Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
A little complicated but then perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little complicated to setup and get just right but well worth the hassle. Wonderful sound quality and noise reduction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Montman,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality and noise canceling function of the headphones. Your feedback about setting up the headphones is greatly appreciated. To have an easy experience when using the headphones, help guides and manuals are available on our support website. Please refer to this link for more information:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product wortg the money and great noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Johnc123,
Awesome! We're glad that you are pleased with your purchase and you appreciate the quality and noise canceling feature of our WH1000XM4. Thank you for choosing Sony! - Marco
Good noise cancellation but issues with Ubuntu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it while traveling and they were super comfortable and the noise cancellation worked like a charm. I've tried using it on an Ubuntu laptop for zoom meetings and it has issues with being set as the default when starting meetings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dnash,
We're glad that you like the comfort and noise canceling function of the headphones. It's unfortunate that you are not having the best experience when using a computer for video calls. Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You can also refer to the steps on these links to help you set up the headphones for video calls:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00250089
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP1000003512.html
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WH1000XM4.
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
~Ralph
Sony Social Support
Sony XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the best headphones money can buy, cant not recommended this any more
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonD! Thank you so much for your kind words! We are truly honored to hear that you consider the WH-1000XM4 headphones the best on the market.
With features like industry-leading noise cancellation, exceptional sound quality and a comfortable design, we strive to create a listening experience that exceeds your needs. Your recommendation means a lot to us!
Thank you for choosing Sony!
Best regards,
Estefany
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are easily the best pair of Bluetooth headphones I have ever owned. The noise cancellation is great as is the sound quality. Best part is, the midnight blue colour is my favourite.
I would recommend this to a friendLove them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The sound quality is amazing! I highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GloryD, perfect! We're glad you love the sound quality of our industry-leading noise canceling headphones! Thanks for choosing Sony. ~Earl
8.5/10
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones the sound is really good and the bass control is pretty nice. Noise cancellation is really good compared to others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angelito,
Awesome! We're glad you like the sound quality, bass, and noise canceling features of your Sony headphones. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris
Great for isolating during flights. Long battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife hates flying. Got these for her on sale. She loves them, they help her with isolating and relaxing. She likes them better than her gen1 AirPod pros for that purpose. The touch/motion controls are a bit gimmicky. The sound cancelling is noticeably better than my 40 dollar (on sale) anker q30s, but for cost, even on sale, idk if it’s worth the extra $180. The Ankers get 90% of the sound that the Sonys cover. I mow the lawn and do yard work with the Ankers. They work just fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TeknikRush,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that these headphones are perfect for your wife's travels. We also appreciate your feedback about the touch controls and noise canceling function of the headphones. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).
To have the best experience when using the touch sensor, please refer to this link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204192
You may also find this link helpful:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. For more information, please refer to this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&cpint=spt-subfooter_contactsupport
Regards,
-Ralph
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones. Can hear great with good sound tamping.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ParkerP,
Wow! That nice to hear that you are enjoying the sound quality of your WH1000XM4 plus the noise canceling feature. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I travel a lot with the military on c17 and c130s i finally can watch movies and understand what they are saying
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tolo, We are really glad to hear that. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Worth It
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my friends birthday and I have also tried it on and I really buy headphones but because of this I was convinced to buy a headphone for myself. The noice cancellation is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SushmaA, Awesome gift! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Very nice.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very good headphones with excellent noise cancellation and great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Conman, nice! It's nice to hear that you're enjoying the noise canceling feature and sound quality of the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit, loud, a little sweaty after a while but not really a big deal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Victoria,
Thank you for the 5-star rating! We're glad to hear you like the comfortable fit and loud sound of your Sony headphones. The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris
goof buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.crisp and quality sound I use it everyday took a bit to get used to on my head all the time but still was amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ipadowner, Awesome! We are glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
For gym use/ casual as well
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones in place of the Bose quiet comfort ones. I was surprised just how well if not even better they performed. Only issue I had with them was that the touch feature was a little sensitive at times while I was working out. Overall great product though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi brandonavila92, Awesome! Glad to hear that you are happy with the overall performance of your new WH-1000XM4 Headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Great battery life
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where have you been all my life. Such a game changer. We have a room with a piano that my daughter pounds on, these make that area so much more tolerable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheGreat, Awesome! We are so glad to hear that you have found the perfect headphones for you! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. -Carl
One of the best headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. These headphones are amazing and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nason,
You made the right choice! We're thrilled that you are enjoying the comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony Sony - WH1000XM4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it enjoying exciting good sounds and the most beautiful music ever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethV, we're glad you love the sound quality of our product! Thanks for choosing Sony! ~Earl
Sony xm4 headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing build quality and sound quality 10/10 I recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Omari,
Great! Thanks for sharing your feedback and we're glad that you appreciate the build quality and audio quality of our WH1000XM4. Enjoy and thanks for choosing Sony! - Marco
Amazing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing and worth the money. They have worked so well and you can’t even hear anything with them on but what your listening to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edenover,
You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph