-David
Love My Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the gold standard of noise cancelling headphones in the industry currently.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AliH, We are happy to hear that you love your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Great performance with poor quality.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first impressions of the headphones were positive, based on also owning the earlier competitors, the included accessories were on par with what others offer. The sound quality and noise-canceling is excellent while the battery life outperformed my expectations. The only improvement would be to have more seamless switching when connected to two devices. The performance of the headphones made these my go-to headphones for work and leisure for the last year and a half. Until recently where the right ear cup swivel joint broke and the retaining clip sprung loose. This is a common problem search to find numerous threads. Contacted support only to be told physical or cosmetic damage is not covered by the warranty. The part that failed is under the headband with less than 1mm of access. Very unusual for many people to see common damage in difficult-to-reach areas all on the same ear cup. The manufacturer does not stand behind their product while the competitor headphones I own are 4 years old and still perform great with no issues.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Drew,
Thank you for bringing this to our attention. While we are glad you like the sound quality, noise canceling features and overall performance of the WH1000XM4, we're sorry to hear that it broke down after a year and a half of use. May we know the case number so we can review your file in the system and do the best possible for you?
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Phenomenal.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound. Encapsulating ANC. Good controls. Love the headphone jack for wired use with my PS5 and Xbox.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bihazards,
Fantastic! We are so happy to know your satisfaction with the incredible sound quality, industry-leading noise canceling feature, and user-friendly controls of the WH-1000XM4. We are also delighted to hear that you love the 3.5mm aux input of the headphones for wired connection. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Perfect Noise Canceling
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After much research, I grabbed these earphones on sale! These go with me everywhere I travel to. The Noise canceling is awesome! Of course, the sound is as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donovan, Great! We are so glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl