Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Still relevant and sounds vey good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OmarM, We are glad that you like the sound quality of your new Sony wireless headphones. Thank you for your purchase. Enjoy your music! Vincent
The Elite Best of the Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive but worth every penny very comfortable noise cancelling is next level sound quality is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CLE23,
You made the right choice! We're glad that you like the comfort, noise canceling function, and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Perfect when traveling
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for travel, which is why I wanted them. It cancels out the low end sound really well, but you can still hear some things. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryce, Thanks for sharing your experience with the WH1000XM4 Wireless Noise Cancelling headphones. We're glad to hear that you enjoy listening to it during your travels. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
Good but not the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re really expensive but they sound really good but I actually like the Microsoft surface headphone more the touch controls are trash and they don’t send you with a aux cord with a mic. But I do like them but for the price it’s not worth it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Blowsif1988,
We're glad that you like the sound quality of the headphones. It's unfortunate that you're not having a complete experience because of the touch controls and supplied headphone cable. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance.
When using the touch sensor, it is recommended to use our index finger. You may also find this link helpful:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html
Your feedback about the supplied headphone cable is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Great noise cancelling function and good sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SusanS,
Thank you for your purchase and we are very happy to hear that you are satisfied with the sound quality and noise canceling capability of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco
XM4s are worth the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using these for months now and they are amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EthanPerez, thank you so much for your fantastic review! We're very glad to hear that the Sony - WH1000XM4 headphones have been serving you well over the past few months. They're designed to deliver an exceptional listening experience with industry-leading noise cancellation, crystal-clear audio, and smart features like Adaptive Sound Control and Speak-to-Chat. We truly appreciate you being part of the Sony family! Best regards, -Dominick
Awesome purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality coming out of this headset is off the charts!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DonnaA,
That's awesome! We're happy that you are impressed with the sound quality of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco
Worth a try!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds was great. My personal issue was how they looked when wearing. Kinda looked like big earmuffs. Other than that they're great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lili77,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality of the headphones. Your feedback about the design is greatly appreciated.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Good for non iOS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling and transparency mode are good. However, pairing to iOS and MacOS devices is a pain. Would recommend to non-Apple users.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lill, we're glad you are enjoying our product. We appreciate your feedback about pairing the headphones to apple devices. You can find these links helpful in pairing and connecting the headphones to iPhones and Mac computers:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752768.html?search=iphone
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754729.html?search=mac
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
Excellent noise cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling and full sound. It’s a pleasure to listen to music in these headphone. Also using it for work conference calls and the audio and microphone are crisp and clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hoopla,
We're thrilled to hear your 5-star review of the headphones. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
Great headphone.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headphones. They sound great (not that great as seen on YouTube reviews). Noise Canceling works well. But, in many cases it fails to pickup announcements/ voice. Overall great buy.
I would recommend this to a friendGreat sound cancelation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish i could have bought it sooner, now i wear it all the time
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Alfred99,
It's nice to hear that you are pleased with your new WH1000XM4 for having such an amazing noise canceling capability. You can now focus in whatever you are doing and listen to your favorite music without any distractions. Thank you for choosing Sony! - Marco
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass is really good and such good quality headphones had to get pairs for my siblings !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanessaM, Perfect! Thank you for the awesome review! Good to hear you like the punchy bass and overall quality of your new Sony WH1000XM4. And we're very happy to know that you purchased multiple pairs for your siblings. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
They’re okay.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought they were incredible after reading all the previous reviews, but they’re okay. I was looking for something that would cancel out the noise but my voice from The microphone , but it didn’t do that. Sound quality is good. Maybe the music I listen to sucks idk.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeyWhatsup, thank you for choosing and purchasing our industry-leading noise canceling headphones. We're sorry to hear that you have an issue with the microphone of our product.
Use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or mobile phone is too close to the headset.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Silence
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Noise canceling is serious. Does make this annoying beeping sound when it’s adjusting the noise canceling you can’t turn off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Willthepoolman, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking and turn off the voice guidance feature.
I hope this helps!
Regards,
Carl
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Madevthe right choice. Sony was the better product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeA, great! We're glad you like your purchase! Enjoy your new headphones! ~Earl
10/10
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been doing my research on these headphones for a while to see if they were worth it and they definitely are they are my favorite headphones ever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Garcia,
We appreciate the 5-star rating and we're glad you like the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Great Item
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good quality and very good noise cancellation, 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, Isac! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Worth the buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb headphones! Work use/gym use/ cancels the world around me just as need be!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi F1shyCo, Awesome! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Nice headphones for work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Also have Bose Quiet comfort 35. Sound quality is great, and the features with the hand motion are great. Very happy with the purchase for the work environment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello dj9000,
Thank you for the 5-star rating! We are glad you like the sound quality and hand motion function of the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David