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Customer Ratings & Reviews

Your price for this item is $278.00
The comparable value price is $348.00

Customer reviews

Rating 4.7 out of 5 stars with 12494 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 12,494 reviews
  • Rated 5 out of 5 stars

    simply the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly, these are simply the best headphones available on the market. they sound great. work great. and deliver on everything you'd expect for headphones at this price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi johncfechter, we're glad you love the sound quality of our product. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best headphones that i ever had, they last an entire afternoon

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FiorellaG, we're glad you like our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Wow! Beat consumer headphones period

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever had, noise cancellation is amazing, and the ability to connect 2 devices at the same time is pretty awesome. Everything about this headset is exactly what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SOUNDING HEADPHONES

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones. sound quality is very clear. I prefer these over the apple headphones for sure for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oculus, You've made an excellent choice! Glad to hear you like the amazing sound clarity of your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Xm4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing! Noise canceling works in any environment. Touch controls on right ear are accurate. Being able to connect to 2 devices is a big reason to upgrade from the x3’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love music and they are amazing to have for the experince other headphones cant give.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonB, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony - WH-1000XM4 Wireless Noise-Cancelling Over-

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with this purchase. I am partially deaf so I wanted a pair of over-the-ear headphones. I am very happy with these. The sound is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cyb3rN1nj4, , Great! We are so glad to hear that you are happy with the sound quality of your new WH1000XM4! If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color for headphones and newest model, Great sound system and noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian,

      Thank you for the 5-star rating! We're glad to hear that you like the noise canceling and sound of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headphones for the price, and good sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanT, thanks for your output. We're delighted to hear that you love the sound quality. Thank you also for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Abecé

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodddddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JuanCarlos,

      Thank you for choosing Sony!

      It's fantastic to know that you're enjoying your WH1000XM4 headphones! With their industry-leading noise cancellation, we're confident you’ll love how immersive your listening experience can be. We hope they continue to bring you great moments every day.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Lovin’ my headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony noise canceling headphones are awesome and I use them for work everyday.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonia,
      Awesome! We're glad that you are enjoying your headphones especially while working. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Awesome sound quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. I really enjoy these. It is not completely noise canceling but extremely close.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tammy, we're glad you enjoy our product! We understand your feedback regarding the noise canceling feature of your Sony unit. If the effect of noise canceling is not sufficient, please follow this link:

      https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html?search=noise%20canceling

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and loved the noise canceling! Got it when it was on sale and did not disappoint

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Richard,

      Thank you for the purchase! We're glad to hear that you love the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Awesome sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is literally awesome and 1 of 1 compared to all the heasphones in its class. Definately recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kazi, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noice canceling is amazing will recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JordiL,
      Thank you for your recommendation and we are thrilled to hear that you are satisfied with the sound quality and amazing noise canceling capability of our WH100XM4. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Love the noise cancellation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so much better than the Apple Airpod Max. These have great sound and rewlly good noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Megan, Thank you for the 5-star rating! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sound Proofing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've made in a while and provides great quality sound proofing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianR, we're glad you like the sound quality and noise canceling feature of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Top Notch Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent headphones. The noise canceling and adaptive sound is second to none.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WarrenA, That's awesome! We are glad that you like the noise canceling and other features of your Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Rated 5 out of 5 stars

    The perfect ANC headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the perfect over the ear active noise canceling headphones. Multiple device support, superb ANC, easy to use, and amazing app for customizing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandomReviewer,

      Great! We're thrilled to hear that you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent atrue game changer the sound quality is unbelievable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jc77ink,
      Thanks for this awesome feedback for the 5-star rating! We are delighted to hear that you are satisfied with the sound quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US