Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10101548
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
As usual, Sony blow my mind!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good on every check mark! What is good ? Everything about it. What is bad ? Nothing so far. I will love to see cushions pads for a replacement on Best Buy also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HonestlyReviewer, Good to know that you are enjoying your WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. The cushion pads are replaceable. Should you need assistance in getting the cushion pad, please email us at [email protected].
Thanks for choosing Sony. Erin
good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent noise cancelling, which is why we purchased. sound quality not as good as my sennheiser, but still very good. wireless is a big plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi maynard99, You've made an excellent choice! Good to hear you're enjoying the industry-leading noise cancelation, sound quality, and wireless feature of your new WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Skater must have!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, as Sony usually does! Teen son keeps in his backpack so he never leaves without them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RuthP, Awesome choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, are these headphones cool! The noise cancelling features are amazing and the sound is exceptional! I highly recommend these headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rinku, Great! Good to know you're enjoying the industry-leading noise canceling feature and exceptional sound quality of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Best headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever made, besides my Bose Q35...these headset are lite weight, easy to use..and definitely made for long term daily use...highly recommend.
I would recommend this to a friendValue for Money and Easy to Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, easy to use- intuitive and nice connection via app on phone. Good color scheme too not the usual black or white.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best over the ear noise canceling headphones period. Purchased Bose and HBO and these Sony’s could not compare.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dag222,
You may the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Awesome Audio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are TRUE noise-cancelling headphones and very easy toggle back and forth between settings. The sound quality is superb and the phone app is uncomplicated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Seii, Great! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Good sound, annoying headband noise.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like the Sony WH-1000XM4 headphones. I used them daily for a week and here's my take: The sound profile is bass heavy, but this can be adjusted and they sound great. The left ear cup makes a physical cracking noise, probably caused by the movement of the ear cup against the headband. This noise is generated by the slighest head movement. They have a touch interface on the right ear cup that works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechBoy, Thank you for the feedback on your experience with your WH1000XM4. While we're glad you like the touch panel sensor function and sound quality especially when adjusted using built-in EQ of the Sony headphones Connect app, we regret to hear about the crackling noises from the unit. If you hear buzzing, popping, crackling, or vibration noises from your Bluetooth® headphones that sound different than the more common static or distortion sounds caused by environmental interference issues, please contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US for further assistance.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
PhiSon
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions with the product are lacking severely. Once I figured out how the thing works, it is a great product with great features and terrific sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PROO,
Good to know that you are now able to enjoy the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
You can refer to our support website for additional resources regarding the headphones:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/manuals
~Ralph
Super Comfy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product. stills very comfy on the ears which has been a "paint" point with bose (pun intended). i can use this for hours long without any issues!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jakenj,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Solid affordable headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They look sleek and the sound is great. First pair of noise cancelling ive had and I love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LindsayB, We are glad that you love your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
All that I hoped they would be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend these headphones, great sound and great noise cancelling....almost too good, didn’t hear my husband calling my name from 2 feet away!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AMFi, We are glad that you are happy with your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Vincent
Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ive ever bought! The sound quality on these are immaculate!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hcgarcia531, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the headphones are great for leisure but working out is a bit questionable because the lightest touch of the sides of the headphones causes songs to pause and the “siri” to turn on
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noah, Thank you for your feedback on the WH-1000XM4 headphones. We are delighted to hear that you find them great for leisure. We understand your concern regarding the touch sensitivity during workouts. We appreciate your input and will take it into consideration for future improvements. In the meantime, we recommend adjusting the touch sensor settings through the Sony Headphones Connect app (Sound Connect app) to better suit your needs during workouts. Thank you for choosing Sony! -Sam
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow these headphones are absolutely amazing the sound quality is A1
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielHerrera,
Fabulous! We are truly delighted to know your satisfaction with the incredible sound quality of the WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Quality Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for my 16 year old son and he loves them. They’re very high quality and the noise cancellation is amazing. He’s very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TexasMom,
We're thrilled that your son is enjoying these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
New earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves it! He used it on our trip to Las Vegas and he said the sound was clear. He especially liked the blue color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVforPearlCity,
Great! We're glad that your husband likes the design and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great sound and noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality! Love the noise canceling feature! I can use my backpack leaf blower and hear my music good. Easy to connect to different devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emily,
We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Wonderful noise canceling ability to block everything so I can concentrate and focus without having to listen to music!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Randy, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay