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Customer Ratings & Reviews

Your price for this item is $278.00
The comparable value price is $348.00

Customer reviews

Rating 4.7 out of 5 stars with 12493 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 12,493 reviews
  • Rated 5 out of 5 stars

    Awesome Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones connect easily using Bluetooth. Awesome noise canceling ability. Music quality is better or equal to more expensive headphones. If you buy these you won't be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Morgan,

      We're glad that you are happy with your investment. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Music sounds great. Noise canceling is great. I was looking at these and Bose, but these sounded better. Only con is the bass. Not as good as skullcandy but decent. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones I’ve had In years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones! I love how it drains out kids and other background noise unless I touch the side of the headphones with my palm. Great sound great wireless and excellent corded.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Turtleslover223, Awesome! We're glad to hear that you love the noise canceling and sound quality of the WH-1000XM4 Wireless Noise-Canceling Headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Amazing Kanz

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Was Waiting For These To Come Out & when They Did.... XM4's Did Not Disappoint The Cancellation is Outstanding & The Sound is Sony's Signature Symphony of Magic!!! Highly Recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrWendall23,

      Awesome! We're glad that your patience has paid off. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great sound and easy pairing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and easy pairing. I paired it with both my phone and PC and it works great. It automatically switches between the two devices!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RedChipClip,

      Perfect! We're thrilled that you are enjoying the sound quality and multipoint function of the headphones. It's also great that you had an easy time pairing these headphones with your devices. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent headphones I love them I highly recommend them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MiguelRodriguez,
      Awesome! Thank you for your recommendation and we are very happy to hear your satisfaction on the performance of our WH1000XM4. You can now listen to your favorite music without any distractions. Enjoy! Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints! I work from home so does my roommate who thinks her meetings are more important so she has them on full blast constantly. This has saved my temper!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pnwrunner,

      Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I use them every day. I love the fact that when I talk it turns off what I’m listening to till I stop talking for around 15 secs Great sound, and the noise canceling is amazing as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alexander,

      Great! We're glad that these headphones are already part of your daily lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for a trip to Phoenix. Best quiet flight ever. Highly recommend. Works great with my Sony Bravia too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi johnnypball, You've made an excellent choice! We're thrilled to hear you're enjoying the amazing noise cancellation of your Sony WH-1000XM4 headphones.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound ,my daughter love them. Likes them better than the Beats.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sound,
      That's awesome! We are truly happy that your daughter loves her Sony WH1000XM4 for its sound quality. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If she hasn't already, please tell her to check our Sony Headphones Connect app which will let her fine-tune her music to her liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is simply amazing! Use them all day at work and the noise canceling is a huge bonus!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JRFlooring, Great! You definitely made the right choice. We really love to hear you like the amazing audio and excellent noise cancellation of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones and quality!! and easy to navigate with the app!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello stargaze,
      Awesome! We are truly delighted that you are amazed with the audio quality of our WH1000XM4 and were able to utilized the Sony app to your desired preferences. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Wireless works well and they have great sound quality. Are pricey but the build quality is good. One thing though is that you have to be careful not to get them wet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manwithgame,

      Thank you for the 5-star rating! We are glad you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Great Noise Cancelling Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the M2 for the last couple of years and decided to upgrade primarily due to the additional software features offered in the newer version. I will say that while they are lighter than the previous version, the materials feel less premium. Outside of that, I love these headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenzie,

      We're glad that you like the additional features of the WH1000XM4. Your feedback about the material is greatly appreciated. We hope you continue to enjoy the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best Headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, beyond my expectations. I will buy another one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TanNguyen,
      That's great! We are delighted to hear that you are pleased with the sound quality and our WH1000XM4 exceeded your expectations. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Can't wait for your next awesome review. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Noise canceling

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this headphones for my daughter's Christmas gift and she love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SandraS,

      That's wonderful to hear! We're so glad your daughter loves her WH-1000XM4 headphones and that they were a hit Christmas gift. We hope she enjoys many hours of amazing sound!

      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Excellent Sound, Excellent Noise Cancelling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and noise cancelling capabilities . Used these on a plane recently and couldn’t hear a peep around me! Highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MortalX, Excellent choice! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! -Carl Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are so amazing and the noise cancellation feel so awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jose, Great! We're very happy to hear that you're enjoying the excellent noise cancelling feature of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony headphones, which is why I always buy them! Better than Bose, Beats, etc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaleficentMoon, Awesome! We are glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and the sound quality is fantastic. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CharlesH,
      Wow! Thanks for your recommendation and we are thrilled that you are amazed on the fantastic sound quality of our WH1000XM4. Enjoy and thank you for choosing Sony! - Marco Sony_US