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Customer Ratings & Reviews

Your price for this item is $278.00

Customer reviews

Rating 4.7 out of 5 stars with 12491 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 344 Showing 6,861-6,880 of 12,491 reviews
  • Rated 5 out of 5 stars

    Sony is still Boss

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Superior quality and performance. Sony is still worth the money and they just keep getting better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diva, Thank you for giving the WH-1000XM4 a perfect rating! Glad you love the amazing build quality and overall performance of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and quality! The perfect choice for almost everyone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Martin, Awesome! We are glad to hear that you are happy with your new WH1000XM4! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Little peace and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. When she wears them she’s in her on world with the noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dud1, we're glad to hear that your daughter loves our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    The best out there !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good !! The battery life is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinG, perfect! We are truly delighted to know about your satisfaction with the long-lasting battery life and amazing performance of your WH-1000XM4. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent we love them. Very good quality. We don’t tear any noise!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichelleM,
      That is awesome! We're thrilled to hear that you are satisfied with the quality and noise canceling capabilty of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, these are by far the best ones i ever bought!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Axel,
      Great! We're delighted to hear that you are pleased with the quality of your WH1000XM4. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing set of headphones. really awesome sounds and has a stellar frame for your head

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dannybreakfast,

      We appreciate the 5-star rating and we're happy to hear that you like the sound quality and design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I’ve ever owned. The sound is amazing and it was so easy to set up and use. I want to get another pair for my wife now. I can’t wait to use these when we travel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ek88, we're glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    sons christmas gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son just had to have these, the sound quality is great!!!! better be for the price. they live up to their expectation, however beats provide just as good quality and were cheaper

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ktdet,

      You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than my Beats! They are an excellent quality! In addition, they are so cool! All my friends are jealous!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OkilaE, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it but I mean theres the only difference from other headphone is the NC thats it every other sony headphones sounds the same when you fix the sound in the app so just buy the cheapest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my grandchildren (2) and they love them. They have adequate noise reduction, but they didn't want to be oblivious to everything going on around them, and these are perfect,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SherryG,

      Perfect! We're glad that your grandchildren are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    amazing

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insane quality and noise cancellation, really good product overall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Zahim,
      Awesome! That's nice to know that you are satisfied with the noise canceling feature and overall quality of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sound is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing. Great buy. Although I drink the Apple Juice, I could not justify the price of their new headphones. I did my research, listen to a paired these, and was sold!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianM, Excellent! We're glad that you like the sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Wonderful headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic. The noise canceling is the best out of any headphone I have ever owned. I was always a bose/beats guy, but the WH-1000XM4 have converted me to a Sony guy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James, We're very grateful for this positive feedback! We're glad to hear that you are happy with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for sharing this positive review! Jay Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my son loves these headphones!! They were a Christmas present!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DebraI,
      What a nice Christmas gift! We are truly delighted to hear that your son loves his new Sony WH1000XM4 headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If he hasn't already, please tell him to check our Sony Headphones Connect app which will let him fine-tune his music to his liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    one of the best headphones you can buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic headphones, great sound quality, app could use some work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UncleFelix, Thank you so much for taking the time to leave us a review of your
      WH1000XM4. We're pleased to hear you like great sound quality this unit delivers. If you have any specific suggestions or features you'd like to see on the Sony Headphones Connect app, feel free to share them with us. Your insights are important to us as we work to meet and exceed your expectations. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the headphones as a Christmas present for my daughter. She loves them. They last about 30 hours between change.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MDLC,

      You made the right choice! We're glad that your daughter is enjoying the battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    great noise cancelling for studying on campus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost essential when tou like to study on campus and block out people around you. The sound is incedible and good price on sale

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi stace, we're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love listening to music on these headphones. Noise cancellation is also great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaC,
      Awesome! Thank you for sharing your review and we're happy that you are enjoyed listening to your favorite music with our Sony WH1000XM4. We're glad that you like the audio quality and noise canceling feature of the headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US