Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Five Star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I wanted. Still learning to navigate, but Comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, LynnL!
That's awesome! We're truly happy that you found the right headphone for you. We're delighted to hear that you like your new Sony WH1000XM4 and it's comfortable to use. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Perfect for Students
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great I have been able to study a lot easier and focus better because of these headphones if you are a student you should get these they are perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SarahV,
Thank you for sharing your positive experience with the WH1000XM4 headphones! We're thrilled to hear that they have helped you study easier and focus better. These headphones offer superior sound quality and noise-cancellation, perfect for students needing focus. With adaptive sound control, touch sensor controls, and 30 hours of battery life, the WH1000XM4 headphones are ideal for any busy schedule. We appreciate your recommendation and are glad to know that they have been a perfect fit for your needs. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Sound quality
Must Have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not an audiophile but I enjoy good sound, I do have around 15 Headphones and IEMs, the XM3 did not make the cut, but these definitely do. They are a must have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shinraorg, good to know that you like the amazing sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. You can use the equalizer of the Sony Headphones Connect app to adjust the sound quality to tailor-fit your needs. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Sony xm4 headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing build quality and sound quality 10/10 I recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Omari,
Great! Thanks for sharing your feedback and we're glad that you appreciate the build quality and audio quality of our WH1000XM4. Enjoy and thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Amazing quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones, love the connection, ANC, and range. Be sure to get a longer USB-C charging cable!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GetHitNerd, Awesome! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
The BEST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are literally the best. 10 out of 10 recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kylie,
Wow! Thanks for your feedback and for your recommendation! We are truly happy that you like the performance of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Love My Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and extremely comfortable to wear. They fold up, as opposed to the new XM5's that do not.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoveMusic, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Love
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son...he said they are the best. Pair with ease. Great noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YentO,
You made the right choice! We're glad that your son is enjoying the connectivity and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Weight
Comfy, light... just couldn't sync to my work phon
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super light and comfy. I bought them for one purpose and that was to be able to use them for work since they had a built-in microphone. I use 3CX internet phone app for my job and could not get those headphones to sync to that app, so I did return them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leigh, We regret to hear that you returned the headphones. We apologize for the inconvenience. The issue may resolve if you download the “Sony | Headphones Connect” app from the Google Play Store or App Store, and install the app on your smartphone. For more details, please check the link below:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752772.html
We're glad that you appreciate the quality of the WH1000XM4. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for choosing Sony. Jay
- Pros mentioned:Sound quality
best headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best headphones for the price, and good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryanT, thanks for your output. We're delighted to hear that you love the sound quality. Thank you also for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound ..silent when music is nit playing nice quality..
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bellar2001, It is nice to hear that you found your best headphone! We're delighted to know that you are pleased with the audio quality of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Craig
- Pros mentioned:Sound quality
Great, actually outstanding.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, probably the best for the money. Adjust EQ for best sound, lifeless without doing. Once dialed in, superb. Speak to chat feature rocks..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Consumer, thank you so much for the 5-stars rating! We are really thrilled to hear you are happy and satisfied with the outstanding sound quality and amazing features of our WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones , work good , sound good , and are easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jorden,
Awesome! Thanks for your purchase and we're very happy that you are pleased with the sound quality, performance of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Excellent Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. Really enjoy them. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Julian,
Great! We're delighted to hear that you are enjoying your WH1000XM4. Your recommendation is highly appreciated and Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding headphones money can buy, you hear instruments you’d never hear is regular headphones such amazing quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
Perfect! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. They have great sound and the noise canceling is awesome. The blue color looks really good too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dp397. Thank you for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent pair of head sets. The sound is amazing, clear and very clean
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClaudiaN, great! We're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Awesome sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a birthday gift and wow the sound is fantastic!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MomOfFive,
Great! This is definitely a good birthday gift! We're glad that you are pleased with the sound quality of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
You'll never be able to fly without it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this just before getting onto a long haul flight and honestly I couldn't hear any turbulence or engine sounds. It's truly an amazing set of headphones.
I would recommend this to a friend - Pros mentioned:Sound quality
No Noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that works well for me on planes and other noisy areas.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi skypilot,
That is awesome! We are truly delighted that you appreciate the noise canceling feature of our Sony WH1000XM4 and how great it works in blocking unwanted noise. Thank you for your purchase and for choosing Sony! - Marco