Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Absolutely Incredible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am by no means an audiophile, but I have tried a large variety of audio playing devices and these Sony headphones are absolutely mind-blowing. I feel like up until this point, I have not heard music before. The sound quality on these headphones are beyond anything I have come across that just leaves you speechless. Also, the noise cancelling far exceeds any of the noise cancelling headphones/earbuds on the market, including the Bose 700s. I can confidently say that these are the best noise cancelling headphones under that 500 dollar range. Battery life is superior and truly does last over 24 hours (30 as described is a bit of a stretch here if you are using noise cancelling), but if you just plug these in for 10 minutes you can get like 2 hours of additional battery life. It is crazy. Microphone quality is excellent. I have used these for video conferencing and have been complemented on how clear my voice is. Background noise does appear to be controlled to a certain extent as well so people can hear you and only you. These are very comfortable and secure on my head. Additional app features help foster a great listening environment. Overall, these definitely outclass any headphones/earphones I have ever come across. However, its only downfall is I do think if a drop of water gets in these, you can say goodbye to these headphones! But these headphones are definitely worth the buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paleocave,
You definitely made the right choice with these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
We also appreciate your feedback about its lack of a water-resistant capability. Thanks for sharing your review and for choosing Sony.
~Ralph
Overall solid headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly and even better to apple pro max headphones. Bought these as a gift but I also have one on my own I was gifted one back in 2021 and it still works perfectly. Overall these headphones have great sound quality and battery life, which is must as a college student.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jazm,
Thank you for sharing your experience with the WH-1000XM4 headphones! We are really happy to hear that they continue to perform well for you and that you find the sound quality and battery life to be great.
These headphones are built with features like long-lasting battery life, quick charging and industry-leading noise cancellation to keep up with your lifestyle.
Thanks so much for selecting Sony!
Warm regards,
Estefany
Not loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very loud even after messing with settings for days. Comfortable and good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexanderH,
Thanks for reaching out and sharing your experience with the WH-1000XM4. We're glad to hear you find them comfortable with good battery life.
Regarding the volume, the headphones do have a volume limit to protect your hearing, which might be why it feels not very loud even after adjusting the settings.
If you continue to experience any issues, feel free to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for choosing Sony. We appreciate your feedback.
Warm regards,
Estefany
Wireless BOOM!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As one not normally discount the quality of Bluetooth over wired headsets, I have to say that these pack a major punch! Bass is incredible, the highs and mids are phenonimal. 28-30hr battery make them great fro travel. Using noise cancelling on my last flight - I couldnt hear a thing aside from my music - and no one could hear what I was playing. The app is nice and has an equalizer. One perk is an option to turn on voice assist, which can turn off noise cancelling if you get a call/start talking. 10/0 would reccomend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Suits, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
Love WH1000XM4, still holds up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Given the build issues of the newer models (failing hinges?) , this one exceeds expectations. Sounds great, with excellent noise cancellation battery life and a useful app with EQ. Comfortable with a great case! Excellent buy on sale!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ARivera,
Thanks for the detailed and insightful review of the WH-1000XM4 headphones! We're so glad to hear that they are exceeding your expectations.
It's fantastic that you're enjoying the core features that make these headphones so popular: the excellent sound quality, top-tier noise cancellation, and a long-lasting battery. We also appreciate your comments on the comfort and how useful is the Sony | Sound Connect app.
Your feedback on the build quality is also very important to us. We understand that durability is a key factor for our customers, and we're pleased to hear that the WH-1000XM4's design and build are holding up well for you. The included case is an essential part of protecting your investment, and we're glad you find it effective.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Pure comfort and Amazing sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4s are on another level. The sound is rich, balanced, and immersive—every song feels like a private concert. What really stands out is the comfort; I can wear them for hours and almost forget they’re on. Premium quality through and through! With it on sale, it was definitely a win!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DanDee,
Thank you for choosing Sony!
It brings us great joy to hear that the Sony WH-1000XM4 has elevated your listening experience with rich, balanced sound and exceptional comfort. Knowing they feel like a private concert and can be worn for hours means a lot to us. We're also glad the sale made it an even better experience for you. Thank you for sharing such kind words!
Best regards,
-Fred
Sony WH10000XM4 headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing set of headphones for the price. The sound quality is really good, and the noice cancelling is second to none. It's very comfortable to wear especially for long hours, and does not hurt your ears like other headphones after a while. The Sony app is also pretty good with plenty of features that you can adjust on your headset. Battery lasts a very long time and getting close to 28-35 hours of battery life and it charges fairly fast too. Also the headset connects really easy to your device unlike other headsets which can get finicky trying to connect to it via bluetooth. The case that it comes with is very nice, sleek, and minimalistic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RN4L,
Thank you for sharing your wonderful review. We are very happy hearing that you are pleased with the audio quality, comfortability, noise canceling capabiltiy, the Sony app, design, easy Bluetooth connectivity and long battery life of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
Wayyy better than Apples Airpods Maxs!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried out Apples Maxs and even though i am an Apple user through and through, these headphones are much lighter and the sound quality is more crisp and clearer! The Airpod Maxs though are better when it comes to noise cancellation. Just by a little. I don’t mind though since the Sonys makes up for that in every other way possible. I have worn these headphones over 6 hours straight for work and it did not once give me a headache or feel one bit uncomfortable. The best part about these is the amazing battery life. I have yet to charge them again since after the first charge. Its been like 2 weeks of daily usage and im at 40%! Thats wild!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YagirlC, great! We're glad you are enjoying your Sony headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Perfect headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for my kid in college. Light weight, comfortable and good noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zrev,
We're so glad to hear that your Sony headphones are proving to be a great choice for your kid in college. Thank you for the fantastic 5-star rating! Their lightweight design, outstanding comfort, and impressive noise canceling truly make study sessions and downtime more enjoyable.
Thank you for choosing Sony—wishing you an awesome day!
DiegoV.
Just get them
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really it’s like 4.5/5 because I wish the headphones could switch more easily between devices. But the noise cancelling customisation is top tier. They are very comfy and the fact there is an option to connect these to a 3.5mm jack makes these absolutely the best. I have only charged these like 2 times in the last year. They have great battery life and the standby time is also amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chelly, we're glad you are enjoying the noise canceling feature and comfort of our product. We appreciate your feedback regarding the multipoint function of your Sony unit. Thanks for choosing Sony. ~Earl
Sony - WH1000XM4 Wireless Noise-Cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift from my spouse, and they are amazing. They cancel out any noise. When I am busy cleaning, I play music and when I speak the music automatically stops and the noise cancelling changes. I just need to tap on the right side of the headphones for the music to start again or wait until the outside noise stops and it will start again on its own. This is a great feature because my hands may be covered in cleaning materials, and I do not wish to touch my headphones but want my music to continue playing when I am done talking. The battery seems like it last forever and the headphones are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Refrigerator,
This is definitely a great gift from your spouse! We're delighted to hear your enjoyable experience with superb sound quality, noise canceling/Ambient sound mode, touch sensor controls, features, long battery life, and comfortable fit of your WH1000XM4 headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris
Sony overear headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling and abilities with ambient noise. Comfortable and good battery life. Nice case and accessories too! Won’t connect to my Samsung tv. But tv is a little pesky.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Christopher,
Thank you for choosing Sony!
We're very glad to hear you're enjoying the noise canceling, ambient sound abilities, comfort, battery life, and the case and accessories of your WH1000XM4 headphones!
We recognize that connecting your TV can occasionally be a challenging task. We're here to assist you in troubleshooting this issue.
To connect your headphones to your Samsung TV, first, ensure your TV is compatible with A2DP (Advanced Audio Distribution Profile) for Bluetooth audio. You can usually find this in your TV's specifications or manual. Then, put your headphones into pairing mode by holding the power button for about 7 seconds until the indicator flashes blue twice and you hear "Bluetooth pairing." Finally, select your headphones from the Bluetooth settings on your TV.
For more detailed instructions on pairing mode, please visit: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752780.html?search=pairing
Best regards,
-Fred
Headphones offer quality sound, amazing silence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable enough to wear nearly all day long, which I sometimes do. The sound quality is superb. But perhaps most amazing is the sound-canceling feture. With the headset on, I hear very little other than the music playing. I would buy this item again.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing such a detailed and enthusiastic review, BigBob!
We are absolutely delighted to hear how much you are enjoying your WH-1000XM4 headphones! Your feedback on all-day comfort is fantastic—we aim for a design that makes long listening sessions a pleasure.
It’s incredibly rewarding to know that the superb sound quality and especially the industry-leading noise-canceling feature are delivering that immersive, quiet experience you need. Hearing almost nothing else but your music is exactly what we design those headphones to achieve!
Thank you again for your strong recommendation and for choosing Sony.
Best regards, Gus, Sony Social Media Team
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great build quality, top tier noise cancellation, extremely comfortable even after wearing it for long hours, extremely high battery life giving about 30hrs. Overall super happy with the product.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Abhi!
We are absolutely delighted to hear how super happy you are with the WH-1000XM4 headphones! It's wonderful that you have highlighted the great build quality, top tier noise cancellation, and the fact they are extremely comfortable even after long hours.
We are also proud that you are experiencing the extremely high battery life, giving you about 30 hours of listening time.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Top Notch ANC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ANC capability of these headphones. I've had the XM-2s for the last 6 years or so and they were still going strong. The only reason I upgraded was because of the sale and ease of charging (they were my only device that was still on the old USB type). I gifted those to a friend and changed over to these. Battery life is still excellent, comfort can't be beat, and I still can't hear babies crying on an airplane with only needing to turn the volume up to below midpoint. These are my ideal headphones and I will sweat by them over other brands, having tried beats and Bose before and just not being as satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Hinote,
Great! That's a nice upgrade! Thank you for purchasing our WH1000XM4 and for sharing your awesome feedback. We are very happy hearing your satisfaction on the noise canceling capability of our XM4. Also, we're glad that you like the comfortability and long battery life of the headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Incredible Headphones
|Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Comfortable over the ear. Long lasting battery with fast charging capabilities
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your excellent review, GeorgeanielC!
We are so pleased to hear how much you are enjoying your WH-1000XM4 headphones. It is wonderful to know that you are happy with the sound quality, comfort, and long-lasting battery. We designed these headphones to provide a premium and comfortable listening experience for extended use, and it's rewarding to know we got it right.
Thank you again for being a Sony customer and for sharing your experience.
Best regards, Gus, Sony Social Media Team
A happy listener
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not an audio tech. All I know is, they are comfortable for me, wearing them for most of two 15 hour flights, and the depth and clarity of sound is wonderful. Great around the house too. For the trips, the battery lasted my guess about 20-25 hours. Disconnected a few times with head movement.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi garbini, Thank you for the 5-star rating! We are so glad to hear that you are happy with the comfort and sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Get lost in your own home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a medical student who was studying for the most important board exams of my life, I had to move back to New York for my rotations. That meant noise from vehicles, and since I lived under a family, brothers sharing their love for each other with their fists - as all brothers do. Now, I did not want to be rude and constantly ask for them to keep their children quiet, so I tried these headphones out to block out the noise. The only thing that could annoy me was my own heartbeat now. These headphones: 1. Are comfortable so I can wear them forever. 2. Charge very quickly for 30 hours of uptime! Even a quick 10 min charge lasted me the night if I forgot to charge them in advance. 3. So versatile, since the Sony app allows you to keep the firmware up to date, and unlocks more features to customize gestures of your headphones, your equalizer, and how much noise cancelling you need. The con? Taking a call isn't so bad, but it's definitely NOT the best quality, which is fine because I played with both the Bose 700 and these headphones and let me tell you that the musician in me was so happy with the beautiful and crisp sounds of the mid-range frequencies that are often discarded for your hearing pleasure. These headphones are definitely worth the buy, you will NOT be disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jazz,
We're glad that these headphones work great for your studies. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
We appreciate your feedback about its call quality. Make sure to update the software (via the Sony Headphones Connect app) for optimum performance. Thanks for sharing your review and for choosing Sony.
~Ralph
Outstanding Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ANC and sound quality I have ever experienced. I literally started hearing parts of songs I had never heard before. Battery life is outstanding and they're very comfortable for extended wear. Touch controls are very intuitive. They're definitely on the expensive side, but if you can manage to snag them on sale, I would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gtodd,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Noise Canceling Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. The noise canceling is very good. My coysin was at my ear talking to me and i did not hear him. Sound is good. I got them on sale so the price was affirdable. The batter seems to ladt a long time. I have not had low battery once.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PatriciaN,
Thank you for choosing Sony!
We couldn't be happier to hear that your WH1000XM4 headphones are delivering excellent noise cancellation and sound quality. It’s great to know they’ve created such an immersive experience for you, and that the battery life has been reliable. We're also glad you were able to enjoy them at a great price. Thank you for sharing your thoughtful feedback!
Best regards,
-Fred