Customer Ratings & Reviews

Sony has been in the audio industry Since 1950’s, and it shows. Before buying these headphones, I tried on a similar pair for double the price, the AirPods Max, which had great noise cancellation, decent base, but lacking customization and portability. This is where the Sony headphones triumph over apple, the headphones come with their own app where you can customize the EQ and button functionality. They get regular updates, the comfort makes it so you can wear these for a long period, or until the long lasting battery runs out. Not to mention the traveling case with a plane adapter and pc adapter to use. These headphones are meant to travel with their user without being scared to break the bank for great audio and industry standard noise cancellation.

The Sony XM4s are great sounding noise canceling headphones. They’re comfortably fit around my ears for hours. The main positive is its weight. I really only downside is the controls to pairing and unpairing is difficult.

If these are your first "premium" headphones, you will be impressed. If you are moving up from other models, you will ALSO be impressed. I own a few models of Sony headphones, and these are the flagship for a reason. Even moving up from the M2 of these was night and day. I also own the WF-1000xm3 earphones, and this is that much better. NC is next level, ambient noise mode is greatly improved, and the comfort is smooth. USB-C charging is a great standard, but the big draw is multi connection bluetooth. I never thought I would use it until I was watching a show on my tablet, and it paused the show and rang through from my cell phone. Seamless. App support is fully there, and even has Sony's "lossless" upscaling format. Battery life seems great so far, and it comes with a semi-hard case. Can be plugged in to 3.5mm wired plug, including a dual prong airplane adapter.

Comfortable wear. High performance noise-cancelling setting. Stylish design. Excellent sound quality. Fantastic battery life. This is the best pair or headphones on the market.

These headphones are amazing, the noise cancelling function is great. I have loud roommates and it blocks out literally ALL of the deep-pitched noises, such as doors/ cabinets slamming, traffic etc. They literally are an indispensable part of my life where I live, as low-pitched booming noises bother me the most. They don't block very high pitched noises a ton, but that doesn't bother me at all. The sound quality is very good too, so good I now watch all my movies and play all my games with these. The cost is a small price to pay for the vast quality-of-life improvements this pair of headphones has given me. I was fortunate enough to receive a pair that hasn't had a defect or the "wind noises" or anything. Try not to sweat in them as I heard moisture can cause this, it's not Sony's fault, they didn't design them for wet conditions. Would recommend 100%, they will block many stressful noises in your life, and I can't even go back to my wired headphones now

Great sounding headphones with long battery life! Very comfortable.

I recently bought a new one for my boyfriend and it is amazing. I’ve had one for myself for over 3 years and it still works amazing. The quality of the audio and the battery life is beyond enough. I recommend this for students and for those who go to the gym to feel like they are in their own world.

The sound quality is amazing. I my opinion, it's a really balanced sound. The bass isn't overwhelming, nice mids and highs. These made listening to HiFi music on Tidal a whole new experience for me. I'm not going to call these audiophile headphones but the sound quality for the price is really hard to beat. The build quality is nice and the app is user friendly. I'm already in Sony's ecosystem with my earbuds and I like the fact that it saves settings for multiple headphones/earbuds. The noise isolation is AWESOME! The ANC doesn't seem to have any effect on the sound quality unlike other headphones/earbuds with ANC. I noticed on my Bose earbuds, the ANC kinda messed with my equilibrium while the Sony's don't. IDK if that makes any sense but when I activate the Bose ANC it's like a similar feeling to ears popping on an airplane. I was originally thinking it was just between over the ear versus earbuds but my WF1000XM3's also don't, so it must be something Sony is doing different than Bose and others. My only 2 complaints are they aren't as secure on my head as other headphones. If I'm completely upright they're fine but if I lead forward or backwards they shift in either direction so working out with these is a no go and laying in bed with these is a little annoying. My other complaint is that they randomly turn off. I've chatted with Sony's tech support, done resets, but it still happens from time to time. Hopefully an update will fix this issue. It's few and far between so it doesn't bother me too much BUT it's still irking when it happens. I had similar issues with my WF1000MX3's but that problem went away after a few updates so fingers crossed. Overall, these are great. The pros out weight the cons in my opinion.

Beautiful piece of engineering. You can feel a gush of easy feeling the second you turn on the noise cancelling feature. Absolutely no issues when connecting to my phone as people hear me clearly, unlike my other supposedly noise cancelling ear pods from Spidoc. They are also very comfy with very long battery life. Great for long plane rides. Only reason for not giving it 5 stars is its price.

I absolutely love these headphones. The sound quality is unbelievable and the bass is just as good as everyone else says. They’re extremely comfortable for long wear and don’t make your head or ears sweat like past headphones did for me. Would totally recommend even with the XM5s out.

Comfortable and not heavy like AirPod max headphones also great battery life and noise control. Love them

These are so comfortable to wear, they are lighter than Bose, and the technology in the app allows you to customize your equalizer via a quiz so you get your preferred sound. Love the talk function. However, not the best for phone calls unless you’re inside in a very quiet environment. I wear these while out running errands a lot and were fabulous on a very long road trip recently. The battery lasts quite a while too. Very impressed. Connecting to more than one device was a little convoluted but I got there.

Let me start by saying, this is my first pair of OTE headphones, and I can now say I have zero reasons to go back to earbuds ever again. ANC is superb, they hold a charge for days. Calls are clear, interactions with digital assistant features are near flawless. At the discounted price point, these are amongst the best value upper - middle tier options one could hope for

Oh my goodness, where do I begin? Pros: Definitely is noise cancelling. I finally found one where I can truly drown out the noise. Really good sound/bass Comfortable on the ears I can enjoy doing my choirs with greatness again. Cons: I haven't fully mastered all the amazing features.

These headphones are amazing. I was hesitant on buying such expensive headphones but after reading a lot of online reviews I decided to take the plunge. I took a flight from the US to Europe and including layovers these were used pretty much the whole time and the battery was still sitting pretty. Now on to the sound quality. WOW. These are the best headphones I've ever experienced. You can definitely tell the quality that goes into these. The one downside is there isn't much true 360 music out there and that was a bummer. I tried the different services they suggested but in the end cancelled them all. However, even with a lack of music this is still a phenomenal headphone. No pain from wearing them, the tuning for my ears was great, the ability to talk and the music shut off was fantastic, and I enjoyed what all I experienced.

I love my headphones! The sound coming out of the headphones is amazing. You can hear every note and symbol. The bass is Perfect. And they are comfortable to wear for long periods of time. The battery life is excellent as well.

Not an audiophile by an any means, but the sound quality in my opinion is so nice! Comfort wise, I would say the band on top gets a little uncomfy after around an hour of wear.. I don’t tend to wear them for too long, but it would be something to consider if that relates to you. No worries regarding battery life, it holds up far longer than what’s expected in my opinion. Overall really nice, would recommend!

I love these headphones! I’ve always had a problem with earbuds staying in my ears or giving me headaches so I decided to buy over the ear headphones. It was an awesome decision, these are so comfortable and the noise cancellation helps a lot when traveling. The sound quality is great but didn’t blow me out of the water. Still great though! Lots of customization in the app. Also, the battery life is outstanding; I was truly impressed. I traveled to the airport and used them on the plane twice in a row and the charge was still at ~90% which I thought was crazy.

The sound quality is unbeatable in this headphone ,very light weight and its so comfortable in ears. very good for long hours listening. This is one of the best headphone I have tried so far recently. If you are in a market for a good headphone then this is the one.

These are not my daily headphones but they are indispensable when I really need quiet and relief from the chaos that can be present in public places like airports and airplanes. On any flight, I actually feel less stressed and less tired after wearing my XM4's. They drown out the noise so effectively that it's almost like stepping into an isolation booth. My daughter borrows them when preparing for competitions so I gave her mine and bought a second pair. I considered the newer versions but I've been so happy with these that I didn't want to change anything. Highly recommended! Places used: airports, airplanes, track meets, at home when vacuuming :) My favorite feature: touching the pad of the headphones to turn on ambient sound so I can hear and speak to someone. The other related feature is that it will pause music and turn on ambient sound when you start talking so you don't have to manually pause and remove your headphones to do so. Audio automatically pauses when you remove the headphones as well. Other cool features: swipe up and down on the headphone surface to change the volume; swipe forward and back to skip tracks. None of the above would be worth mentioning if the sound quality was not as good as it is. It's not too boomy - the sound is crisp without being harsh. I grew up listening to high end audio and these headphones deliver.